HGG Mechanical

My boiler was gushing water from the safety release valve. I called HGG Mechanical, Inc from Queens, NY (appliance repair compnay) that charges $ 100 for consultation but will waive it if they fix the issue. They took apart my boiler, took a part to the store and said they would charge $ 300 for parts, $ 250 for labor. They would not tell me the store they were buying parts from and said it was company policy to NOT show me the bill for the parts. I said I would call my husband at work to make sure it was OK. He then called me back and said I was wasting his time and I clearly never worked with a company before. He said he had better things to do. In the meantime I researched the part and it was only $ 50. Not only did he quote a ridculous price for the part but he was disgusting and rude and I can not believe he would treat a customer this way. I asked him to bring my parts back and I would pay just the consultation fee and he said he will not put my parts back and proceeded to continue to be rude. I rather pay a professional company than these losers. NEVER USE THIS COMPANY, NO MATTER WHAT!

We contracted with these people (repairman had card that said HDC Mechanical with Jamaica, NY address but receipt was address above) to repair our clothes dryer. They made several trips, replaced parts, and the dryer stopped working again quickly. Turns out it was a duct problem in the building, not the dryer, so they misdiagnosed. Eventually they failed to show up for an appt and stopped taking calls. The receipt ($ 389) indicated three month guarantee for all parts and labor. We wrote, got no response, wrote again and threatened to contact Better Business Bureau. That got a call, some negotiation about money with my husband, and no call back and no money. They were nice enough but incompetent, did not follow through, and did not stand by their contract.