Inn At Thorn Hill & Spa

Skamp, the bartender is the best bartender you could ask for! She embodies that small town hospitality that is loved by everyone! Overall this was such a fantastic experience, the atmosphere was everything I’ve hoped for in such a small ski town. Not to mention, the appetizers were exquisite. You’d be a fool not to visit the Inn at Thorn Hill & Spa to say «Hi» to Skamp and staff!

Inn At Thorn Hill, Jackson, New Hampshire: Our second time to stay at this well appointed, beautiful B&B. Excellent, warm welcome from Christine follow by great breakfasts in their gorgeous dining room. Both of servers, Susan and Jean, we outstanding, attending to our every need. Gorgeous romantic room with comfy bed and large whirlpool bath tub. Sharonette does a great job of keeping the place lookin’ good and congenial Klaus is always checking on how things are going. Superior service. We stayed in the Webster which is one of they smaller and least expensive rooms, but just right for us. Other rooms were much bigger and priced accordingly. Great place, easy to recommend without hesitation, and definite do over.

This place is great, but:
— the music constantly playing in the restaurant is a nightmare. This morning: Sirius XM Coffeehouse, complete with ads every few minutes. Loudly.
— why are the fireplaces never burning? It’s in the 30s outside!
— coffee. It’s diner coffee. First wave. Some good strong second wave peets-​type coffee with an actual caffeine effect would be a huge improvement.
— food: there are a lot of vegetarians in the world. The veggie offerings should be expanded.
Room is great, staff very nice, location can’t be beat.

I recently stayed at the inn for about 3 nights.
5 stars for the physical aspect of the inn. I ended up staying in a smaller darker room. 207. Because it’s a dark room with really no view, I wish they’d add more lighting. I did manage to check out some of the other rooms. They definitely had the wow factor. If staying there., try to get a room with a view and lots of windows. All the rooms have a gas fireplace and huge jacuzzi tub for two. The rooms are clean and offer everything that you need.
The only downside was the dining experience. At breakfast they are totally understaffed and the breakfast was underwhelming. Due to the breakfast being nothing special, I decided not to have dinner at the inn.
Fyi. There is an elevator at the inn which is great. I also enjoyed their no kids policy.
I think it’s worth staying here at least once. It’s just too bad that they don’t put more thought into the overall dining experience and food, being that it’s such a beautiful property with some amazing rooms.

My husband and i, with another couple spent 3 nights at the Inn at Thorn Hill & Spa. Overall we found the place to be lovely. We stopped for dinner on our way into town which delayed our checking in. The management of the Inn called us to confirm our arrival. The staff is very good but the Inn seems to keep only the necessary staff at any given time.
The rooms in the main building are spacious and up-​to-​date, our friends stayed there, we had a cottage which was very comfortable but a bid worn, could use some updating. We choose the cottage so we could have a place to hang out with our friends for the evening after dinner. The entire Inn is kept very neat and orderly.
We had breakfast each morning on the porch, it was included in our room rate. This is a beautiful setting but the breakfast food could stand some improvement, overcooked eggs and tasteless pancakes. The dinner we had there was very good, we really enjoyed the meal. They have a newer (young) chef whose updating the menu. He came to the table to ask our thoughts.
After a day long hike up Mount Washington I had a Hot Stone Massage set up in the spa area. You do need to make an appointment ahead of time for the spa because they call in the massage therapist on an as need basis. My body was tired and sore and the hot stones felt great. This wasn’t the best Hot Stone Massage I’ve ever had but the convenience after hiking was wonderful.
Overall, all four of us enjoyed our time at staying at the Inn at Thorn Hill and we would stay there again.

This was a honeymoon gift for us from my father who loved this last stay.
We loved the area, the views from the deck were great. the beds were comfy and the in room two person bathtub was great.
We ate breakfast with them three days. And dinner one night. The food was great and the staff was friendly.
We will definitely be to stay with them agin.

My 86 year old aunt and her boyfriend stayed here for several days. They were treated wonderfully by the staff and Klaus the owner of the Inn. Their stay made their visit to NH very memorable and I know that they will be back.

Saying anything negative about Thorn Hill is difficult for us but we have to. We have always stayed in one of the cottages and our favorite is still a fun weekend experience. But the new ownership has ruined the dining experience. Very average food and world class service has been exchanged for poor dinner service. Oh the manager can be a real twit and his wardrobe well there are no words to properly describe it. .not sure we’ll ever go back.

My wife and I have eaten at the Inn at Thorn Hill a number of times in the past 10 years. In the past our experience was very favorable. In the last 3 years, the menu has been changed to a much more limited one. Our last 2 meals had been only fairly good, but we decided to give it one more chance. The Caesar salad we were served was poor. Very little romaine and almost no dressing. The croutons were stale. My swordfish was not good. It was one half inch thick, cold in parts, and dry. My wife had the Peking duck, which was fair, but served with almost no sauce. I will not go back. Another post we read after our dinner there said the chef quit several weeks ago and the kitchen was in turmoil. This may explain the problem, but I would have expected them to do better to resolve these problems promptly.

I bought this as a special on Travelzoo last summer and it was definitely worth the price. The setting is very nice in a small town just south of the White Mountains in NH. The building was quaint and clean. Very nice for the price and included breakfast and dinner. The dinner was very good as well so for the price of a room for the night, my wife and I got the room and 2 meals. Grab this deal if it comes up again.

My husband and I wanted to spend a fun, relaxing, kid free, decadent weekend in the New Hampshire mountain area. We chose the Inn at Thorn Hill because of their no children policy, which we personally think is a good policy if that’s what you’re looking for. We do have three children and we left them at home. The night before we arrived at 9 PM, a woman from the inn, Nancy, gave us a call to find out if we would be having dinner with them. I found this quite odd as I’ve never had to sign up for dinner ahead of time upon the innkeepers request. I told the woman who called that I found this to be unusual that we were not sure what we wanted to eat yet or where. Calling at 9 o’clock at night on a Thursday night I found to be quite intrusive unacceptable, but I did not relay this to her. I did tell her that I found it strange, and she said they need to make sure they have enough staff and food. It is not my problem to know The inner workings of the inn.
Upon arrival Friday afternoon we were greeted by Nancy and Klaus who both seemed nervous and a bit flustered, and we were told that one of their staff members had to go home early and that’s why they were backed up checking people in. We eventually checked in after being told we had to have a tour of the facility which we didn’t mind so much. Klaus brought us into our room and literally came into the room with us to show us everything including how the toilet flushed. I found this to be very odd and I really wanted him to leave. We did not end up eating in their establishment as my husband only brought nice jeans and jeans are not permitted which is fine if that is their policy however as other reviewers have written, there’s a lot of pomp and stuffiness about this establishment and they don’t live up to deserving it in my opinion. We did end up ordering two drinks in the lounge. The glass of wine I got was literally an eighth of an inch up from the bottom of the glass for $ 10. The shining light of the whole experience was the spa. My husband received an hour massage and I received a 50 minute hydration treatment. The women who did our treatments were both very professional and lovely people. I found the whole experience to be kind of odd and very stuffy. I do understand this is a bed-​and-​breakfast and the personal touch is what people like, but the stuffiness seemed offputting to me and I really wanted to be left alone. We will not return because for the money that we spent it wasn’t luxurious enough and seemed to be resting on its laurels and too snobby. The best way I can describe the place, was thinking about Fawlty Towers and Basil and Manuel. That’s all I kept thinking about the entire weekend

The room (Mt Munroe) was lovely — amazing bathroom with spacious jacuzzi tub and steam shower. Very romantic. Friendly staff and beautiful setting. Massages were just okay and, while the breakfast was quite good, the dinner was a bit disappointing. Entrees weren’t cooked to our liking (well done meats, fatty, not seasoned). The food sounded good but was just blah. If this place got a better chef, it would truly be an exceptional experience. The dining room was gorgeous. That said, we would definitely come back. Klaus and Nancy were very kind and generous and comped our bar tab proactively because our fireplace was broken.

This review is just for the massage at the day spa in this inn. I routinely get massages so at a hefty price of $ 210 excluding tip for a couples massage, I just have to say that I’ve experienced massages that were leaps and bounds better than what I got here.
The ladies that took care of us were very sociable and friendly but at the end of the day, it’s about the quality of the massage. I work on the computer most of the day and run quite frequently so I was looking forward to this for some time. Needless to say, it’s easy to spot the knots on me and with most other massage therapists, they know instantly where and how to work them off of me as soon as they start.
Unfortunately, that didn’t happen this time. It was a lot of massage oil lathered up and down my back until the session was over and none of the tense muscles I mentioned really had any relief.

My husband and I recently stayed in the main Inn, room Mt. Washington for 2 nights. The room was very spacious with a king-​size bed, a cozy fireplace, and a two-​person jacuzzi in the bathroom, nice sunlight in the morning. Some suggestions for the room: 1) move the TV to where we can comfortably watch it from the bed (right now, it’s an an angle), 2) add more towel hooks to the bathroom, 3) add non-​slip stickers in the shower.
The breakfast is delightful — the first morning, we started out with a blueberry muffin (which was moist, warm, and amazing) and had fresh fruit cups with our main dishes (eggs benedict (mehh) + veggie omelette (very good)). The second morning, we had fresh cranberry muffins (so good!) and I got blueberry pancakes (amazing) and my husband had another veggie omelette. The service was great overall.
On one night, we had dinner, which was also good. We had the lobster mac+cheese (very big dish and very good) + the greek salad (what you would expect) as appetizers. As our main course, I got the peking duck dish (which was okay) and my husband got some kind of steak but I cannot recall which one (which was also okay). The desserts (chocolate tart and cheesecake) were really good!
Location-​wise, it’s fairly close to many hiking spots and there’s a beautiful wild flower field right next to the inn, where I picked some flowers and dried.
The highlight of our whole trip was the fact that during check out, a black bear was walking through the parking lot of the Inn and I got amazing pictures :)
Overall, we had a great experience!

Stayed in Notch View Cottage, older/​worn furnishings with new floors. Very clean and organized, bed is firm and extremely comfortable. Nice to not be in Main Inn, plenty of room to move around in cottage. Hot water heater way too small for two people to shower back to back and tub can only make it halfway full before water runs cold.
Service is good, not great. Accommodating for needs but don’t necessarily go out of the way to accommodate. Breakfast is quite good and dinner in lounge was very good. Klaus, the hotel Mgr, is a bit… shall we say… German. He is nice enough once you and he warm up, just takes a bit of time.
All that said, very good accommodations, breakfast, amenities, views and staff.

Nothing short of exceptional and way above expectations! The carriage house is comfortable, and made for a great fall escape. The dinner is just ridiculous, in the best possible way! We wanted for nothing the entire time we were there. That is, for nothing except to not have to leave!

The restaurant: A beautiful dining room with a nice, blazing fireplace. Fantastic dinner of a mahi crostini appetizer and a salmon entrée special with sauces of seasonal veggies — it was creative, unique and super delicious. Portions are not huge — yay! Just right.
My vegetarian wife ordered a salad and sides of potatoes and creamed spinach. Props to the kitchen for sending out everything on a single, beautifully arranged plate instead of the usual three troughs of salad, potatoes and spinach. It was nice to look at and she declared it all delicious.
The maître d’ offered us a number of tables to choose from — nice touch! Great service all around.

Excellent! Started out with Marconi Almonds and Sardines. Followed by Lollipop Lamb Chops w/​tsatziki sauce and Lobster Salad sliders. Finished with lobster Mac n’Cheese and Gazpacho. All Supberb! I would highly recommend.

We stayed there again last week. Let’s see… a beautifully furnished room with a gas fireplace, two-​person jacuzzi and a view of the White Mountains; a 4-​diamond restaurant in which each dish is better than the next; a superb wine list, a beautiful spa with excellent therapists, and outstanding service from start to finish. There’s even an elevator if you need it.
All of this, with dinner and breakfast included, costs less than one of those chain hotels in Portland, ME. What’s not to like?

300^th Review!
We purchased the TravelZoo deal for a weekend getaway that included one three-​course dinner and breakfast for two both mornings for $ 379. When I called I asked for a cottage to stay in and she gave us the Trailside cottage saying it was the most private of all the rooms at the Inn. The pictures of the Trailside cottage didn’t look particularly inviting, but we went for it anyway.
The drive up from Boston only took about three hours (just stay on Rt. 16 after you get off 95) and we stopped at a CVS in North Conway to pick up beer and snacks. Coming up the hill to the Inn was exciting as the hotel looked beautiful on the hill. Check in was a bit disorganized and took a little too long (five different people were asking each other if our room was ready and no one had an answer) but when we were ready the intern gave us a great walk around the property. When we got into our cottage we weren’t that surprised of how outdated it was from the pics on their website, but we had a private back deck and a huge bathroom. It was fine.
We ate at the JTown Deli (so good!) explored Jackson Falls for a few hours and then came back to the pool. It was quaint area and though the pool was refreshing, it was just too cold to spend any amount of time in. We headed straight to the hot tub and found many of the jets to be broken and found the water to be just not quite hot enough. Oh well.
On to dinner. This was a complete and total disaster. Now, I may be a bit of a food snob, but when I know a dinner is included, I don’t have many expectations for it to blow my mind. The frog leg appetizer came out bathed in a mixture like you’d find on broiled scallops. Cold breadcrumbs, gelatin like globs of fat throughout the dish, and the presentation just looked terrible for a place that acclaims themselves on the food. My chicken on asparagus risotto was dry and tasteless (it looked like the risotto was cooked on a griddle because of the char marks). My husbands swordfish (Grilled Swordfish Portugese with Chorizo Sausage and Chick Peas) was absolutely terrible. The swordfish was cooked to death, the chickpeas were over baked, there wasn’t much chorizo, and the red sauce tasted like it came out of a can. There was so much brown/​dark gray pieces on the swordfish that it was inedible.
The couple next to us told their waiter that the mussels they served were absolutely terrible and we literally heard the waiter say back to them… «Yeah, he’s a new chef, I’m always a little bit iffy when I ask him to make me anything.» Iffy? Seriously? The waiter is saying that he won’t eat anything from that kitchen? Okay. We call our waitress over and get the exact same reaction from her. She says we should’ve asked her what to steer clear of before we placed our order. She said the old chef was pretty good, but this new one doesn’t quite know how to be a chef. She also told us that almost every single table she waits on has a problem with their meals and she apologized profusely for the fact that we had to eat dinner here. Then she told us it seemed that the owners of Thorn Hill had given up and were looking to sell, that’s why they just don’t give a sh*t about what their serving.
Breakfast: Same deal. My Benedict was just okay (the homefries were actually pretty good) but my husbands blueberry pancakes were hard as a rock and lacking in blueberries (we found one blueberry). When he sent them back the waitress asked if he just wanted them to dump blueberries on top of the pancakes because that’s the batter they use. He opted for scrambled eggs instead and though I didn’t think you could mess up scrambled eggs, they were left almost untouched.
We went out for a hike through Arethusa Falls Saturday afternoon (definitely a must do to get out into nature) and ended up back at JDeli for another delicious sandwich. We filled up the jacuzzi in our room and found that the hot water gave out half way through filling up the bath. If you’re going to have a jacuzzi, make sure you have enough hot water to fill it up.
We ate at the Shannon Door Pub right down the street for dinner and found that our order of mozzarella sticks, jalapeño poppers, and bar pizza was way better than the meal we had at Thorn Hill.
We opted out of breakfast Sunday morning and upon checking out the woman asked if we’d like to put a tip on our bill for breakfast that morning but I told her we didn’t eat. It was like I told her I burned their hotel down — she couldn’t figure out why we didn’t eat there. Anyway, there was only an extra $ 100 on the bill so all in all we paid $ 500 to stay here. If I had paid full price to stay here (like $ 900) I would’ve been livid.
So why the three stars? It was an incredibly relaxing weekend with fantastic views in a great location. Would I go back? Yeah. But I definitely wouldn’t eat a thing here. If you did the TravelZoo deal, you’ll have a good time, but again, eat anywhere other than here.