CubeSmart Self Storage

Great service and very attentive to all my questions. Hours of operation are convenient
and privacy code keeps entry safe.

Ron was great and very helpful. The check in process was very simple. Ron guided me through how to get in and out of my unit and even offered to help with the move in process.

Despite the interior with its never-​ending, winding corridors and motion-​activated lighting making you feel like you’re in the dramatic opening minutes of a horror movie, CubeSmart is actually very convenient and useful.
Our company rented a couple of storage units for a few months while we opened up a new location and had to shuffle around furniture, so hugely benefited from being able to access additional storage space.
Once the dust settled on our new location and we gave notice of the termination of our contract, both the agent in the USA-​based Customer Service Call Center and the Site Manager were polite, professional, charming and helpful in concluding things.
We would absolutely use again as their price point is good, the convenience is great and the staff are superb.

Want to pay people to store your things and additionally pay them more to have it mandatorily insured so if its stolen they’re covered?
THEN CUBESMART IS YOUR PEOPLE!
In all seriousness, this is one of the better options. Merchant delivery, very much secure with alarms, climate controlled storage units. The staff is hit or miss on being helpful but then again is customer service truly important with a place like this, probalby not.
A great plus side has been that its easy to get in and get out to ones storage unit. Its never busy, so there is a privacy aspect. You won’t run into any Walter White here, is this a pro or con, you decide.

I love my smaller townhome, but storage can be an issue! With tons of boxes of schwag piling up almost to the ceiling, it was time to finally get a storage unit.
With a quick search and a nice incentive on their Unilocal page, we packed up the car and took the short drive down Park Street to CubeSmart.
The location scared me a bit… there are a few homeless folks that post up in the area, but the inside was immaculate. I sat down with the rep and told her about the deal I saw on Unilocal.Well, that was a bit confusing… it seemed I was looking at the wrong listing, but the gal ended up showing me a unit for the deal. 15% off monthly and first month free.
It was just enough space for what I needed and I didn’t feel like driving anywhere else, so sold.
The interaction with this particular rep was a little awkward… she made it very clear «this was not her usual store» several times, as she looked around for forms and what not. I would ask a question and the answer was basically, «hold on my computer is slow.» Ugh. Just very weird.
Interesting note here… they do require insurance for the unit and offer the min. for $ 12.99 monthly, so plan on adding that into your cost. And there is a $ 22 admin fee to get set up… I wasn’t really expecting that, but may be the norm? The unit I had before was locally owned and required none of this… but whatever.
After about 30 minutes, everything was set up. I do like that they will accept packages for you and put them in your unit if you leave them a key. That is super handy! And you can pay on line, so convenience won over the strange set up conversation.
The building is super clean, secure and close. Great access hours too. I will definitely take note of further employee interactions so maybe I can bump this up to a 4 star.