Lowe’s Home Improvement Warhse Stre of S Jcksnvlle

Is this Wal Mart or Lowes I cant tell??? These people are so incompetent its ridiculous. That is including the management. Called before we came to make sure they had a product and they told us they had 7 boxes. We get there and no one could locate it. They sent us away with nothing. We then called a flooring manager who said he would look for the product and call us back, we never heard from him. We then called the store manager and he said the same thing, and again we never heard from him. We will not return and I will be contacting corporate. They should be embarrassed.

Haven’t been to a Lowe’s for a while. The store was a bit busy with Holiday items outside the store and people walking out with Doors and Windows in their hand. My fiancé and I were looking for lights for the bathroom as it went out and wanted to fix it before Thanksgiving. No one wants to use the bathroom in the dark or half dark, right? So we looked around and my fiancé got distracted looking at grills and said he wanted to get «this» and «that». I said ok, but its whenever we get our own house.
We walked to the lighting area and found some good ones. We weren’t looking for anything fancy, just plain and low cost. We finally found one and did a self checkout. Good price for a basic lighting for the bathroom. The staff… well didn’t make any contact with us whatsoever. I guess they were all too busy walking around or talking to each other…

Self check out what a waste of time has never worked well for me I wish that this company would just get rid of them not a happy camper and today was no exception broke down twice not a fan no self check out

Great store, great selection, been going here for several years, never had any problems.

The people are normally very helpful, but today I called to see if they had an item in stock so I could swap a defective unit for a non defective unit. Nobody could transfer me properly. I called twice and was hung up on the second time. We ended up just driving in hoping they had another unit that was not defective.

It’s a Lowes and a hardware store and a lumber store and sometimes a appliance store and a do watchy store or a do hicky store too. They carry 10 000’s of things and if you want one go get one. Today I went in for some gloves. Did I find them No but you know sometimes they have it and sometimes they don’t. So onward to the next place. The store is open but then so is a 22,000sq. ft store. The people do ignore you to.

I bought a defective Reliabilt door by Masonite from Lowe’s in October 2013. The center glass frame was warped and howling whenever wind blew through it. It sounded like a haunted house in my living room and my dog barked like crazy. They sent defective replacements 3 times and then I never heard from them again! The side lights and center glass are also oozing glue on the paint. What a peice of crap! I called their corporate office at least 6 times and was told they would follow up and take care of this problem and I was also told, numerous times, that their district manager would contact me within 48 hours. However, during the almost YEAR that I’ve been dealing with this NIGHTMARE, I have NEVER heard from a district manager! We’re not talking about a small ticket item purchase here! Based on my personal experience, I would say, NEVER buy a door made by Masonite or a door sold by Lowe’s! Worst buying mistake of my life!

Would be nice if someone there with knowledge taught everyone how to do the online order pickups, it shouldn’t take longer to pick up an item than it would to walk in the store, find the item, go to the restroom, shop around, and go pay.
I know it takes this long because it always does at this store not to mention the nosey return supervisor lady (older one) chiming in with her opinion on how things should be done, just do it then!!!

We’ve been here several times working on furnishings for the new house and every time the employees have been so helpful! Tanya has assisted us and been nothing but awesome! Love her!

Prefer Lowes to Home Depot, by far! The staff at this particular Lowes is usually helpful and will go out of their way to assist.

Went to purchase area rugs on 1÷22÷12, made to «special order» two rugs normally stocked, told it would take a week tops. Was called ²⁄₂ that they were in, husband went on ²⁄₃ to pick up, wasted an hour and they could not find them. Called and got put on hold several times, got attitude from them said they were not there but then by some miracle they found them, so husband had to drive back over, over 2 hours wasted on this nonsense. The whole reason I ordered them was to save time from driving to other stores to buy stock carpet. Oh and don’t ask to talk to manger, you will wait forever.

Another great Lowe’s Home Improvement Warehouse. I stopped in here for a few small items and some gift cards, and was amazed at how clean and organized the store is, although since I’ve started shopping at Lowe’s, I’ve noticed they’re ALL like that. I was here during an afternoon on a weekday, so it wasn’t peak shopping hours, however I did notice a lot of employees walking around helping customers out, and was asked by two employees if I needed help finding something, which is a great feature at Lowe’s stores.
The store was very well stocked, the lumber area had a lot of great selections, as did the lawn and garden area of the store. The only minor complaint I would offer is that there was only one register open, but they did have all four self service lanes open… so if you had some larger items (plywood, drywall, etc) you would have to wait a while, I saw 4 people in line at the one register, but the self service was a breeze!
I regularly shop at the Lowe’s in Palm Coast, but this was right up there in terms of cleanliness, organization, employee satisfaction, and prices, I would have no trouble coming back here again. Definitely would recommend this place over ANY Home Depot, that’s for sure.