The Loop Pizza Grill

This is my favorite of all the Jacksonville Loop Pizza places. There is a nice view of the river and the staff is always friendly. The food is fast and my favorite is the Special Pizza. I have never had a bad experience at the Loop.

Great Burger at a Great Price some of the best Onion Rings in Jax too.

This is a great place to have lunch or dinner with friends. I love sitting outside on the water. The food is always good and the staff so friendly. It hits the trifecta.

I can’t remember if I’ve reviewed the Loop before. I’ve been to 4 different locations around Jacksonville now, and this is easily the worst, despite the location.
The location itself is aces — directly on the water with a great view. It is deceptively large on the inside — when you walk in, it looks like there are only a few tables, but there is a sizable dining room in the back. However, there is disgusting mold growing all over the place in the ceiling. As someone that had a serious mold problem in my apartment once, I take it pretty seriously. As soon as it was pointed out to me, it was impossible to ignore. It blows my mind that nobody had fumigated it yet and I certainly won’t go back until it is.
Can’t really review the service at a fast casual restaurant, but they somehow screwed that up too. This isn’t a dig at the ‘servers’ themselves as they were super nice and helpful, but our large order was very screwed up and the buzzers were not linked to the correct order (some weren’t linked to an order at all).
Can’t review drinks as I didn’t have any, but they have a few Bold City beers available on tap. Food wise, it was rather lukewarm. My plain chicken sandwich didn’t come plain, and my chips were stone cold. It is a bummer because I normally like the Loop. It blows my mind that there are people giving it 5 stars, but it is normally solid food for the price. Not so in this case.

I always love going to The Loop! I’ve grown up with The Loop & it never lets me down!

Came here for lunch with my two children and noticed there were no healthy options on the menu for children. I believe the options were pizza, hamburger, macaroni and cheese, and chicken tenders. I asked if I could order the chicken tenders but have them grilled or replace it with a grilled chicken breast. The cashier was snotty in denying my request, but thankfully when I asked for the manager, who was much nicer, he was happy to comply. I had the Asian chicken salad which was ok, but not great or the best salad I have had there. They are great for hamburgers, shakes, blue cheese chips, onion rings, and the tomato bisque soup.

Love this place! They have the best food and their chocolate shakes are yummy. I like their cheeseburgers, French fries, and pizza. I have been going here for years and every time I come, ordering a chocolate shake is a must. Plus friendly staff and quick service is nice. ;)

I won a gift card for the loop and went with my husband. We ordered a pizza and salad and I was less than impressed with their pizza. The sauce was a little sweeter than I prefer and the crust was overdone. The waitress was super friendly but the restaurant had many dirty tables that had not been cleaned off yet.

This is the perfect location to grab a quick and tasty bite to eat while shopping. Although it can be quite noisy at times the contemporary design is fun and inviting. The staff are always pleasant and ready to assist. My favorite sandwich is the Portobello Mushroom burger with a side of steak fries. The mushroom is seasoned just right. The garlic mayo and jack cheese adds extra flavor. I’ve yet to be disappointed. My husband really enjoys the Mediterranean pizza. Oh! let’s not forget about how good the milkshakes are.

I have to go to the Loop in Avondale on Tuesday for lunch. I enjoy my food everytime. It’s always fresh, delicious and the service is always great! If you haven’t been to this location you need to visit soon!
Sonya R

The loop has the best Cajun chicken grilled sandwich and pizza! Always good service and nice view of the water. Their hand dipped milkshake is amazing.

Im disabled and I have ate at this particular restraunt many times with my service dog. This particular time I had my stamp card full for a certain dollars off my meal, this is a example of how many times I have been there. I always take my service dog with me with no problems from anyone. This day the girl at the counter questioned my dog. Amy said she has to have a vest on, she said my dog did not act like a service dog… I was appalled by all the questions. I showed her the tag as well as the card which I carry.
Second off I always had the swiss mushroom burger which in the past was delicious… The burger was so plain. The mushrooms were not even warm, it was like they put them on straight from the can… The steak fries was like eating cardboard.
I WILL NEVER SPEND ANY MORE OF MY MONEY AT THE LOOP ANYWHERE.

I love this place. It’s my Friday night hangout with my daughter and niece who are both 9. We love coming here because it’s never crowded the food is really good and it comes out fast. I think a lot of people under rate the loop when in actuality they really to have good food all around. The pizza has a good crust and I love their specialty pizzas. They also have some pretty good salads and hamburgers. It’s a nice place to come with a group for a quick tasty bite to eat.

Let me start off by saying this place is underrated for its food. They have so many items on there menu that are so good from the pizza to the burgers. They have really good onion rings maybe the best I’ve ever had. The pizzas are always good and so are there salads. I know this is a chain restaurant and I think that’s why it doesn’t always get the credit it probably should.

I’ve always loved the Loop, and have eaten there for years… it was even my first job!
So it’s really sad to me to see that the quality of food, as well as staff, has deteriorated so badly at the Avondale location. Horrible experience food wise, customer service wise, just all around bad. I’ll be taking all my future business to the Baymeadows and Town Center locations… where they actually have good food & excellent service!
And just a hint to the employees… probably not a good idea to bash the customers where they can hear you.

If you’ve lived in Jacksonville for any decent amount of time, and have moderate dining tastes, you surely have heard of or been to The Loop. My review isn’t so much about the restaurant — it’s good, the service is good, the location is great, and it’s fairly priced — this review is about The Spinach Salad.
Go to The Loop and order this salad. Ask them to add tomatoes and black olives. Then sit down and enjoy the tastiest salad you will ever have. I had it for the first time last weekend, and I’ve ordered it as take out three times this week. It’s so good. The ingredients are fresh every time and the red wine vinaigrette is to die for.
You have to try it!

Yum!!! We’ve eaten at The Loop three times and all three times that’s all I can say… YUM! I have ordered The Loop with grilled chicken (sometimes I add cheese), my husband has gotten the same and a burger and my kids get a cheese pizza (wow– the best kids cheese pizza anywhere) and the chicken tenders. Then we top it off with an oreo shake. Everything is exactly as it should be. We aren’t regulars here but we would be if we were in that neighborhood more often. Not sure if the food is as good at other locations but this one is perfection!
Con: The wait for the food has always taken waaay too long but once we get the food I completely forget how long we waited.

This place has the best burgers in Jackosnville. They cook to temperature expertly and the burgers are always well seasoned and juicy. The portion sizes on the salads have recently diminished by about 50% making them a poor value, and this is disappointing because their salads are quite good. Both of the vegetarian sandwiches are also a poor value as they are sparsely topped. The pizzas are good, but the old pan style pizza crust was much better than the traditional crust they have now. Watch the ice coming out of the soda machine… you get a cup full no matter what! Also note that the maintenance of the restrooms and the cleanliness of the outside table can be awful.

Seriously, when the steak fries is the best you can do, you know your menu is boring. Boring burgers! Boring chicken strips! Boring chicken sandwich! Boring salads! The staff doesn’t have any personal stake in the food, and you can watch them pulling things out of freezers. It’s glorified fast food.
Their ‘gourmet’ pizzas remind me of the flatbreads you can order at Crisper’s. Probably your best bet regardless.
I only go here mainly because my lunch crew is enamored with ‘double punch tuesdays,’ on a punch card that eventually gives you a free — no, a discounted meal.

I have a soft spot in my heart for The Loop. I have been eating here all my life. My dad fell in love with this place long ago and we’ve been dining here as regulars ever since. And when I moved to Tallahassee for college, I dined at the Loop in Tally, as well. I even went on my second date with my now husband at the Loop. We ordered the Chicken Noodle Soup. I was so nervous that I actually stopped chewing my food. He mistook my weirdness for punk rock-​ness and claims to have fallen in love with me then. [Apparently being too lazy to chew is punk.] Ha.
This particular location is special to me for the many many nights I spent here with my Young Life group in high school. We were each given free French Fries and Sodas. It was a fun time and a great place to hang.
Also, this location has a superb view of the river [or some offshoot of the river]. There is a wrap around deck that literally hangs over the water. You can watch the turtles and the fish play in the water while you munch on some tasty pizza or burgers. And, although some of these reviewers would beg to differ, I have never had a bad dining experience at the Loop. I think the food is quality and flavorful.
My favorite eats are the Walnut Gorgonzola Salad [dressing on the side… so many tasty toppings you barely even need the dressing]. I also love the Pizza, with its thick crust and bubbling cheese. They also have a nice variety of toppings available, and some fun specialty pizzas. The Loop n’ Blue Burger is tasty, with blue cheese toppings. And the Fries are big, hot wedges of potato and always crunchy on the outside, soft on the inside. Best dipped in their Light Ranch Dressing.
This is a casual joint, but a great local favorite. I highly recommend it.