Jamaica Plain Laundry Centre

Have to say I’m super disappointed the hours weren’t updated on Google – the first place my boyfriend and I check for hours of operation. Wanted to come by on my way to work, and now I find myself waiting 40 minutes because Google and the business card we have list 7am open time. And in the winter, the benches are removed. But, at least I can tap into Whole Foods Wifi and my dirty laundry makes a comfortable enough seat.
Why am I not just heading on into work? Well I’ve got at least 20 lbs of laundry and I don’t drive. And ½ mile seems a hell of a lot longer to drop it at home before setting out again to go to work.
And there’s another reason my rating dropped – while frustrating about the discrepancy on opening times, my rating of this place has gone down mostly due to service. I used to be able to get laundry done in a day, two at most. My boyfriend has dropped off the last few times and it’s been 3 – 4 days. Not cool. I’m not picky – we get a no frills wash and dry and try to be considerate of their busy times by not dropping off then.
It makes me miss the fabulous place I went to in Malden all the more. So yes, they are okay, but with almost a year of using this place for wash n fold, the service has gone down and the little things have added up.
Edit/​/​and it’s now past 8am, their posted opening time on the door and guess what – no one around, closed as can be. Annoyed and frustrated doesn’t even come close to it. Guess I’ll be lugging my laundry down the street where I can at least get a coffee next door. Hanging outside when it’s under 30* is not my idea of a good time.

This place is amazing. Family-​operated by a really lovely family, has same-​day laundry service, almost always open. The per-​pound price is $ 0.90 I believe, which is the cheapest I have seen in town, and they do a great job with the wash dry and fold (no shrinking). They’ll even work on a stain if you show it to them. I cannot recommend more highly.

This place is amazing. After trying 3 different drop-​off places in JP, we’ve now found «the one»! Unlike the others, we got back exactly what we dropped off (without extras), knew when it would be ready, and knew what we would pay for it. The trifecta, if you will.
The guy we dropped off our stuff with was polite, friendly, and helpful. He even helped us price out the cost of our (many) bags. Same day service for no extra charge! Would highly recommend this laundromat any day, and they are open pretty early and late, which was very convenient.

I am a laundry loser and I put the soap in the wrong compartment. The awesome staff here rewashed my stuff for free in the big expensive machines and even added fabric softener on the house. This will by my go to laundromat from now on. Thanks for going the extra mile!

super super nice guy owns/​runs the place, I’m not even particularly chatty but he always greets me. Tonight my boyfriend and I were short 75 cents for a machine and he totally just gave us the extra quarters.
the machines are never broken, the place is always clean, there’s always machines available. The washers are 5.25 for the biggest, which is usually the ones we use, 4.25, 3.25, and 2.25. not too bad, that’s what Laundromax charges for theirs. The dryers are 25 cents for 8 minutes.
support local business!

I’m not sure why anyone would give this less than 5 stars. The proprietors and their helpers are super friendly and have, on varying occasions, told me about their families, offered me Greek snacks, given me restaurant recommendations, and asked all the other patrons if they had found my lost Smartwool sock (when in fact I had left it at home). The place is always spotless, and they are constantly sweeping and wiping down the machines. There are many, many machines and carts and I’ve never had an issue getting either.
Further, they are conveniently located across from a coffee shop and a Whole Foods. So many errands can be accomplished simultaneously!
It is a leeeeetle bit pricey ($ 4.25 for a three-​load washer. Or maybe that is normal?) but I can’t imagine using any of the other laundry facilities in the area. This place wins every time.

The guy who works here is very nice he always makes sure to open the door if he see me struggling with my cart lol the place is definitely cleaned all the time so great reviews from me. They close at 830 for the record and open at 7am

The owner made me very uncomfortable when I was getting quarters. I had just done some shopping and got money from the store for quarters. I didn’t have my laundry on me yet of course, but I live one street down from the laundromat and wanted to get quarters first — it didn’t occur to me how much of an issue it would be become until the owner approached me and snatched the money from my hands. I realize he wouldn’t have done that if I had my laundry WITH me, but he didn’t believe me when I told him I was coming back. I was genuinely coming back, but he was determined that I wasn’t, and it made me very uncomfortable that he distrusted me and that he took the money from my hand and wouldn’t give it back to me – he put it into the machine himself and wouldn’t even give me the chance to take my money back (since he didn’t believe me anyway). I had no choice but to take the quarters since he forced the money into the machine himself, angrily at that. It was as if he was patronizing me out of anger.
It was embarrassing. There were others around. I felt too uncomfortable, and I let him know that I wasn’t going to come back because I felt uncomfortable. His approach made me too uncomfortable to even return with my laundry because it embarrassed me so much. I don’t want to go back there anymore — I’ll be going to the mat on the other side of Centre St.
If he had gently approached me and said «Sorry, you cannot do that without your laundry,» I would have obliged, but he was extremely aggressive by taking the money from my hand and putting it into the machine — I don’t think he realized that he caused me NOT to come back because of his rude behavior, not because I was trying to trick him.
I attempted to call to complain, and I believe it was him who picked up the phone. I tried to explain that I was making a complaint, but he didn’t understand me. When he finally realized what I was trying to do, he started ranting at me, and would not let me speak, so I never fully got to confront him. He then asked if I could give my number to him to give to his wife so she could call me, that which I did not feel comfortable doing. When he asked «Can I have your number?» I said «No» and then he hung up on me.

Laundromats are, for the lost part, the most miserable places on earth. The JP Laundry Centre is way, way above average – it’s insanely clean, all the machines work, the owner is around if there are any problems, and the prices are reasonable. It does all the easy stuff right, so I really don’t have any complaints.

I’ll give an enthusiastic 4 stars, because this is the most civilized laundromat option within a short drive from my apartment in the Forest Hills neighborhood. You can feel free to interpret ‘civilized’ as you will but let me share a few observations from other local laundromats, that I have not witnessed at JP Laundry Centre:
–babies being changed on the laundry folding tables
–families having full on picnics inside while doing laundry
–ATMs that dispense 20’s and change machines that will not take 20’s and no cashiers to assist
Overall, this place works for me. The machines are in good working order. There is a coffee spot and a Whole Foods and a number of bars right across the street. There is usually on-​street parking within a very short walk (helps to have a resident permit sticker). There are Tv’s and they will change the channel if you ask. The attendants are actually there, and helpful. And most importantly, I am not absolutely horrified and disgusted when I do my laundry here.

Once again, the machines worked great but the owner gave me a hard time when all I needed to do was use the dryer. The dryer in my apartment building broke on me mid cycle and I had to carry a very large, heavy load of wet clothing down the street. Luckily the clothing was already half dry so it only needed 1 cycle, but I had to convince him to let me use just the dryer because the clothing was already clean. I’m sure people have lied to him in the past but he just reached into my bag and pulled out half my clothing to make sure they weren’t too wet. It was a little awkward to have him go through my clothing without asking, but I also didnt exactly understand how half dry clothing could be an issue when completely soaked clothing from the wash is fine.
was already tired from bringing the clothing up the street and all I wanted was to be in and out as fast as possible. O well, shit happens. I’d still go back.

This laundry center is as good as it gets. The owner is the coolest guy on earth and a very hard working person.
My wife and I don’t go there anymore but we certainly miss it anyways, especially because of the amazing owner.

I’m not from JP but I have been spending a lot of time here lately… having used public laundry for close to 20 years, this is actually the best place I’ve ever been to… not as cheap as some places, but the machines are all card operated, clean and free of «out of order» signs at all times, and in optimum working condition… with regards to cost, when you load a certain amount of money onto your card, they give you 10 percent bonus… all this, and they have FREE WI-FI…oh, and the staff and owner are some of the nicest people I know.

This laundromat just re-​opened a few months ago. They have brand-​new machines and the place is really, really clean. It’s a block from my house, which is really convenient, but I would come here over some other local spots even if I didn’t live so close. The owner is so nice — when my boyfriend and I ran out of detergent, he went to the back and brought us some. And today, he gave us a few quarters for the dryer when he saw we were digging in our pockets frantically for change.
I can’t speak too much about prices because I haven’t had to do laundry in all too many places — my old apartment had a machine in the basement. However, I think they are comparable — the huge 4-​load machines are about $ 5, the small ones $ 2.50 or so, and 25 cents buys you 15 minutes for the dryer.

High Efficiency washers are $ 4.50 and $ 2.75 for large and small respectively. the top-​load machines are gross and shake like hell. I stopped using them when I found cigarette butts inside.
I’ve never had anything but pleasant interaction with the staff. the owner can be seen sporadically on weekends with a key and large canvas sack to collect his coins, but I’ve never seen him make repairs. This is evidenced by the fact that half of the driers are «Out of Order» at any given time.

Do not go here. I went here not that long ago and dropped off my laundry including a large winter coat. I returned and there was no coat. When I asked about it, the owner/​worker literally swore at me and told me to leave the laundromat and never come back. I won’t. I don’t recommend this place on anyone. Never got that jacket either. Awful customer service.

Despite the clearly-​posted closing time of 10pm, you’re lucky to squeak under the lowered grate around 9 since no one seems to want to work until 10 here, ever. I walked in last week to find my fiancé getting screamed at by the outrageously ornery attendant for picking up at 9:15. She said the rules were that you can’t leave laundry unattended — when we asked where they were so we could familiarize ourselves, she said she is the owner, she makes them up. She said she doesn’t know us, then she said we do ‘this’ all the time. She just wanted to yell at someone. After a series of contradictory exchanges with her that made me feel like I was talking to the Cheshire cat, she then yelled at us to take our things and never come back. I felt like Larry David, exasperated and confused. I’ll be gladly spending my quarters elsewhere.

This is my usual go-​to laundromat as it’s the closest. I agree with another reviewer in that even when it’s seemingly not crowded the location feels crowded. More than that though, the disproportionate dryer to washer ratio makes me a little antsy. I don’t like having to wheel around my wet laundry waiting and waiting for a dryer to open up.
That being said, I do like that their machines seem to be newer and that the place is clean.
I haven’t used the drop-​off service here, and I probably won’t after reading Cera’s review, but that’s OK as I’m trying to do my own laundry «in these times.»

It may seem like I give out 5-​star reviews like drug-​laced candy to children… but fact is, I’ve been very impressed with all of the businesses of JP so far.
I dropped off my close to a friendly employee and she explained basically how it worked. She said my clothes would be ready in less than 2 hours.
.85 cents a lbs for drop off… it was 12 bucks for my 15 pounds of laundry (nearly a month’s worth!). It came back well folded and nice and clean, ready to go as promised. Yay for clean underwear! Now I can stop stealing my female roomate’s underwear!
oh wait… bummer. damn.

3.5 but whatevs.
The one thing I seriously hate about my apartment is the lack of a washer/​dryer. But luckily this place is right around the corner and you can usually find me here about once a week. I try to hit it up right before last wash (8:30 pm) because there aren’t many people around. This way I can do my thing and fold my panties without worrying about some creepster lurking.
The biggest mistake I’ve ever made was coming her on a sunday.
Shit. Show.
Save yourself and don’t do it. It may literally drive you to kill someone. The washer/​dryer ratio is off and it left me waiting forever to switch my stuff over. It took me almost 4 hours to do 3 loads. Ugh! You live, you learn.
They also offer the service of washing your clothes for you. But I don’t want anyones dirty mitts on my unmentionables.