Polish Nail Salon

I have kept coming back despite the inconvenience of cash only because of the convenience of being able to walk from home. My nail polish is watered down and color chips sooner than if I painted myself. Mostly I come for the exceptional customer service and eye brow waxing. However, today I saw a rat run across the floor.

This nail salon was recommended to me because I was looking for a nail salon that was cutting edge but instead I made one of the worst mistakes in my life. I should have known better when I went to the entrance and the owner Long was standing outside and looked at me with that «why are you here look» as he was pushing up the rolling shutters. I was so optimistic (maybe naïve) about my impending nail experience that I ignored the rude stare and entered the salon. I had pictures saved on my phone of Long’s work that I saw on Instagram I was impressed with his nail artistry and his pride in his work. I thought I had made an appointment with Long but was told Holly would do my nails. If you do plan to visit this salon make sure you have a game plan and know exactly what you want because they will not take the time to go over options or designs with you. I showed Long some work that he had previously done and I was unsure if the nails were gel or acrylic. He told me acrylic so because of this I had to wait for Holly because I guess she is the only other person besides Long that can do acrylic nails. Finally, when Holly was ready for me, I showed Holly a picture of what I wanted done. I never thought that you could show someone a picture of what you want your nails to look like and at the end of the service it comes out completely different. During the process, I could tell this was not going the way that I wanted but being a first time client I did not want to make a scene. I felt so rushed and felt like she was servicing my nails like I was an animal. She was kind of rough. Since I know myself I knew I had to stay calm because I did not want to tell anyone off.
Please refer to the photos attached. If you do not care about customer service and want to be treated like a second class citizen then this the place for you. But please do yourself a favor and make an appointment with Long even though he is rude I have a feeling he is the only who knows what he is doing.

Clean and friendly staff
Mani/​Pedi– $ 30
Free Wifi

I usually don’t write reviews but because I had such an exceptional experience I wanted to share it! I made an appointment with Long for a Monday morning and was immediately seen as soon as I entered the salon. He was extremely friendly and very attentive to my needs. He made sure to see exactly what I wanted before we decided on a color and style. This was my first time getting nail art done and I had gone to the salon specifically for this reason. Long did not disappoint! He did an incredible job and gave me exactly what I wanted. Not only did he do exceptional work but he was very engaging and spoke with me the whole time asking me about myself. This was such a pleasant surprise compared to most salons I have visited. I highly recommend Long and Polish Salon! I cannot wait to go back!

Polish nails is the spot to go to by far. Yes they are busy but they are worth it. Their prices are normal just like any other salon but you can see a difference in the quality they really listen and take care of their customers. For example they know I like to keep my nails nice, simple and elegant not go too crazy and at times they help me pick my color and design. The owner by far is an awesome, chill, young, extremely talented guy. He knows what he is talking about just listen and let him do your nails. All the other employees know how to clean your nails very, nicely and you will walk away showing off your nails to everyone. Yes they do get busy so just make it easy and call and set up an appointment. Can not stress enough how awesome and relax/​fun the environment in the store is. I had to get my nails done quickly before so I went to a place near my house and boy oh boy was I an unhappy camper. I did not even last I went to Polish nails and got them fixed and I literally felt like I was ready for an award ceremony or something. Every single time I get my nails done I get compliments and the owner LONG knows how to do out of this world, insane designs. Just show him a picture and that is all he needs. I tell everyone I know about this place and best believe when people ask me where I get my nails done I say POLISH NAILS. They have a good slection of colors too and lot of gel nail colors… but I can go on for days about this place. Polish nails is the place to go to point blank.

Can’t even begin to explain how I loved love this place. I was looking for a place local that could do all the crazy designs I love and per a recommendation I went to see long. The first time he told me to go in as a walk in so I did and I saw holly for my fill and color and he managed to make some time to do some designs. I can’t express how much I love my nails every time I leave there. I’m also pretty rough with my nails so at times I’ll lose a stone and all I have to do is go back and hell fix it without a fuss. I give them 5stars because they deserve it. I don’t know what others talk about when they say he’s not friendly or whatever because being a fairly new client he treats me as if I’ve been going for years. I most definitely recommend this place to anyone. They’re friendly, knowledgeable and have good prices. My last place was good but I’ll stick with Long from now on.

I am more than thrilled to review this establishment. I had an appointment for 11AM, at 10:55AM I walked through the door and was greeted by a young male who is known as Long, the owner. he wasn’t very enthusiastic, very monotone, booo! from what I observed, if he knows you as a client he seems to be friendlier.
an elderly lady wrapped my nails with acetone and foil, cool. about an hour goes by, I’m still in my chair with my nails wrapped to soak off old gel. eh. finally, I saw Holly who did a fabulous job on my nails. she was very pleasant, and knowledgable of how to file and care for nails.
I have been holding strong with the almond/​oval shape. I told her that’s what I wanted and she handled business. I am so pleased they came out really nice and exactly how I wanted them.
Definitely make an appointment and see Holly or Long. Holly mentioned she had been doing nails for 9 – 10 years. she knows what she’s doing! she even asked my name and is very personable. I recommend her.

I arrived early this morning (Saturday) and did not have to wait. The service was fast and professional but nothing to write home about. I was expecting the massage I’ve read so much about but it never happened :(
I paid $ 35 plus tip for a standard pedi and a French mani, I guess the price is a little bit below average, which is good.

Worst nail Salon experience ever. First starting off the receptionist was very rude, super unfriendly and not welcoming at all. Long himself was very rude! I waited for almost two hours to see him and he knew I was waiting. When I asked when I would be seen he got super disrespectful stating that ‘this is his place he runs this salon’ and all I had asked was when will I be seen by him. I agreed to have his disfigured looking mother to do my nails. I wear acrylic nails and Not only did she butcher my nails piercing thru my skin making me bleed and did a horrible job, I needed a fill and one nail replaced, she proceeded to rip off two additional nails stating that they needed to be taken off, a total lie! I asked this monster of a nail tech the total cost of my fill, she started making up prices about the length and shape of my nails, explaining that it was extra for a refill on long nails but she had to charge for filing down my nails shorter, plus shaping my nails. When I asked her to break down the prices, she couldn’t! These people, better put Holly is a crook and I will be reporting her practices and this shop as a whole to the BBB. I totaled out at $ 30 just for a fill and to replace two nails, price is not an issue when the service and quality is there but clearly they were not… Polish Nail Salon, your Prices are clearly set in your pamphlet and please don’t just start making up prices for Horrible nail service! Continue you like this and I promise you won’t be in business for too much longer.

Long is the best in the city, I would not bother with any other place. If it weren’t for Long, I would just wear my nails naturally short, and waste my time painting them myself before I put my money anywhere else, (which is what I always preferred to do before I got my nails done with Long). I also live one hour away from Boston but I drive to Polish Salon because his work is worth it.
My nails never look chunky and misaligned like other places make acrylic nails look. He actually thins them out in a way that makes them look natural and delicate. My nails never break and they stay put for weeks. I get compliments everywhere I go and I recommend him to everybody.

This place is AMAZING! I went in for a full set and pedi. The shop is clean and quiet, very relaxing and he HOOKED MY NAILS UP! The prices are fair especially for the quality they offer and they were all very friendly. The woman who did my pedi was very sweet and quiet. (Which Is totally cool with me) it felt great and my toes were perfectly painted. The guy who did my nails was a delight! He made suggestions was funny and made good conversation. I will ABSOLUTELY be going back. Make sure you make an appointment they are a popular place in a great location.

Made an appointment for after work to stop in and get a mani/​pedi for my upcoming trip. Although they definitely not very talkative and although i still had to wait about 20 mins because they were short staffed, it was worth the wait and they get the job done and nice inside. the older Chinese lady gave me one of the best pedicures ive had by far. My manicure came out beautiful too! And only 50 bucks for the 2– a regular pedi and a gel/​shellac french tip manicure. Awesome!

Sure there are plenty of nail salons in the city but if you want quality nails AND great customer service come to Polish! By quality I mean I got my nails done a month ago no breaking, no chipping (I get gel), and I’m still getting compliments on the shape (I get almond). Long, the owner, always listens to what I want and gives me just that. If something isn’t to me liking he fixes it without a problem. Unlike other places that get upset when you explain your nail is crooked and no your finger is not like that! ;)
If you’re into 3D nail art and hand painted designs this is definitely a place to try. I’ve seen some of the other technicians work as well and they are very talented.
TIP: make an appointment!

It is great when you walk into a place and feel like you are at home. Everyone at Polish is friendly and outgoing. Holly is amazing! For a while i had acrylics and i never left disappointment. Now i see her for gel & my eyebrows. I recommend everyone.

I love visiting this place, it’s clean, very friendly employees, Elaina does my mani & pedi and I love it, everyone should visit but make your appt

Kinda disappointed with this place. Went here for my birthday after a long mani drought. My roommate said they’re pretty good with eyebrows so I thought I’m sure they can do great manicures. When I walked in I was greeted right away. The place seems warm and the people seem really cool. I treated myself to a gel mani and the girl who did my nails was the sweetest! I couldn’t pick a color quickly enough and she was very patient with me. And when I changed my mind in the middle of the manicure was really nice about it. But when she was filing she filed some of skin off my cuticles. She said they were very sensitive but my mom’s been treating me to manicures since I was 12. I’ve gone to several salons and this has never happened. It was just 3 fingers on my left hand and it burned for hours after I left the salon. 3 Days later and there are scabs there. As for the manicure itself, not terrible but not worth $ 25. The last gel manicure I got that was good was $ 22. And they didn’t file my skin off

Polish has a great location and very reasonable prices, even on a busy Saturday walk-​ins were accommodated. Cleanliness: 3 stars, bathroom dirty and cluttered manicure stations dusty everywhere, towels didn’t look very clean. Customer Service: typical «nail salon» attitude — they want your money and they want you out. Someone mentioned it was easy to get a response to questions in English they must be referring to the 2 people who work there that speak English; the rest DON’T! My pedicure was pretty good, my manicure was a disaster (see pic) I could have done better at home. Be warned the ladies who do pedi’s are NOT good at mani’s. I was kind enough to give her a $ 10 tip, she didn’t even thank me. I think the majority of 5 star comments are based on Long Tips. He is a very popular nail artist, his work is AMAZING and he stays booked, if you aren’t going specifically to see him — Polish is just another typical, barely up to code, cash only, nail salon. As you can see from the other photo’s if you are getting tips — they are the best but for natural nails, no way.

Place is nice clean and employees are friendly! When getting a pedicure I like the person who is doing it to take their time and focus on the details. Even though the lady who took care of me was super fast she took good care of me and paid attention to details! Will go again!

This is hands down the best nail salon in the entire area!
My hands and feet always look and feel so good when I leave this place. You can tell they are experienced and know what they are doing. I usually get the gel manicure and pedicure because they last longer than most other places. I also get my eyebrows waxed here for only $ 8 bucks! The salon looks clean and comfortable. Not all the manicurists speak English but that’s okay with me because they have TVs and music on all the time. Oh and they are cash only.

I am a Long tips girl! So I followed him from his old shop to his new shop! Polish is such a breath of fresh air! Nice area, Beautiful salon and beyond professional employees!
I always make an appointment prior to leaving and there is never a wait! I have also witnessed people walk right in and get serviced right away. While you are reading this review you really should be picking up the phone to make an appointment. I promise you wont regret it!