Richardson Electronics Sales & Service

I dropped off a dvd/​vcr combo to get the dvd that was stuck in there out. They charged me $ 35 non refundable deposit. I told them the player wasnt mine but i was paying for it to get my dvd out. The gentleman at the counter said unless something major is wrong that should cover it. I was told they would call me.
2 weeks later with no word i called and asked them. They told me the dvd was out but the guy fixing it wasnt in yet. They said he would call me when he got in to let me know. Again i told them the story.
Another week went by and still nothing. I called and left a message saying a little of what was going on. They called me back 4 hrs later to tell me it was done and going to cost me more money.
Told them i didn’t authorize it to be fixed where it would cost me more. Which they only aligned the wheels and cleaned it. They told me i can pick it up tomorrow after they put it back to the way it was or pay the extra and pick it up today. Seriously? Spend more labor to break it back.
I wont ever be back in.