Physicians Primary Care

The staff here is friendly and compassionate. The doctors and nurse practitioners are knowledge and caring. If you make an appointment and show up on time, your wait time will be less than 20 minutes which is pretty great for any busy family care clinic! There have been quite a few renovations and changes in management over the past 6 months and this office just keeps getting better! Definitely worth a visit if you’re looking for a new primary care doc!

Doctors are nice but the waiting at this office is terrible even with an appointment you wait sometimes over an hr.

Unfortunately, I’ve had multiple bad experiences here. I have made appointments for an allergic reaction and a pinched nerve, and neither time was I able to see an actual doctor. Even just to see a nurse practitioner, the wait was, quite frankly, unacceptable. I have waited upwards of two hours for my appointment to begin on more than one occasion. I had a follow up appointment yesterday that I made a week ago, specifically requesting a time of day when I wouldn’t have the long wait time. After waiting 45 minutes just to check in, I decided to go elsewhere. On my previous visit, there were so many people waiting to be seen that every chair in the waiting room was full and people were filling the lobby and outside. However, I’ve had long wait times even when the office doesn’t appear to be busy. During my allergic reaction, I was told to keep a food diary until my next appointment that the nurse ignored once I got seen. It appears to me that the practice overbooks patients, resulting in long wait times and short appointments. And each time, there are multiple patients complaining about these issues. I have observed, more than once, pill seeking patients (that the nursing staff were openly discussing), people sporting face and hand tattoos including gang symbols, and patients openly discussing their prison sentences. While I certainly admire the philosophy of a practice that serves many uninsured people, it is at the expense of what I would call quality care.