Marble ‘n things

We ordered 2 sheets of tile august 31^st from this company thinking it would be an easier process than buying from a store. We purchased with impression it was free shipping and the order processed. After a week we checked on the order by phone to see what was going on and they said it hasn’t shipped because we needed to pay 6.20 in shipping. But online it said free shipping and order went through. After minor frustration we said fine we will pay the shipping to get order. 1 week later after that so no product. Called again seeing what’s going on and they said something about customs clearance even though they in NJ and supposedly had this item in Stock. So they said wait another week. Now is Sept. 18 and we still have no item and they said they have to refund us. This is a horrible business. If you don’t have something and your site isn’t working right then you need to fix those things. Also if you have issues with something I’d rather just say it’s not possible to ship instead of wasting 3 weeks of someone’s time. I would definitely not buy nor recommend this company for anything

If you order from this company, email them first to see if they actually have the product in stock. Don’t call. Get it in writing. I ordered tile samples from the Marble N’ Things website and liked what I saw so I put in an order. Credit card was charged and I received the tracking number. After a week of no delivery I checked the tracking status and it was still in pre-​ship. I called and emailed to find out why the product hadn’t shipped. I got no response. I contacted them through their website’s live chat and was told that the color I ordered was not in stock even though it showed on their website as ‘in-​stock.’ They offered an alternative color which I declined. I requested a refund which I had to chase over time as it was not forthcoming. I saw the same tile on Amazon under the vendor name, Mint Mosaics. I ordered from there. Card was charged. Again, there was no movement on the shipping status. I contacted the merchant and was told that the color I ordered was not available. Again, it was advertised on Amazon as ‘in-​stock.’ I realized this vendor was actually Marble N’ Things, aka, Marbleville, Omni Stone & Grout, and some other names. I was offered another color. Again, I declined and requested a refund. The next day, a rep named Abdel called to say that they’d found this tile and asked if it would be okay to stop the cancelation and send the order. I agreed. When I received the order I could tell from hearing the clinking tiles shifting in the box that there would be a problem. I opened the box to find the tile sheets stacked upon each other with no barrier between them and a handful of foam peanuts. Every tile sheet had cracked, scratched, or chipped segments. I expected a few tiles sheets to be damaged but every single one?!! I requested a return label and refund. Again it took repeated calls and emails to a actually get both but eventually I received the return label and refund. These shenanigans took over 4 weeks and delayed work. On the upside, Abdel was courteous and apologetic and endeavored to resolve the matter, hence the one star.

I had an excellent experience with this company. I am surprised by the older reviews– looks like these guys cleaned up their act over the past few months!
I placed an order for 45 sq ft of marble to do my bathroom floor. Shipping was estimated to take 10 days but based on the other reviews here I budgeted plenty of extra time. Turns out I didn’t need that extra time, because, unbelievably, despite HURRICANE SANDY, the product miraculously arrived on time, (and actually showed up at the delivery time we agreed to the day before). That wasn’t the first shocker. I called my tile guy to have him start the project that coming Monday and realized I needed a few extra sq ft. Uh oh. It was Friday. I placed an additional order with Marble n’ Things and paid for overnight shipping, and called the office to see what they could do to make sure it arrived on time. They were really kind, picked right up and said they would send their guy back out to me same day (despite crazy gas shortages in the city and them coming from Jersey). The tile arrived in excellent condition and the bathroom looks fantastic. After the job, I had some unused sq ft that I wanted to return. I sent it in without the required return auth number (you have to call to get it). The website said without the return number processing would take weeks. I just got my refund today, two weeks after.
Every interaction with these guys has gone smoothly from order and delivery to return. I will be recommending this company in the future for their discounted (really unbeatable) prices and great service.

I was looking to do a bathroom in hexagonal marble tiles. My local tile guy, who is fair and honest said the best he could do was $ 39.99 a sq ft. I found Marble ‘n Things in a google search and called. Amir was super helpful, pleasant, accommodating and polite. His price was also incredible… less than half the price of my local tile guy! I was skeptical about the quality of tile and told Amir so. He reassured me that this was the same thickness and quality, they can afford to do better pricing bc they cut out the middle man. The marble is beautiful. It was shipped safely and inexpensively. I will be shouting Amir’s praises and recommend Marble n’ Things without hesitation. My bathroom looks great! The marble is very high quality.
I also mentioned that he had a poor review on Unilocal.The people at Marble n’ Things remembered the customer and said that that person knew their tile was back ordered. They were disappointed to hear that they had a poor review. I wanted to make sure that anyone reading could feel confident in their purchase. Maybe sometimes a good deal is not too good to be true… seems to be the case in my experince with MnT.

I have very much positive experience with Marble ‘n things!
I ordered 70 pieces of onyx that have arrived in time, however 10 pieces were broken. I contacted to manager via email with attached photo of broken parts. He was very friendly and assured that new parts will be sent over by priority mail at no extra charge.
2 days later I got a box with 10 onyx stones as it was promised.
Marble ‘n things has impressive stock of stones and surprisingly inexpensive compare to the other stores I researched on Google.
More over, based on quantity of stones I could negotiate an additional discount and free delivery!
I think I like this company and I will refer it as sours of beautiful stones and reliable service. (Leon, CA)