Paradise Deli & Grocery

This is my go to deli in the area. The guys who work there are real nice. Prices are decent, and they have window at the street so you can get coffee or tea from outside. They have a lot of kinds of tea. I also eat sandwiches and candy here, I’m happy with the selection and quality of everything. They’re open 24 hours.

Compared to other stores alike, they’re great! Always open, making sandwiches on the grill all the time, great snacks and wide variety of drinks that they got. Also, I used to get my bagels from wonder bagel but decided to come here for breakfast because they are much cheaper.

Not recommended. First incident, I placed my order around 9AM for an 11AM delivery. The owner left a voicemail saying it’s too early and they’re canceling the order. I placed another order again at 11AM. Apparently, they did not cancel the previous order and I got my orders doubled. The delivery guy started to complain that my order was a lot, when it’s actually they’re fault.
Second incident, I placed another order and the delivery guy told me I had the wrong zip code. It took a while for them to come and I ended up texting them a GoogleMaps link indicating my address. My zip code is correct.
Third incident, the owner called me saying he doesn’t have a delivery guy. He was canceling the order but no confirmation has been received that it was canceled. I had to call
to cancel the order. They did not get any call from the owner. DO NOT ORDER from this merchant.

If i could give less than a 1 star review i would.
extremly poor customer service skills.
My true rating for how poorly i was treated (on the phone) is
A–

I WISH I COULD GIVE ZERO RATING!!!
This place sucks, the owner and workers are dirty, they wear the same cloths for every day. I’ve never seen them wash their hands, I use to go there only to get cigarettes but I stop that also!!! If your hungry there is a nice little sandwich shop just off the corner of Nwk & Grove street…

So I just got back from Europe where it was super cold for the whole month I was gone, I get back to ny and it’s so warm that me and my girl go out for a walk in the pouring rain at 2 at night (jet lag). So we are walking down Newark ave looking for some place to get something to eat and we were hoping that dominos will be open but they close at 1… across the street we see paradise deli so we laugh at the name and walk in, I ask if I can pay using a discover card and the young man by the register told me that they do accept credit cards but he does not know about discover so I ask him to charge me for two sandwiches but he tells me the minimum is 10 so I assume that I need to get something else so I get ½ a gal of milk. I expected him to charge everything but no he did just the milk 3 $, then right after I sign he charges me for the sandwiches 10 $ WTF… Ok but it gets worse. Then they ask me if I want it on a hero roll or on a Keizer roll I go with the latter and the guy gives me a wonderful smile (soon I found out he was smiling because he got rid of bread that sat there for over a month… it was the most stale bread I ever ate in my life, and I just came back from Europe where I ate fresh bread everyday so this was hideous) but before we knew that we waited 10 minutes for him to make it lol, yes 10 if not more I’m not exaggerating. We started to think the sandwich will be god like if he spent so long making it (now when I think about it he was probably cutting the bread with a chain saw because it was that stale) but the first bad sign was that after 7 mins he went up front to get mustard from a shelf meant for retail (how the duck do you run out of mustard in a sandwich place). This is taking up too much of my time but I just want to add that they did not even add Mayo to a Turkey provolone sandwich, it was just lettuce turkey and provolone… zero stars, ZERO.

Just your average ²⁴⁄₇ bodega/​deli. Sandwiches are OK, and I’ve eaten a lot of them. They’re not nearly as good as the place on Grove Street off of the Path, but this spot is super-​duper convenient for me, so this is where I stop at 4 a.m. No complaints and the staff are friendly.
Apparently they are doing online orders now. A few weeks ago they handed out some «$ 5 off online order» cards to friends of mine. I haven’t tried it and I may never.
Cash only is the only downside of Paradise, and unfortunately the ATM is broken 50% of the time. The have at least three old credit card swipers behind the counter, but I don’t know what/​when they are from/​for.

I WOULD LOVE TO give them a zero, they DO NOT honor their own prices. They have one price on their menue, and try to sell things for a different price. That is false advertisement. Apart from the place being ridiculously dirty. Avoid at all costs. If you want a good sandwich go to 2^nd street deli. IF you want a good egg sandwich, go to wonder bagel.
These guys are liars and thieves. They will rip you off, and if you point them out on it they try to argue with you.
SCUMBAGS.

I used to love their breakfast sandwiches and fresh deli meats and cheeses– BUT when my friend ordered a tuna melt that had two maggots in it I can no longer eat at this establishment.
The worse part of all is that the manager said we can have $ 5.00 off on our next order– really?!

Ordered a sandwich and salad through seamless and the delivery guy tried to get me to pay cash! I ordered a Greek salad and they sent me the shreds of lettuce that’s used for sandwiches with olives. The bread on the sandwich was hard. Ugh was hoping for a good place to order late night food! Def unsatisfied.

I WISH THERE WAS A WAY TO GIVE ZERO STARS… I used to order from this place, and tonight was definitely my last time. They never understand what you are saying. Literally my last call with them was 12 minutes and I only ordered 4 items. After I placed my order, I received a call back from them saying that they were going to charge me an extra $ 6 for a «service fee’ Its funny how you can’t speak english, yet you can make sure you call back to charge a fee.
Their menu clearly says FREE DELIVERY yet I was told that I was going to be charged $ 6. I was going to give them a tip, but I think I will just order from somewhere else instead.
PS. after 30 minutes I actually called these guys to see where my order was and the person on the phone outright told me he was busy and didnt have time to talk to me. When they get here I will not pay and they can stand outside holding my order all night if they’d like. They will NEVER get another dime from me.

I love this place. First, they are open all the time, they are always friendly, and once I order something more than 3 times, they always remember what I like! My boyfriend and I are loyal to this place for snacks on the go or late night sandwichs which are made with care. I get a toasted criossant with hot ham and cheese. They don’t microwave it but instead turn on the grill and make it, even at 2am! So I had to give some kudos to Paradise, where Ive never heard a rude comment from the staff. Check it out!