PostNet

The man working behind the counter was very rude to me when I asked about pricing for the boxes I wanted to ship. When he gave me the pricing I politely said I may just ship it via USPS because it was more than I was willing to spend, he immediately became rude to me and started giving me attitude. So I just took my boxes and left. Never will I give him my business!

I went here to get passport photos on a Saturday. There were two staff personnel working here attending to customers when I had arrived. I waited for about 5 minutes and used that time to look at their product and service signage to examine the available offerings and prices. After waiting 5 minutes, one of the staff politely asked me what I wanted. They took care of my request promptly. The person even let me look at one of two takes to decide which I preferred. The whole transaction took about 15 – 20 minutes without incident.

I have been using PostNet services on Grove Street for the past 2−½ years and it is a godsend for me. It is like a mini Staples and it has been so convenient for me to do mailings, copy work and computer work. It even has an area to purchase office supplies. I love the coziness of PostNet and Richard, Nilsa and Isabel are always there to assist me should I need assistance. They are customer friendly and always make my experience there a pleasant one.

I have a support dog, a 5 pound morkie with a license who was in my arms and they asked me to leave because the owner (who was not even in the store at that time) is allergic to dogs. I was there to get some papers notarized. I offered to show the license they said they do not care. They were rude, curt and unpleasant. I will never set foot in that store again.

I have been going to PostNet for 5 years. Rich (the owner) is such a nice person, and his staff is friendly as well.
Rich remembers you, which makes you feel special :) he’s super friendly, very helpful, has brought my heavy packages out to my vehicle more times than I can count, and has never lost a package.
I use to live in a hi-​rise and had a doorman, but now that I live in a brownstone building with no doorman, PostNet is my lifesaver (deliveries without a doorman can be a nightmare).
Nothing but great things to say about this location. I love this place and would definitely recommend them!

PostNet provides CONVENIENCE! I couldn’t live my life without them. Come in, get your business done, depart. There may be less expensive options, but you’ll be waiting in line far longer. What is your time worth?
As far as the cost of a mailbox, this is the best deal in town.
Be nice to Richie & he’ll be nice to you.

I am actually never worried about you but the people/​customers who will be going there. (And I have nothing to do with you having 100 customers per day)
It is so funny how you disregarding others’ opinions and make your stories by asserting & defending… sad. Anyways I have deleted my comments also because the owner was making several comments onto this post and so did I, but he deleted those maybe because he wanted to keep the image of store good way? AND accusing me my version is so convoluted? (umm.you started convoluted way…)
If people see my long comments versus his short modified one comment, they may misunderstand the point where I gave this store one star. SO I have deleted mine too.
And also I have wasted my time too, so not worth it to going to this store.

The owner wouldn’t let me bring in my service dog. I know it says no dogs but service dogs are dogs who are there for medical reasons.

For a work related errand this is the perfect spot. It’s about a 2 second walk from my apartment, the staff is friendly and the prices are fair.
I came in to make a large amount of copies and the owner was super helpful. He took a few extra minutes to help me play around with the color and settings to make sure that my copy came out just right. I’m always rushing around and was grateful for the fact that I was in and out in ten minutes.
This is a quick review but it was a quick and easy service. I’ll definitely be back in next time I need make copies, mail something out or do something else work related.

I’ve been coming into this PostNet for years. The owners have taken the time to get to know me on a first-​name basis because I frequently mail packages here. The management is friendly, kind, and professional. I have never had any negative experiences and am shocked by the negative reviews posted below.
The selection of design services, shipping materials, and quality with which the management packages items (both fragile and non-​fragile, both domestic and international packages) is excellent.
It seems that other customers expect to get services for free (i.e. taping up boxes, etc.) as I’ve witnessed other customers complaining about having to pay for tape, etc. It would take more time and effort to go to Duane Reade, buy tape, buy a box, walk to the Post Office, shoddily package an item, and wait in line for 30 minutes than to have the professional and swift PostNet packaging/​taping services for the cost of $ 1-​$ 5 depending on the size of the package/​box. You can save time and money as well as get to know a great Jersey City business if you use PostNet’s services. I’ve been a customer for years and will continue to do so as long as I’m residing in the Jersey City area; the owners value diversity, treat customers fairly, and provide top-​notch postal-​related services.

Need to ship a package? Go somewhere else — plenty of options nearby.
I had to ship a UPS package — it was packaged nicely and had a prepaid label. I asked for it to be scanned and to get a receipt. It was not busy in the store and I was not in a hurry. An expensive item was inside and if it were to get lost, I would be responsible because it had not been scanned. I believe it was the owner who was behind the counter who explained that they scanned all their packages at the end of the day… and that in xx # of years, he never had a problem. That’s great, but if my package is lost, do I call up UPS and tell them what he said? They will say ‘sorry, you don’t have a receipt…’.
In the time it took him to explain, he could have scanned it. He wasn’t especially rude but clearly indifferent. The type of service may have been sufficient for the old Jersey City, but things are changing. The responses to other reviews on Unilocal ring the same tone — ‘indifferent’. I think it’s time to consider retirement.
The owner wrote nasty responses to some other complaints here that he does 700 drop off’s per month. How many drop off’s do you think the UPS Store and Staples in Newport or FedEx in exchange place does? Want service with a smile — or at least a receipt — go there instead. It’s worth the extra walk! There are also several UPS drop off boxes within a few blocks which certainly feel more secure than leaving it at PostNet (and they actually want your business).
This was my first and last time walking into this business. I can’t wait until this place turns into the next local restaurant or bar.

This the only shipping place near downtown JC by the path stop yet I walk an extra 15 – 20 minutes to go to the FedEx or Ups store because the owner of this small business is consistently mean. I’ve tried them on 4 different occasions not wanting to walk to Fedex or UPS. They overcharged and were not customer service oriented. I guess a monopoly based on proximity works for them.

Stay away from this store! After I dropped off a UPS package at this «ups drop off location», an extremely unfriendly homophobic owner came back harassing me across the street, throwing my UPS package in my car, yelling «tell your friend I’m not delivering his packages!»
I had never seen the man in my life! Extremely unprofessional. Jersey City deserves better business and owners who will NOT discriminate. I have no idea what his problem is, homophobic people should stay out of business.

This is a super convenient printing services outlet located few steps away from Grove street path station.
Came here the other day for some urgent printing needs. First off the staff is very helpful and attentive. I got really good customer service here. Though the place looks small but it does all the services offered by big players like offered by Staples etc.
Best part is that their prices are lower than Staples and service is way better. This will be my goto spot going forward.

PostNet is awesome! Every time I pick up my mail (renting mailbox) I am greeted by my very first friends in this new city. Not only friendly, they provide exquisite attention and truly want to help with your packing and mailing needs. Recently, I was in a rush and Rich helped me with my document and I was out the door in no time.
Happy people, great service, and beyond convenient location. Highly recommend! :)

Hello Fellow Unilocalers…
I am somewhat shocked and dismayed to read the negative comments left for PostNet in JC earlier in January (23^rd). First time leaving a review — compelled to sign up for Unilocal and ‘calmly’ respond after reading this outrageous review.
I run a small business in Jersey City, a 3-​minute walk to the PostNet in question. They have always been nothing but courteous and helpful each of the more than dozen times I have used their services over the past 2 years.
Let’s be clear, PostNet offers convenience on multiple fronts — packing, shipping, various office and shipping supplies as well as other business services. They also thoroughly understand the shipping business. In addition, one can drop off select UPS and FedEx packages at their location when needed — also extremely convenient (and no cost).
Let’s also be clear, PostNet is NOT the US Post Office. Similar to Kinko’s, Fedex Store and the UPS Store, PostNet provides PREMIUM business services. Yes — I could walk the ¾ mile in the snow and cold of January to the Jersey City Post Office, hoping they have the box I require to mail out my package. I also have to hope the line isn’t too long.
Most US Post office locations rarely offer an ample shipping box selection. In addition, shipping and packing supplies are typically nonexistent. I do not expect the Post Office to be Staples; nor do I expect the same from PostNet. The PostNet in JC offers convenience services at a premium. This is a premium I am willing to pay for the sake of time as well as convenience.
Golden Rule territory — when one treats others with kindness and respect; one usually gets the same in return. Not always… but usually.
Yes — we all have bad days. Sometimes people misread, misinterpret or misunderstand others for not just what they say, but for also what they bring into the conversation beforehand (prior experiences, feeling unwell, frustration, anger, etc).
There are some very nice people working at PostNet. Beyond the ‘people’ dimension, PostNet offers a wider range of services at a different range of prices compared to the limited services available at the Post Office.
I’d suggest keeping this in mind when using both services (both PostNet and the Post Office).
Be well fellow Unilocalers… and be kind to each other.

STAY AWAY AT ALL COST!
POSTNET IS A DISEASED CANCER THAT NEEDS TO BE REMOVED FROM THE DOWNTOWN JERSEY CITY BUSINESS ROSTER.
This is my experience with POSTNET.
A week ago I am working with my Tax Person and she explains to me that I have two options for sending out some tax information, I can either go to the Post Office on Montgomery St. or, if I did not want to walk that distance I could go to POSTNET, however, she did warn me that this establishment is exorbitantly expensive. I decide to use POSTNET because how expensive could three letters cost.
I walk over to POSTNET and I say hello, and the OLDER HISPANIC WOMAN WITH PAINTED ON EYEBROWS AND SHORT WHITE HAIR looks me over up-​and-​down and without even acknowledging my hello, looks back at her computer screen and continues doing whatever she is doing on her computer.
(This behavior should have been my first clue to walk out of POSTNET.)
I put my bag down on the counter to remove my mail and then tell this woman that I would like to buy some stamps and she informs me that she needs to weigh the mail and instructs me to put it on the scale. I do as she says and after my third and final letter she tells me the PRICE OF NEARLY $ 10.00, I ask why is the price so high and she begins by saying «IF YOU CANNOT AFFORD IT YOU SHOULD HAVE JUST GONE TO THE POST OFFICE.»
I AM STUNNED! THAT IS THE RESPONSE I GET FOR ASKING WHY IS THE COST SO HIGH?
I WAS WELL AWARE OF THE HIGH COST, BUT HIGHWAY ROBBERY I DID NOT AGREE TOO.
At this point I tell her that they are over-​charging for postage and she at this point looks me over up-​and –down and says «I DID NOT LIKE YOU WHEN YOU WALKED IN.»
At this point I raised my voice and demanded her to repeat what she said, and then THE OTHER SHORT HISPANIC WOMAN WITH SHOULDER LENGTH BROWN HAIR (COULD BE HER DAUGHTER) DECIDES TO ATTACK ME AND SHOUTS «DO NOT SPEAK TO HER LIKE THAT.»
SPEAK TO HER LIKE WHAT??? ??
I SHOULD ALLOW MYSELF TO BE INSULTED BY THIS WOMAN, BY THIS BUSINESS THAT I AM GIVING MY MONEY TOO???
At this point I felt BERATED, INSULTED and ATTACKED for commenting on the fact that THREE LETTERS JUST COST ME NEARLY $ 10.00 for postage.
At this point I am beside myself, I have no recourse because I feel that if I argue, these women seem capable of calling the police and filing a false report.
I am now fearful that their behavior called into question the HONESTY of this business, I NO LONGER FELT SAFE LEAVING MY MAIL WITH THIS BUSINESS.
I tell this woman that I would like to take my mail with me and she insist that since «IT HAS HER POSTAGE SHE CANNOT ALLOW ME TO TAKE MY MAIL WITH ME AND IT MUST GO OUT WITH HER BUSINESS.»
I HAVE NEVER HEARD OF THIS POLICY, EVER!
Since when has buying stamps at a store been a requirement for us to leave our mail with that establishment?
WHEN HAS THAT BECOME A POLICY???
I decide that my next recourse is to request a refund; however this QUESTIONABLE WOMAN retorts «I WILL NOT GIVE YOU A REFUND» and proceeds to paste the postage on the letters.
I NOW FEEL HOSTAGE TO THIS BUSINESS. I AM POWERLESS WITH THIS BUSINESS AND THEY HAVE QUESTIONABLE EMPLOYEES AND QUESTIONABLE BUSINESS PRACTICES!!!
I felt it was necessary to watch this woman put my mail in their mail basket; however that did not quell any fear of the DISHONESTY of this business because in the end I have to leave this business and these two women have MY PERSONAL TAX INFORMATION and these women and this business could very well STEAL THAT INFORMATION.
The behavior of this Hispanic woman with a short white masculine haircut DOES NOT INSTILL TRUST AND RESPECT, LET ALONE PATRONAGE.
The interesting part of this whole ORDEAL is that the next day I go back to my Tax Person to pick up more documents to mail and I tell her of my experience and warned her «NEVER RECOMMEND POSTNET TO ANYONE EVER AGAIN!»
And as I explain to her my experience, she then chimes in «OH YES, THAT WOMAN IS NASTY AND SHE IS KNOWN TO BE A NASTY INDIVIDUAL.» And agreed she would never recommend POSTNET to her customers again and would ONLY suggest the Post Office on Montgomery.
Interestingly enough I walk over to the Montgomery Post office and this time and I have 6 letters of the exact same size and weight as those I mailed the prior day at POSTNET and incredibly the price came out to a little over $ 7.00. BREAKDOWN: POSTNET: 3 LETTERS $ 10.00 POST-​OFFICE: 6 LETTERS $ 7.00 THE MATH SPEAKS FOR ITSELF!

Really great shop. They’re very friendly whether you’re shipping something with them or just dropping off for FedEX or UPS.
They’ll happily package items for you and help you find the best value to meet your shipping needs. All while chatting with customers about what’s on the radio, or whatever.
I’ve been in numerous times throughout the years and have always had a positive experience. Highly recommended.

Have used their services three times (public notary, passport photos, expedited parcel)
Never an issue thus far for me. Quite the opposite — professional and courteous and quick/​responsive.
In my opinion the services are well priced and I will be returning any time I need them.

This place is convenient. It’s also a place where you ship items/​make copies/​get a passport photo. That’s it. They do the job. I’ve never had any complaints with rudeness and such. It’s a mom and pop store, they seem old school. No full length review really needed here.
I will continue to use ‘em for all my mailing needs.
*** I do have to say that they don’t give receipts when dropping off boxes for returns and such. Scary. I’d like one. I haven’t had any issues but I guess for peace of mind something saying I did indeed drop it off would be nice!