Quest Diagnostics

Slow, slow, slow. Be prepared to wait at least an hour to be seen for your appointment.

Runs late, late, late… only one staff member visible who’s doing the scheduling, paperwork, Blood test… don’t bother if you get a specific appointment time. It’s just a walk– in.

Horrible place. zero staff interactions. They just don’t cate. I’m sitting here for over a half hour and there are no employees visible. I could be filling out paperwork all this time. My appointment time has already passed.

I came for stat bloodwork. ie-​asap my appointment was at 715am and the lady checked me in at 735 — the place was getting crowded and I can only imagine how long the wait gets if you don’t have an appointment … I had to beg them to call the lab that picks up the specimen in front of me to ensure I got the results the same day and even then I had to call twice for them to send the results to my doctor. The best is that they only sent half the labs and one test took TEN (10) days to get to my doctor!

Worst place to go if you need to get blood work done. I made an appointment online in a week in advance and arrived 10 minutes early. Everyone waiting looked miserable and heard people complain how long they’ve been waiting.
It doesn’t seem to make a difference if you made an appointment or not your still stuck waiting. I could only imagine what’s it’s like trying to get bloodwork done on your lunch break which I was contemplating of doing but decided it might be safer to go on a Saturday since it’s first time going to Quest.
I got a new insurance carrier and usual go to LabCorp which is on the bottom floor and is ten times more organized and actually follow appointment times. These people should be ashamed of themselves because I feel bad for the people who are pregnant and made an appointment that are required to fast.
Going to Quest really makes you think on choosing an insurance carrier…

Avoid if possible. Long wait times. Not enough staff. Two people working and they took over 30 minutes per person for what should take 5 – 10 minutes.

absolutely the best. I never wait more than ten minutes. i usually go about 10 in the morning. They are polite, fast, professional and a really nice experience. i always make appointments online. My last test was informative. Not for all tests but the test I took, they said it is not necessary to fast… contrary to what my doctors receptionist told me. and Quest was correct. Not drinking water will make the test harder and the results will not be as accurate as it would be if you have fluids in your body… Have a question before you go, then call them. :)

Lame. You’re required to make an «appointment» but this seems to have no effect on when you’re actually seen. The wait time is insane.

One of the worst Quest Diagnostic ever. Took the appointment for 8:15 AM. They took the people who did not have appointments. We had an appointment for 8:10 AM, came at 8:10 AM to the facility and it’s almost 9:00 AM still sitting in the facility.

Teriible place. Went in to get my pre-​employment drug test that was requested by my employer. I was running 15 minutes behind so I called them to give them a heads up. The first time I called someone hung up on me. So i re-​dialled. The man I spoke with said «ohh… 15 minutes is a bit too late. But come in nonetheless and be prepared to wait.» But when i reached, the place was empty and I was the only person in the waiting area. The indian lady (lab tech I believe, since she was wearing a lab coat) asked me if I had an appointment and I gave her the confirmation number. But she said she had not received the Chain of custody form from my employer and that the drug test could not be done. She was not even paying attention while she was talking to me as she was enjoying the game of Candy Crush. Grrr!
So I contacted my employer’s sr. HR manager and left her a vmail as well as sent an email requesting the information. Since the HR manager was busy I could only connect with her a little later in the afternoon and was informed that Quest already had my paperwork and a lady by the name of Kaur had signed off on the FedEx receipt slip.
The HR manager was extremely apologetic to me and tried to reach them via phone, but reaching them via phone is terrible. You have to go through a long list of menu items before you can talk to a real person.
So all in all, I ended up looking like a fool due to the unprofessional and completely inept staff at Quest and wasted my time.
These people are complete idiots. I sincerely advise you to take your business someplace else if you can.

Apparently this is the closest to my home so here we went. Three pm on a Monday afternoon equaled an absolutely empty waiting room. The technician was also the receptionist. He was friendly, funny and took what he needed with just one stick. It took longer to make our way up there than the entire process. The building is old and the elevator means business when it wants to close its doors, just fyi. So seems like we lucked out and will try to go at the same time whenever we require their services.

I went for a my wife’s blood test. They honored our appointment of 730am. Everything went without a glitch. They said they validate parking which actually means they stamp the rate at which you pay! I ended up paying $ 4 for half an hour.

Terrible, terrible experience. Location is in a ghetto part of town. Costs $ 6 to park my car for a 30 min visit. The technician was so bad, (you think if they do this all day, they should get good), blood came out of my vein, a big pool of it. She must have stabbed my arm 5 times. Next day I got a huge bruise under the skin. Stay away from this place!

For drug tests, you can hide someone else’s pee if you know how to keep it warm. Beats bad aim and splashing all over yourself. Just sayin.