Paul Mitchell The School

So the poor rating is mainly due to the fact that I’ve tried like six times to get my hair done here but only been successful once.
They close on weird random days and other times «don’t have stylists available now» even though they’re clearly moseying around & staring at the walls. I understand it’s primarily a school and classes are in session regularly, but I’ve been to other Paul Mitchell’s and they’re run like a business. I.e. Someone is always available to do your hair. Even if you have to wait.
The one time I did get my hair done wasn’t great. I requested a phase 2 advanced student and she really had no clue what she was doing and kept requesting input from her instructor. It took 3.5 hours for a color.

I’ve been looking for a new colorist because the girl I had been going to moved out of state. I also didn’t want to pay an arm and a leg more than what I’d already been paying. When I was shopping at the organic market, I came across the Paul Mitchell School. I decided to give it a try.
I was greeted promptly and I did not have to wait long to begin service.
A young man and young woman both worked on my hair. Both were a pleasure to be seated with. I enjoyed talking with them while they did my hair.
Service does take a little longer since they are students and have to have things checked at every step a long the way. (something I definitely appreciate) They recommended a conditioning treatment, but unfortunately due to my schedule, I couldn’t do it that day. Next time, I will plan better for that.
I had a couple pictures in mind of what I wanted my hair to look like. We didn’t quite achieve that look, but I love what I got. For $ 50 and all the time and effort that went into my long hair, I will definitely be back.
**EDIT: edit to indicate that I decided I want to follow up on their satisfaction guarantee policy to add a few more highlights to my hair where the roots show a little too much and where it is uneven. Will have that appointment in a couple weeks.

My experiences here have been pretty hit or miss depending on who I get doing my hair. My hair coloring experience has ranged from good to great. The price is a huge plus. Love coming here for root touch ups because I can get someone else to make sure that they get everything in the back that I can’t see.
I’ve had one haircut here and I’m afraid to ever get another one because it’s probably the worst haircut I’ve ever had as an adult. The layers in the back are all different lengths. I’m currently growing it out so I can get someone else to fix it without having to cut all my hair really short.

Do not enroll your child or yourself into this school. They do not give you the full instructional hours they are suppose to provide. Class is always let out early and the owners of the school, who are supposed to be the admissions and school directors, are NEVER on site so they have absolutely no clue what occurs at their school. They do not follow their ‘standard’ curriculum so you are not taught the skills you are supposed to learn and the school does not have a professional atmosphere. This school is worse than high school which is extremely sad since you are paying for the education and the tuition is higher than any other cosmetology school. The only thing you are paying for at this school is the name recognition. Once you learn how horrible the school is, the transfer process takes forever because the Director is so self absorbed that he provides excuse after excuse as to why he can’t get the transfer process completed. This place is NOT worth the headache, find a better school for a much cheaper price.

I was looking for someone new to cut my hair and happened to find the Paul Mitchell school. I was a little nervous because I haven’t made any changes to my hair in years and my last hair cut (at my normal place) didn’t go so well. I allowed it to grow out for years, it was very long and unmanageable. I was ready for a change. I booked an appointment with the school, granted I thought the person on the phone could have been nicer, but that doesn’t diminish my experience.
As soon as I arrived I was greeted and asked to have a seat. A few minutes later Holly walked up with a huge smile and greeted me. She immediately put me at ease and I felt confident about my decision to have my hair cut at the school. After I was seated we began discussing options and I asked her to cut my hair for Locks of Love. Holly was very excited about my decision, she put my hair in a ponytail and chopped it off. Holly have me a bob cut ending right below the ears. She continually checked with me to see if I liked it and her teacher barely had to assist, she only came around to watch, check her work and speak to me!
Overall everyone was wonderful and nice. I really enjoyed my visit. Holly was able to give me a manageable cut and fix some issues I had with my previous cut, which were my bangs. Thank you Holly and the whole team!!! You’re awesome and I’ll be back!

This was my first time at the salon because I am newer resident to the area. After checking reviews I figured I better give this place a try. My student stylist Da’Naisa was very professional and friendly. She nailed the exact colors that I wanted, and double checked with me every step of the way to make sure it was exactly what I wanted. Unfortunately, In the middle of the process they had her switch to a another student because she had to attend class even though she wanted to finish my hair. That was still okay though, because I came in with brunette hair and was informed by both student and instructor at the beginning of my appointment that I would be there for a while because I had to get a couple processes in order to achieve the red color that I wanted, and that they would probably have to switch students for part of it.
I would give the Instructor an A+ Also, she was very attentive to all the students and even helped apply some of the color to my hair!
I was switched to another student name Alyson who was also really great! She finished up the ending of my color, gave me a conditioning treatment, and also cut and blow dryed my hair. Very friendly and easy going girl, who seemed to know exactly what she was doing.
The end result of this was beautiful and probably one of my favorite color treatments I have EVER had. I will definitely be back, and I would recommend Da’Naisa and Alyson to everyone!

I love this place; very good prices and professional service. Because they are students, the ones you tend to trust will graduate which means you have to find someone else that meets your needs. I try to ask friends or ask the student for recommendations before he/​she graduates. I take my 12 year old daughter to get her hair done at this school and she always leaves with flawless hair for half the price.

This was my first time at the salon and I was surprised that I didn’t have to wait around at all. It was very efficient.
Kara did an awesome job consulting me on the best way to do balayage and highlighting to achieve the exact look I wanted based on samples I brought in. She also recommended a great way to cut my hair to maintain my long layers while adding more style to it.
Her supervisor checked in every step of the way so I felt at ease that I was in great hands. All the staff I encountered were friendly and knowledgeable.
I got a whole new color and hairstyle at an amazing price. It was a great experience and I’m looking forward to going back.

I went to Paul Mitchell School because my stylist is out on maternity leave and I am struggling to find someone to do my hair. Lucky for me, I came into Paul Mitchell School today.
Crystal was my amazing stylist. She took her time to ensure that my hair was exactly what I wanted. We looked at color swatches to pick the right red low light and blonde highlight. Crystal methodically added color so that the distribution on my hair is perfect. The cut is awesome — exactly what I asked for.
I was so happy when I left Paul Mitchell School today. I LOVE my hair. The highlights and cut are exactly what I wanted. I can honestly say that I can’t remember being this happy with my hair in a long time. CRYSTAL ROCKS and I would totally recommend her to everyone!!! I will be going back!!!

I stay coming back here because this place is absolutely great! Janelle is ESPECIALLY the bomb diggity. She does my hair and my daughter’s hair and I refer EVERYONE I KNOW to her. Elisa is the BIZNESS TOO. If you need hair care ask for either of these two ladies. My sister came to visit me and she is sooooo particular about her hair. I suggest Elisa and my sister was completely satisfied! If you are particular and want really hair CARE and not just a style, then I encourage to regularly patron Janelle and Erlisa! They keep me coming back on the regular!

I am pleasantly pleased with my color service. Was seen within 5 mins of my appointment time. Student stylist was professional. Instructor was available for consultation/​recommendations when needed. I liken the experience to a teaching hospital. Lots of students ‘watching’ and asking questions about technique. I will definitely return. This place is a great deal for a real-​deal professional service.
One word of caution. The Unilocal appointment scheduler does not currently work. Made initial appointment through Unilocal,called school to confirm and they had no record of my appointment.

I was pleasantly surprised when I called at 10am on a Saturday and was able to get in at 1pm for a cut and color! I am from out of town and have been on the road since May with no haircut since Feb so I was a mess! I had pictures numerous pictures of the color, highlights, lowlights I wanted, I was not real concerned about the cut only trim it up, get my bangs out of my eyes. During the foiling process I notice another client a few chairs down with exactly the color I was wanting, so I felt sure my stylist knew after all the pictures and seeing it in person what I wanted. Chunky, dramatic were words used. I was thrilled actually enjoyed the 3.5 hrs of sitting as she and her «partner» were quite friendly. I knew when she started cutting she wasn’t taking enough off to even be considered a trim but as long as she got my bangs off my nose I could deal! Not sure how many times I stated I had only been wearing my bangs to the side since they had grown so long, normally just on my forehead as I hate it showing almost as much as side bangs. I kept thinking she must be needing direction from her instructor as she never touched my bangs. After the «blowout» I never requested I put my glasses on a find find subtle blonde highlights and side swept bangs. No sure if she just never heard a word I said and no I never uttered the exact word «lowlights» as I didn’t even know it was a word but regardless of correct terminology I had pictures and she saw the other clients hair and knew what I wanted. I don’t dislike my hair color, it’s actually very nice just not what I asked for. The cut or lack there of well, when I explained for the 5^th time I wanted my bangs short on my forehead she proceeded to just basically cut across my forehead and it’s a total mess. I am still going to give her a chance to redeem herself in 2 weeks and have lowlights added in and hopefully a legit haircut! At this point I’m in $ 69 for cut/​color/​highlights and $ 10 tip and who knows what the next visit will be but its still less than my last salon visit which was $ 180!
Just know these girls are learning still!

I enjoy getting my haircuts here. I dyed my hair for the first time and Selena did a great job! I have always been very pleased with the service and the enthusiasm here. The only reason why I am not giving this place a 5 is because they messed up my appointment date once and would not provide me service on my desired time as I originally requested.

This is my 1^st time here… Got a shampoo, cut, blow dry for $ 26 w/​o tip. The school is in the backside of Ollie’s n Mom’s store in the shopping center on rte 175 n rte 95 Jessup side.
If you want color I think it’s a good deal for both the students n clients since they get practice n u get a cheaper deal than
non-​school salons.
My stylist was Selena :-)

Get what you pay for, not bad.

I love, love, love this school! I had a great first time experience. My stylist listened to what I wanted which was just a trim and she didn’t force me into a hair cut like some stylists do. She was kind, courteous, and professional. Honestly, she did my hair better than my former stylist! I got compliments from coworkers and from complete strangers — in fact a woman in the grocery store waited until I was done in the check out line to compliment me on my hair and ask me how I got it so straight! I was more than happy to tell her it was the Paul Mitchell School and give her my new stylist’ name. :)
P. S. — My hair is naturally curly and long — just below my shoulders.

After years of not having my hair salon colored due to price and horrible results I decided to give the school a try. All I can say is WOW and WOW again
I was assigned to Stephanie with Tanya as her advisor/​instructor. They took a lot of time listening to me about my color then actually formulated what turned out to be perfect.
Because I live and travel in an RV haircuts can be an iffy proposition. Both listened to what I did and didn’t want. Tanya knew exactly how it should be done and closely monitored Stephanie. Since its a short cut she actually was showing her new ways to cut and Stephanie was an excellent learner.
I highly recommend everyone try here. Cut & color only $ 40. Hubby had a cut as well and his stylist was super too.

It’s hard to believe, but I got a quality haircut for $ 8. That’s not a typo, it was a mere E-​I-​G-​H-​T, single digit, dollars. It was $ 11 total after I added a tip. Still, I haven’t had a single-​digit haircut price since I was a single-​digit age. My hair is nice & even, just the way I like.
One thing to keep in mind is that any service here will take longer, since the student/​stylists have to confer with their teachers. They’re also a bit more slow and deliberate, since they haven’t accumulated that muscle memory yet. That has its own upside, though. With them being more careful, you get way fewer little jabs and tugs.
BTW, they practice on doll heads before getting to work on customers.
I’ve had a very hard time finding a salon that isn’t expensive, and a stylist who’ll give me the cut I asked for without pestering. (Did I want layers the last 3 times you asked? How many times have I said bangs are for younger women? Stop asking!) I’ll definitely return here.

Yesterday, I found the Paul Mitchell school salon in Jessup online. I called and got an appointment for the same day! This was super convenient!
Knowing a student was going to do my hair, I went in with the attitude that if I come out not liking it, at least this time I wouldn’t be out 2 – 3 meals (as has happened to me twice before since moving to MD), and I could write it off as they were learning. Fortunately, I did not come out writing the place off!
I was there early, but I didn’t have to wait long. The stylist started on me early! She started with a shampoo, and she explained how it was a good product for my hair type and why. (I was very close to buying the product, but unfortunately it was not in my budget at the moment.) She cut ~2 inches off as requested & shaped it nicely around my face. I am thankful for her conciousness not to cut too much off at first b/​c it’s easier to cut more than to add it back on! That said, I had her take off another inch to be where I wanted it. No complaints from her, she did just that, and she did it beautifully! When she was finished, the instructor came over and surveyed her work. Though I had no doubts of the stylist’s work, this is a huge reason for me to go back just to know I will always have 3 sets of eyes looking for imperfections before I pay and leave!
Finally it was time to pay… the lady at the register rang me up for $ 8! This is a price you can’t beat! Just $ 8 for a shampoo AND a cut! I got exactly what I wanted, and it was super budget-​friendly!
Just another note simply because when I was looking for a salon, I wanted to go somewhere where people with my hairtype have been and had success. Thus, if you have very simple, straight, virgin-​hair (and mine is blonde), this may just be the place for you!
I do agree with some other comments that you need to allow plenty of time when you go here, but it’s not a consequence to not give the salon 5 stars. Besides, what salon does anyone go to that takes less than an hour?!

Just moved to the area and was doing a bit of exploring. Drove past the school and thought that it would be really cool to get my hair cut by a student. Came home and tried to find out if they’re open to the public. After a little bit of searching and a phone call I had made an appointment! A few days later I was entrusting my hair to a lovely lady named Kat. Her, with the help from her teacher Reece, cut and styled my hair exceptionally well! I had such a fun time, too! I’ll certainly be going back :)
Update: 12/​21/​2013
Still head over heels for this place. I’m always impressed with the attention to detail and the enthusiasm both the students and the instructors have for hair styling.