Quality Tire Service

Took my car here may 2014 to get new tires and brakes checked before I moved to California. They put new brakes pads on along with new tires. Had constant chattering in rear brakes. Took it back up there and they said they fixed it. The chatter was gone for about two weeks (so my drive to California was fine) it’s been over a year and a half now but only about 11 000 miles since I don’t drive much and the chattering was so annoying. I took it to multiple places and each place said the same thing… pads and clips were put on wrong, which caused other problems as well with the brakes and tires. Now after only 11,000 miles I need new brake pads, rotors, and some other things that were damaged from the way they were put on. $ 1400 service to get everything fixed plus what I paid at quality tire…

John is fantastic, very kind and you can tell he greatly cares about what he does and the people he helps. I drove from Crystal Lake to his shop off a referral from a friend and will make the trip here every time I need service done on my car.

I had been told by roadside service that the puncture in my tire would be unrepairable… not so! These guys repaired my tire and got me in and out of there fast! Will definitely be back in the fall when I need to buy a new set of tires!

Because of the previous reviews my husband went there today to get a used tire since the roads are so bad one of his tires was punctured. Now here the great part he first went to the dealer Chevy and they told him he had to buy a new tire that they couldn’t fix it. So instead we checked around and found QTS to have the best reviews and I agree they not only fixed the tire they were friendly and knowledgable they made us feel like we’ve know the for years. Would definitely go back there.

5 stars all the way. Maybe more.
I have to give John and his team a TOP rating and the highest commendation I can give. We were on our way to the Chain O’ Lakes when we had an asphalt mishap with a tire on a dealer loaner vehicle. It was a big mess, we thought we might have to replace the tire but Shane saved the day for us and got the old tire cleaned up and got us back on the road. In less than an hour too. Chris (I think her name was Chris) was also fantastic. Not knowing auto businesses in the area at all we pulled them from a google search on my phone. I knew I wanted to avoid the tire chain places at all costs as they are USELESS, so we wound up here. I am so happy we did. Next time I need tires I will give John a call, this is a service oriented shop where customer service is top priority. Saved the day, maybe the whole weekend.

Quality Tire has been my family’s establishment of choice for over 20 years. Not only is the shop and lounge are clean, the employees are helpful and friendly. They take the time to answer any and all questions with patience. This is a great local business to support. John, thank you for all your help to my family and myself over the years.

Five stars is not enough for the quality of work and the attitude of the staff here looking for the job done right then come in and see Jon

I’ve been a customer of QTS since August 2011 at their new location. Since then I’ve only had to bring my 2001 Oldsmobile Alero in a few times for regular maintenance unlike the last place business I dealt with. On May 8^th I had an HID kit purchased online installed under warranty because the other 2 failed. I also have had fog lights replaced. They honor all work under warranty and understand if your on a budget in these hard times. John and the rest of his staff are very honest and personable with customers. The staff is very knowledgeable about vehicles and the services they offer. As far as scheduling goes they do have a lot of customers but will do their best to fit you in. If you happen to run into any issues they make you first priority and rest assured to make you satisfied. Also included is 24/24,000 mile warranty packet they will give you. I would absolutely recommend them! 5 stars!
UPDATE: Applied for a Citi Drive card back in June 2014. However promotion for gift card ended even tho it was displayed in shop they we’re not aware of this. Afterwards I closed the account once they said they ran the card since it could not be used at other places. They we’re supposed to charge it and never did according to my statements. Being told I would have 6 months to pay it off I would have a minimum payment with 0% APR! January 2015 came and I suddenly ended up with a huge bill!!! –1 star because of this inconvience!

Very pleased with their honest and integrity. Purchase a set of used tires at a great price and a week later road trash cut one of them up. QTS replaced the tire free of charge although they would have been within their rights to charge for a new one. They are willing to work on just about any part of any car,. They are proud and enthusiastic about their work. The only negative is they are busy so it can take a bit of time for them to fit you in.

After 35 years in Spring Grove, Quality Tire Service is now in Johnsburg, IL on Spring Grove Road. Full car and tire service. New and used tires with repair for the life of the tire. Full warranty work on your new car or truck. New and improved location with room for big, big, big truck and emergency equipment.
Located at 2420 Hiller Ridge, Johnsburg, Il 60 051. Call 815−344−2573 for your next car or truck repair or evaluation. John and Patti are waiting for you to come and check their new location out. I wouldn’t take my car to any one else.