US Post Office

Every time I come here they are short staffed and they engage in story with costumers. Slows things down significantly. I only go here if I have to.

I’ll start with the positive…
1. The gentleman who works behind the counter most of the time is very kind, knowledgeable, and apologetic for the wait.
2. It’s a good place to drop off your Click N Ship packages… straight in and to the right… just put them on the counter and away they go. This is great for anyone who works on base to drop off a packages.
And now onto the negatives…
1. The hours are shorter than most post offices. They are open 8:30am — 12:30pm
1:30pm — 4:00pm. That’s right, they close for lunch. If you are active duty or work on base in another capacity… these are very bad hours, so plan accordingly. They are closed Sat-​Sun.
2. For the most part the only person working in there is the gentleman mentioned in the positive part above.
3. With #2 in mind, they are understaffed.
4. Also with #‘s 2 & 3 in mind, they sometimes have other ladies that work in there and they are not as friendly, not at knowledgeable and aren’t exactly apt to help you out. They do try their best so don’t get frustrated.
5. Again with #2 in mind…9 times out 10… you will have a significant wait ahead of you unless you hit it just right. Be prepared for a wait.
6. They don’t do passports… they only have forms and not all the forms at this location.
7. Don’t expect anyone to answer the phone if you call them for anything… if you wonder why… refer to #2
With the lack of staff and hours… avoid if you can. The main post office is nearby at the airport and they have their own issues, but they do have more staff in the end.
The gentleman is a 5… but with all other things in mind its about a 2.5…so I give them a 3.

I frequent this PO quite often.
The guy that works here deserves 5 stars. He is the best. He’s friendly, very knowledgeable, and he’s quick. He always will let you know if your package will ship cheaper if you throw it in a priority box… Always a plus!
The ladies are okay. I was once automatically charged priority shipping and when I was told my total, the lady who spoke in broken English, was a little confused as to why I wasn’t quick to fork over my payment. When she understood that I was asking if priority was the cheapest option, she had to go back and recheck the prices. She automatically charged me for priority not knowing if it was more $ and not asking if I even needed it (because I did not). Priority did however end up being the cheaper option. She is usually rather slow ringing out customers.
Another time I was there during the holiday season to mail out Christmas packages… I had previously picked up my priority boxes and all my boxes were ready to go when I arrived at the PO (I was expecting a line). The line was out the door and down the stairs and they hadn’t even returned from lunch. I noticed several people go in the post office and come out when they opened after lunch. Their packages clearly were not done prior to their arrival. When my turn came in line, the lady at the counter clearly skipped me for a couple who had come in, packaged their package, and stood on the far side from the line. I had been waiting in line for a long time that day and clearly had been skipped by more people than just that one couple. When the line is inside and someone finishes packing their package, they go to the end of the line, but I guess since the line went out the door, the line no longer had priority over the ill-​prepared customers who got to skip us all. I guess that’s what I get for being a prepared customer… I wasn’t too thrilled.
Be prepared to wait 15+ minutes on a normal day here… And please, note the tape around the floor rug.

The hours aren’t the best. Closed an hour for lunch and then for the day at 4. The staff is friendly, no matter how long the lines get.