Numark Credit Union

I just came in to open a checking account (a simple process, right??), and I’ve been waiting here over 20 mins and I see two workers just sitting at their desks talking and gabbing away… nice customer service here, folks!!!

I absolutely hate this bank, i can’t make online purchases and the branches are almost never open

Here’s what happened to me. I got a couple of my deposits returned NSF so that made my account overdrawn for a short while but I did my best to fix the problem and I did cover the balance after a week. Although it was not my fault since it was someone else’s checks that bounced against my account. They went ahead and cancel my debit card and closed my checking account moved my money from checking to savings without notifying me. When I deposited my payroll check to my savings they put a hold on my check for 15 days. When I called and asked why they closed my account without telling me they made up story about how they monitored my behavior from using their ATM even though they canceled my card with them. All I can say is if you want to be treated like scum then give them a try.

There slow and don’t seem like they care to help people. Did a loan app she said she let me know in 24 hrs it’s been a week. I called them and she said she needed a paper well she sure didn’t call to tell me that. I’m still waiting on her. She’s probably still busy drinking her Dunkin donuts ice coffee but that’s none of my business though.

It seems nice. The outside of the building needs to be cleaned on the outside. Update: they are so nice here. I just opened up a checking, and three different savings accounts. One of my savings is a Christmas Club account, and a treatyoself account. This made the rep laugh. Her name is Lesli.

They claim to have great pesonalized service, however the reality is long hold times on the phone in customer service. Trying to get a call back from management is very dificult. It took me 2 emails, 2 voice mails, and a visit to answer a question.
Also their Website is very cumbersome and old fashion. I am vert disapoited and will eventally move my account.