Z Tech

If giving no stars was an option… that would more accurately describe the inadequacy of this business. After working on my laptop for TWO MONTHS, and several misdiagnosis later, I went in to pick up the still unusable laptop, and they wanted to charge me $ 50 for a file transfer! This was after I had already paid them $ 100 a month prior to install a new keyboard, and the computer still doesn’t work. They were rude, and completely inept. Take your electronics elsewhere!

I have nothing good to say about this place. The owner said he could get our phone fixed in an hour. We go back an hour later and they say they need another 45 minutes. We go back an hour later and we’re told by a snotty uninformed worker that the owner is gone to pick up someone’s broken equipment and inexplicably has taken our phone with him and he’ll be back in 10 minutes. What is this, Hidden Camera??? I go back in 5 minutes because I’m seeing red and my rare day off of work is slipping away. Now she says it’ll be 20 – 30 minutes and «he’ll get here when he can, I have no control over the owner, and I have no way to contact him». Unbelievable! Another woman was in there the whole time living the same misery we were but she was supposed to be at work. I hope she writes a review… Her story is pretty epic. He finally shows up with our phone. I ask to use the bathroom, the shop is a disaster. Every inch of surface is covered with half done projects. I walked through the shop and the only person back there was a 12 yr old kicked back eating mcdonalds surrounded by thousands of dollars worth or other people’s electronics. I waled by a series of cubbies marked «ready for pick up» and I could have easily taken electronics that didn’t belong to me. Why is this so accessible and not secured? All told, 4 hours for a supposed one hour job. No apology, no courtesy call so we didn’t have to keep coming back. No anything. Anyone that will listen will know my story… I hope you heard it and you keep far away.