Serenity Pines Cabin

My family booked this cabin this last August, my Mom spoke with the owner on the phone several times and through e-​mail. My Mom had insisted on sending a deposit to make sure our reservation was locked in but the owner said it was no problem, that the cabin is reserved for us and send a deposit towards the end of October. She called to make arrangements for the deposit and the owner then informed her that his wife had booked it to someone else. My Mom argued with him and told him that she has the e-​mail from him confirming the reservation. The owner stated that they would rather book someone for longer anyways and oh well, there’s nothing he can do. He had absolutely no sympathy or regret to what had happened. I would not recommend booking with Serenity Pines as they obviously cannot keep their books straight and are very unprofessional.