Glisten Executive Building Services

When I met Scott, I had high expectations because he’d told me the reason he couldn’t come to price the job (he cancelled once, then I had to chase him to reschedule) was because he likes to train and make sure his workers are doing the work properly on site, so he doesn’t usually leave them, he said. The day he showed up, he had two teenagers with him. He stayed for 20 mins to set them up, then left. I found out later that he’d double-​booked our job with another. When he’d been gone for about 25 mins, the two teens came and asked me for matches, then proceeded to go outside on my front step and smoke for at least 15 mins. One of them left in a taxi because she felt unwell, and the other proceeded to do the worst job of our windows at a snail’s pace. Scott came back around 2 PM and had to re-​do much of his work, and continue with the rest of the job. There were wet cloths all over my wooden floors. For this, I was charged $ 400 and it took up the whole day. I feel we suffered due to the inexperience of the teenage worker (s) and Scott’s unorganized schedule. Later learned that he’s getting busier. It is sad when a company becomes a victim of their own success. I definitely felt cheated out of the promised job, but I’ve given 2 stars because he re-​did some of the streaky windows and offered to come back and do 3 sets of patio doors at no cost (I haven’t taken him up on that). I later bumped into some window cleaners in a gas station who also pressure wash… they came and did a stellar job of the windows plus they pressure washed my patio, stairs, and driveway for a great price. Call Tropical Windows — they are excellent.

Definitely call this company if you need your windows washed. Scott stopped by to give me a estimate, he’s friendly and professional. We set up an appointment for the job the following week and wow, what a difference it makes. Sparkling clean, no mess… I will never, ever let it go so long again. I understand they do pressure washing too.