Medlaser depot

Buyer Beware!!! If I could give negitive stars I would…
Im not sure this company is still in business… (they shouldn’t be).
I purchased a laser from them in april 2013. After having so many problems with laser being delivered damaged, not all items included in purchase, had to chase Juan D. for promised (new) parts. They were always used parts that I received.
The laser needed serivce within 2weeks!!! They sent out another stellar service person, who apparently was in on the scheme, because they never metioned anything about a serial number not matching. Thinking I might be ok after 6 months of hell with this company. I find out today July8,2015 when my new reputable service company came to service my laser that the serial number on back panel doesnt match whats on the inside. so someone put a fake serial number on outside of laser to make it look 3yrs. newer!!!
This is the frosting on the cake for me… Hence my review on Unilocal… This is not something I usually do. I just cannot let another person be taken advantage of by these people.
I dont know how they sleep at night… STEER CLEAR…

WHAT A JOKE THIS BUSINESS IS! We have had nothing but issues since DAY 1 with this company! We have been going back and forth with faulty parts, unreliable customer service, and all in all just very bad vibes. I would advise NEVER to deal with this company, as we have been without our hand piece for weeks and weeks now, and our laser has NEVER worked properly since we received it. This people should be shut down. Their customer service person never returns phone calls, and whenever you call you get voice-​mail. I’ve had to disguise my number when calling just to get a live person on the other end, and IT STILL DOES NO GOOD! Contacting the BBB in pursuit of action!
MED SPA in CHICAGO IL

This is an amended follow up to my previous posting regarding my business dealings with Samuel D Lehrer aka Med Laser Depot aka Laser Repair Depot aka Aesthetic Partners lnc. Since the time of the original posting I have been in contact with Sam Lehrer and we have come to the following agreement to resolve the present inflammatory/​negative situation and eventually walk away from one another with no hard feelings or further negative reports jointly. This agreement is a joint agreement between both parties and subjected to the fulfillment of BOTH parties to perform accordingly.
The agreement is as follows:
1.) Sam Lehrer will refund the sum of $ 4500.00 which represents the wholesale cost of (2) of the non-​delivered Alma Laser Headpieces that were paid for in the original Purchase Order.
2.) Upon delivery by wire funds transfer of these funds being physically received by Allure’ Med Aesthetics, Inc. in its corporate checking account, then Frank J. Helring, COO will write an amended posting to all the internet posting sites. Also, all regulatory agencies, i.e. BBB, FTC and Attorney General’s Office of the State of Florida will be re-​contacted and informed of the current situation and its requirements for fulfillment
3.) Upon confirmation of #2 being realized (file of this publication to be sent to Samuel D Lehrer, CEO), Samuel D Lehrer will then forward a Cutera Pro Wave Laser headpiece at NO Cost to Allure Med Aesthetics as an expression of an apology for the past inconsistencies that have occurred in the past months
4.) Samuel D Leher, CEO has further agreed to procure the remaining missing 2 Alma Laser Headpieces, the NIR ST and the 1064 Yag and to provide them for purchase to Allure’ Med Aesthetics, Inc. at a price point no greater than 20% over the actual and verified cost that Samuel D Lehrer aka Med Laser Depot that was paid to acquire this equipment.
5.) Once Allure’ is in possession of the 2 Alma laser headpieces and BOTH are in good working order, then Frank J. Helring, COO will remove any and all negative postings on the internet regarding its business dealings with Samuel D Lehrer, CEO aka Med Laser Depot aka Laser Repair Depot aka Aesthetic Partners, Inc. Furthermore, any regulatory agencies that received formal complaint submission will be contacted and the complaints will be revoked/​withdrawn entirely.
6.) Samuel D Leher, CEO has agreed to provide an extended warranty on ALL the equipment that has been received by Allure Med Aesthetics, Inc. beyond the original designation of 90 days from the date of delivery as previously stated in the original Purchase Order.
As of the date of this posting, June 12^th 2013, Allure Med Aesthetics, Inc. has received a wire transfer to its corporate checking account of the sum of $ 4500.00 from Samuel D Lehrer aka Med Laser Depot and fulfillment of Section 1 of the above agreement has been fulfilled. Section 2 of the agreement is now being fulfilled with the writing of this amended posting which will be posted on the internet sites that were previously utilized for negative copy purposes.
The above agreement is of course conditional and must be fulfilled by BOTH parties involved in order for all of its directives to be realized to the satisfaction of BOTH parties involved.
Sincerely,
Frank J. Helring, COO
Allure Med Aesthetics, Inc.

This is the worst company I have worked with. We bought a laser hair removal wand for our Laser Machine and paid a good price for it. They were supposed to repair it. They did not repair it and kept sending us back junk lasers that did not work. When we called them they never sent another one. We lost a lot of business because of this company. They should not not even be in business. THEY ARE CROOKS! DO NOT WORK WITH THEM AT ALL!!! They will take your money and then they are gone. They do not pick of any of my phone calls. The phone just rings and rings. If I can do anything to stop this company from taking businesses money I would. Please if you see them talk to the Better Business Bureau and put your rating on Unilocal!
Again DO NOT WORK WITH THIS COMPANY! THEY ARE NOTHING BUT CROOKS!