Wyndham Royal Sea Cliff

I had friends visiting who exchanged their HGVC points with RCI to stay here. One of the things I noticed in some of the reviews is that they are confusing the Outrigger hotel pooled rooms with the Wyndham timeshare units. There is a difference in unit quality, and I will only be discussing the timeshare unit my friends stayed in during Feb. 2016.
We spent an evening at their place and barbecued. The rooms were beautiful, the kitchen small but functional. Nice flat screen tv with dvd player. RSC is about ¾ mile from the main downtown part of Kailua Kona. The architecture is beautiful, and solid concrete, which is nice in terms of privacy. We were about halfway down in the project, and parking was underground and easy to use. The pools are large and quite near to the ocean, so you can sit out and watch for dolphins and humpback whales during the winter months.
We were quite impressed with this place and happy our friends stayed there. You can stock your kitchen up at Target or Safeway, although the best quality meats are at Costco on the way in from the airport. If you are more of a hotel person then you will probably not be pleased at the lack of room service, but that’s pretty common in timeshares. On the other side of the coin you do have a full kitchen and a washer dryer, which makes it easier to travel lighter. And separate roomy bedrooms with private baths also add to the spacious feeling.
My friends were quite satisfied with this exchange, and will return. Mahalo.

Very well appointed location about a mile south of the Main Street in Kona. If you wanted to, you could walk in to town. We were here on a diving trip and it was very close to Jack’s Dive Locker. The room was very spacious. Staff was friendly. We split a 2 bed/​2 bath condo and it was perfect for what we needed. Clean, cozy, safe parking, great amenities, and an awesome value. They even included some starter coffee (much appreciated for getting in late, being tired, and not knowing where anything was), detergent (LOVED having private washer and dryer), dish soap, etc. Amazing value for the location. We felt like we were coming home every day. Definitely would stay here again!

Nice and quiet area. I like the fact that it’s comfortable and roomy with a kitchen, and washer/​dryer. I would definitely stay here again.

Jenny was great at check in. If k needed anything she was on top of it. Our room was beautiful, grounds were great. Enjoyed our week in Kona & look forward to our next visit

Upon arrival we were welcomed and checked in. Person giving out the parking permits was not at his desk so we skipped that (didn’t really need it).
Room was clean on the surface but found things to be out of date. Furniture, microwave and coffee pot need replaced now! Coffee and end tables were wicker and there was dust all along the inside of these pieces.
Had requested ocean view room when booking. We could see a minimal view of the sea.
Pool and jacuzzi area at the quiet pool were nice!
The worst part of this stay was getting socked with a substantial cleaning fee. It wasn’t like there was any sand to drag in. I really think this practice/​policy is a huge rip off. Certainly not worth the minimal amount of room use we had. Won’t stay here again!

We were using an «explorer» membership on this timeshare. Wouldn’t suggest timeshares after doing a little calculation on the real cost. But some people love time shares, so to each his own.
This place had several issues. The hot tub was filthy and remained that way our entire visit. Something really gross was swirling around for two days. They only have one hot tub, but do have two pools.
Check in was a nightmare, and a hot sweaty one at that. First member of our party arrived pre-​noon and was told the room would be ready by the time they found lunch. We met them at a neat little place called Huggo’s On the Rocks and had a very long, luxurious lunch. So we were well past «lunch» by the time we got there. We waited. And waited. And then waited some more. Instead of the earlier check-​in we were promised, we got our rooms well after 4:30, and the guaranteed check-​in was supposed to be 4:00.
The design didn’t work out real well for us, and I imagine it wouldn’t work out well for anyone. Instead of having access to a bathroom shared by the second bedroom and the couch-​bed, the couch surfer had to walk through one or the other bathrooms. In a well-​thought-​out time share, the lesser bathroom is usually shared, with separate entrances.
The good – Walking distance to The Green Flash for breakfast, and longer walking distance to the «strip» where all the bars and restaurants are. Stout walk, about six-​tenths of a mile to Huggo’s, the closest bar.
All of the flights out of Kona are late at night, so I’d suggest booking an extra day instead of checking out at 11:00. One couple recommended getting permission to use pool after checking out and then using pool house showers before flying out. Either would work, but we were a party of five and I think the pool house would have been real crowded, especially if anyone else had the same bright idea.
This place did not have a poolside bar, or any bar for that matter, so forget about getting a snack or meal on site.

We have been to quite a few vacation condos and this is so far the best one! Very friendly staff, super clean. Everything here is well run down to every little detail. The location of the condo is very continent and we even went snorkeling right out side of the hotel.

Room was clean and modern. Staff was friendly. Great location to all activities and restaurants. Night life not too far was the only thing open late. Parking below rooms was convenient. I had a really nice stay here and definitely recommend it.

I’m going with 3 stars. Didn’t really care for the resort itself — it has a very urban feel to it, like an apartment building with very little in the way of «grounds». Still, we had a HUGE 2 bedroom/​2 bath unit for $ 175/​nt, so that’s a great value for the amount of space.
Our unit had a filthy floor and other things that showed that housekeeping probably wasn’t quite as good as it could be. I’m betting that the staff isn’t given enough time to clean in between occupants, and cleaning every inch of a 1300 square foot floor is pretty hard in a short amount of time. And the «mandatory» cleaning fee on checkout is kind of a bogus add on charge. For us it was $ 60, and if we had wanted housekeeping DURING our stay we would have paid more for it… so really, you’re going to charge us for a cleaning we never benefit from?
Another complaint is that although the master bedroom was quite large, we only had a queen sized bed. A king would have been preferable… I know, I know… first world problems.
The kitchen was well equipped and we did have an ocean view from the lanai and the living room. Having a washer/​dryer in the condo was awesome.
Don’t think we’d stay here again but ya never know.

I absolutely loved this place, it totally exceeded our expectations. We found a special online through their website and didn’t really know what to expect. All we were really hoping for was a safe and clean place to stay that had a kitchen so we could prepare some meals. What we got was totally amazing!
This place was bigger then my apartment! It also included a separate dining area, flat screen TVs in the living room and bedroom, full large kitchen stocked with cookware and dishes, washer and dryer (including laundry soap for us to use), a very comfortable bed, beautiful lanai, and it was really quiet. I couldn’t believe how quiet it was! We opted for a garden view suite but still could see the ocean and sunsets from our lanai. The sense of community in this resort was great; the staff held functions for the guests and we also met other guests at the pool and other areas around the property. The staff were really nice and helpful, and I loved the open-​air feel of this place. This place was a 20 minute walk from downtown historic Kailua and very near grocery stores (we mainly went to Safeway and Island Naturals). It was also about 15 minutes from beautiful and empty beaches and national historic parks. I can’t wait to stay here again! I am also recommending this place to anyone who is thinking of visiting the Big Island.

I’ll start off by saying that if I could give 10 stars for customer service I would. Rosie and her front desk staff bent over backwards to try to make things right. The issue is that apparently, The Outrigger Hotel chain manages these condo units which are privately owned. Thus the crap shoot begins. First of all, I requested ocean front. First room they assigned us to was DATED, musty smelling, with stained carpet, an abbreviated teeny weeny lanai, and nothing that could have been construed as ocean front. There were, according to front desk, no other rooms to offer us and they did agree to a reduced rate which helps but can’t fix musty smell and ookey carpet. Late on day 2they offer another «oceanfront» room which is NOT oceanfront, but at least cleaner, more updated with a better lanai. Just beware that there is clearly not a standard one can expect here, seems unlikely ocean front really exists and you are pretty far from Kona town. Also, Wyndham apparently has a foot in the door with time shares now so there appears to be the typical pressure to come listen to the spiel for a reward.

We had a huge two bedroom condo with ocean view, two lanais and two bath. Amazing place! Very comfortable, clean.
The price can not be beat. I don’t know how they can rent these at such low prices. Super beaches very close by. Easy drive into town. I will go there again in a second.

Well. What can I say… I suppose some of you might think I really have no frame of reference, since this was my first trip ever to the Islands, period. However, let me start out by saying that I have stayed at some pretty pricey hotels, and frankly, this place would get my money every single time over anywhere else I have ever stayed. Period.
We purchased our 5-​day vacation through Costco, which I highly recommend you do. We got such a great deal. OK on to the stay… wow… what a stunning, gorgeous place to stay. All I could say was «wow…wow…wow… WOW! This is OUR room??» We were on the 3^rd floor in room#315…Full condo, fully stocked kitchen with all amenities, granite countertops, plates, serving dishes, knives, etc etc, huge frig with lots of room for left-​overs and freshies (the fresh produce and fish we bought) micro and full stove. There was ice in the freezer when we got there and a constant supply of fresh ice for the 5 days we stayed.
You walk in the door and are greeted with a nice, long hallway and great artwork. There is a beautifully-​carved sea turtle bowl that greets you on the hallway table. Its beautiful. We used it every day to drop change in, hang our leis, and put up pictures from our submarine trip and luau.
We had a 180+ degree view of the ocean. I kid you not. The lanai was 25 feet long and nearly 20 feet deep. We had 4 lounge chairs, and in this little alcove by our room, white wicker chairs with deep comfy pads, and a clear glass table. A white ceiling fan over the table made it perfect for hot summer night dinners.
The room was so perfect, with a huge livingroom, nice bedroom, nice bathroom, and NO BUGS ANYWHERE. I didn’t even see a bug period until the day we left. Not even any flies. It was so great that we literally slept with our doors and windows open every night to listen to the ocean waves at night.
The trees by our room gave us perfectly framed sunsets every night. We could look over the lanai into this little cove to the left where the waves would crash up on the beach. It was close enough that with binoculars, we could actually see fingerling fish swimming in the ocean water.
We saw dolphins too. There are orange buoys out to the right, and one day there were 7 spinner dolphins cavorting, swimming, spinning and just having fun by that buoy. Word must have gotten around because at one time there were 3 site-​seeing boats and one snorkeling boat out there with the dolphins. There was a para-​sailer out there too, and his boater-​guy dropped the parasailor guy lower over the dolphins, who started jumping up out of the water. It looked like they were trying to kiss the feet of the parasailers.
OK. GREAT view of the ocean. And the hotel itself was just gorgeous. The grounds are exquisitely kept with hundreds of lush green plants, trees, bushes, and flowers. Flowers were everywhere, and on every level there were rock waterfalls that were surrounded with plants and flowers and palm trees. The walls were decorated with island hieroglyphs of turtles, dolphins, and other sea life. The place is just stunning and gorgeous and so well-​maintained. Parking is a breeze, you don’t have to walk far to the elevators or you can take the stairs, and even the underground parking lots are decorated with paintings of sea life creatures. VERY cool.
The staff was unparalleled in service, politeness, and the «Aloha» spirit of Hawaii. If you want info on «local» stuff, talk to Keith. He’s a real local and a great man with a wealth of «local» info. The other thing I REALLY liked… you don’t get room service every day. Are you the kind of person who picks up before the staff come in to pick up? No worries! They don’t come unless you ask them! They give you a TON of towels and everything else you need, and a washer-​dryer unit to do your own laundry. And yes… I LIKE it that way.
We WILL be back to stay. I liked it so well I told my husband I wanted to buy a place there. I could live there for ever and never miss the mainland. Period. And I mean, buy a place at the Outrigger and live there.

I stayed here for over a week during my stay at the Big Island. The hotel is outdoors, and right by the cliffs overlooking the water. The pools are nothing special, and there aren’t amazing amenities or anything. However, if you’re in Hawaii, why would you need all that, right? Our studio had a decent view of the water and was off to the side, so there wasn’t much foot traffic/​noise. Our studio had a fully stocked kitchen, which we didn’t fully utilize, but the microwave and refrigerator were used during the full stay. The bathroom was small, but I really liked having our own washer and dryer in the unit. The room itself smelled a little stale, but we weren’t there too often, so it did the job. I didn’t really feel like I was living in luxury, but as I said, we were in Hawaii, so we didn’t really need all that since the majority of our time was spent outside.

Wow man…2BR suite with ocean view at unbeatable prices.
Unlike a typical hotel, these are all condos, I believe with individual owners or timeshares or something. I get the impression they are all decorated differently. But this is an amazing amount of space for the money in Kailua-​Kona. Our unit had 2 full bathrooms, 2 bedrooms, a full kitchen (all modern appliances and granite), a huge lanai with an ocean view, and a decent sized living room. I wouldn’t mind living here.
The concierge was extremely helpful in finding a place to eat (Thanks Patrick), and other info. He even gave me his direct line and told me to call if I need some more info — after we checked out. Service like that is hard to come by. Between this place and the Volcano country cottage inn, our big island trip was a smashing success.
One minus: horribly tepid hot tub — why even bother having one if you’re gonna run it in «zero liability against old people mode»?