A Quality Auto Lube & Preventive Maintenance

I had engine trouble after having it «repaired» two different times at two different places. After having the same problem, I took my car to Quality Auto and they repaired it permanently. The price was also better than the two previous places that couldn’t do it right. John and Marc are honest and do an awesome quality work.

This place did a fantastic job!!! I took my daughters 2005 Nissan Sentra when the engine light came on and they were able to diagnose the issue quickly. They called with a reasonable quote and made the repairs the same day. In addition, they offered some recommended maintenance items that did not need to be repaired right away. I will definitely be back.

These guys are seriously awesome! They are knowledgeable, patient and timely. Even though they are busy, they always manage to fit me in. I have gone to them a few times when I have really been in a pinch and they’ve totally helped me out. My boyfriend was deployed and my car broke 2x — cars are not my thing and I have no interest or patience to deal with them other than using them to get where I’m going… the guys at Quality Auto went above and beyond to explain and price out all of my options. My boyfriend and I are so appreciative of Quality Auto being trustworthy, reliable, insightful and reasonable.
I’ve gone elsewhere in Kailua and I can tell you — you won’t beat the quality, service and prices that you’ll get at Quality Auto!

For the last 3 months my 1999 lexus es300 has had a very strange vibration in the rear end, as well as squealing from the serpentine belt. My fear was the vibration in the rear was a hub bearing (not an easy fix) and told John (one of the great auto mechanical engineers) when I called this.
John was great and told me it could be many things and we need to look at it before we decide. I called on Friday and they fit me in the next Tuesday.
After dropping off the car and telling John what I thought it was. I received a call telling me the vibration in the rear was only a bulge in the tire and they did not feel it was anything else.
John did say the belts needed replaced and did this for a very reasonable price.
I told John I would like them to fix the tires as well. But unfortunately they do not do tires.
Quality auto fixed my belts and informed me my rear breaks would need replaced very soon. When I went to firestone to buy 2 new tires I asked them to give the car a good look over. After paying for my tires and alignment I asked the tech if everything looked fine I was told everything checked out. I then asked how did my breaks look? I was told great.
I am the kind of guy who likes to fix things before I pay someone else to do the work, but when you have a shop you trust it’s easy to take it to get it fixed.

I had an excellent first experience bringing my Subaru Forester to Quality Auto for repair. Not only did they provide great sevice, but ensured that I was fully aware of the problem and its cause so I could address it appropriately in the future. These guys take an immense amount of pride in their work and they look out for their customers.

John and Mike are just great! I dropped off my car to be checked for a leak and they found it and fixed it for way less than what I would have paid elsewhere. If you’re looking for an honest shop to take your car to, take it here. You’ll be glad you did. Thanks guys! :)

I’ve been a Quality Auto customer for about 12 – 15 years. John and Mark have serviced my various vehicles over the years with honesty and integrity. They tell me what might need to be done next in terms of maintenance or repairs, so I can plan for it. They tell me honestly if something can be safely put off for a while, and explain in detail what needs to be done, and why. As a single woman, they have been an invaluable resource. They shop for the best price on parts and I’ve always been satisfied when I drive away that they have road tested it and the work was properly done. In addition, they are fun and courteous on the phone and in person. I trust these guys SO much and have referred friends and family over the years, and will continue to! Mary Rose Love

These guys are awesome. They know you by name, very honest and up front with you. I highly recommend a quality auto. They were able to fit me in the very next day.
I was referred by a friend and it was worth it.

I bought a ford Ranger 2 years ago and the guy told me the Ford dealer was ripping him off so he went to quality auto and always got good service at the right price.
So this is where I’ve taken my truck for 2 years now and I have to agree with the other reviewers that these guys are trustworthy and fair.
NOTE!!! they at times close early and I think especially on Friday. Also sometimes they are too busy so I highly suggest calling them first to be sure.

This is the only place i take my car when i cant fix it myself. They are so much cheaper than everywhere else and very honest. Every place i have been they try to get you to buy useless materials and this place does not do it. They also don’t treat you like you are dumb. I would definitely recommend this place!

These guys are great. Good fast work, honest and straight shooting. They have been keeping my car on the road long past its due date and I wouldn’t take it anywhere else. Just wish they did Safety Checks too.

Extremely helpful and honest.
I brought a Jeep that I had just purchased into Quality Auto and they evaluated it for around $ 75, and discovered numerous problems. They were upfont about the potential costs and even though I had a choice of getting the repairs done there or getting a refund, they suggested I get a refund (they could have made a lot more money but instead were honest and forthright). I highly recommend going to them as a mechanic you can trust can sometimes be hard to find.