The Fix

Everyone who works here does a great job. They are very welcoming and friendly. I was nervous to try a new stylist and had a specific look I was going for. My hair was a mess! I called on a Monday and needed a Saturday appointment and Dana luckily had a spot open for a cut and color. She took her time listening to my hair needs and gave me a fabulous new look. Thank you Dana, can’t wait to see you again!

I’m a military significant other and moved to Kailua 6 months ago. I was putting off having my hair colored after we moved because I was nervous to find a new salon and stylist. After my roots became unbearable and after reading many reviews/​doing some research of salons in the Kailua area, I decided to try The Fix. I made an appointment with Kelley by calling the salon and they worked with my crazy schedule to fit me in. After going, I’ve never been happier! Kelley has done my hair now multiple times and is AMAZING! She is very attentive to my wishes for color and cut and takes her time giving me a quality experience and end product. My hair is not easy as it is very thick and long. I have blonde hair and am very picky about how it is colored (I like more golden blonde color highlights and as close to the root as possible since it grows so quickly). Kelley does a phenomenal job with my full highlights and cuts my layers perfectly. Not only is she extremely skilled at her job but she is also really friendly and professional and makes you feel welcomed the moment you sit down. One time I could only find a 1 hour parking spot so she ran out while I was under the dryer and put more coins in my car meter for me so I wouldn’t get a parking ticket! Such a sweetheart! I can’t say enough nice things about Kelley and I’m so glad I took a leap of faith and came to her at The Fix. Overall the salon is very clean, classy, and welcoming… exactly what I wanted. I highly encourage you to try Kelley at The Fix!

I wanted long layers and ended up getting short layers, which the stylist (Gizelle) tried to convince me that they looked long. I didn’t want to argue with her because it was pointless. Her manner was kind of arrogant while we were chatting and made me feel uncomfortable. I told her it «looked cute», although my expression was clearly unhappy… just to get the visit over with quickly. I had a bad experience overall — now I’m really upset of how my hair turned out.
The salon is really nice inside, but I’m afraid to go back to try someone different based on my first experience.

This salon is wonderful. The staff is always professional and make you feel so special. Energetic, upbeat atmosphere. Awesome place… been coming here since they opened.
We’re moving to the Big Island and I plan to schedule visits to come here.

I went to Peggy because she has great reviews here on Unilocal,and she did not disappoint. I just got a hair cut (no color) today, and she did a great job. She actually took the time to talk to me about my hair and what I wanted/​expected with my hair cut. She is an expert in her field, and I look forward to going back in the future when it is time for me to color my hair again.
Update: I just went for a color/​balayage treatment. Peggy did a fantastic job again. The color looks amazing, and she even took the time to touch up the color after she was all finished. This caused her to have to do a second wash and blow dry (most people wouldn’t take the time to do that). Also, there was a mishap with my appointment time, and she ensure that I was properly compensated, which I really appreciated. You will not go wrong with Peggy! She really has a talent for doing hair!

Lucked out with this salon. Great location since I frequent the windward side. Dana does a great job with my hair. I have evil, thick, curly, crazy, horse hair. She tames it and gets me looking normal again. Metered parking, but it’s not very expensive. Be sure to put in enough money for at least 1 – 1 ½ hours. Located next to Cinnamon’s restaurant.

Followed my amazing, talented, creative stylist of seven years over to the Fix. Her name is Kelley Porter. She has seen me through getting me blonde, red head, black from a box back to blonde but always keeping in mind the health of my hair. She is amazing and that’s why I’ve never gone anywhere else. I’ve sent her many friends and her trendy bubbly style makes them feel comfortable she’s going to do them right.
When I’m going to Vegas and want to funk up my style she has a collection of colorful extentions she can add to my look to party the night away. She is always growing her trade. Oh and she’s amazing with makeup. Follow her on instagram @keliqua. She’s done weddings, movie actors, and many events.
I highly recommend kelly.
Oh and the Fix is a great friendly atmosphere. Plenty to look at and read. Comfy chairs and wash station.

SAVE YOURSELF FROM THIS SALON! I made an ombré appointment with Peggy, got the consultation and everything sounded great, and I finally had some hope that there is a good hairstylist who can accommodate well with BLONDE hair. I went in at 8:30am and she was very rushy. She begins by cutting my hair DRY!!! Then she started painting some color on my head in which she didn’t even discuss in detail with me. No foils, No hair clips, just painting the roses red! So I was skeptical, but she said shes been doing hair for 20 years. Then she rinses me off and pathetically blow dries my hair. I was upset immediately, so I walked out of there with choppy hair, brown color all over my head including the ends which were blotchy and even at the tips of my hair… It looked like I dipped my hair in chocolate! I didn’t end up paying a cent, but the absolute worst hair stylist I’ve ever been to!!! I have had a dozen stylists in my life and I can say confidently that shes has been the worst!!!
PEGGY IS TERRIBLE!

My long hair was getting too crazy, and a couple friends told about Peggy — this amazing stylist from Columbia. I love my hair, got a couple inches cut off, lots of layers added, and the color done. I’m too busy (lazy?) to blow dry and the new cut makes it so that I don’t have to.
Totally recommend Peggy — apparently she used to travel all over Arizona for a chain of salons cutting, doing color, and teaching color. I can’t believe I found her in Kailua.

ROXY ROXY ROXY
She did my hair for my wedding and makeup and hair for my mom and most of my bridesmaids and EVERYONE LOOKED AMAZING. I got so many compliments on how perfect my hair was that day! So if you’re looking for an updo or for a MUA for your wedding or special event — call Roxy and schedule an appointment!
My hair is long and thick. I went to three other artists for my hair trial (I know, sooo expensive!!) and let me tell you that Roxy is the fastest and the best! She knows her stuff and how to get it done. Show her a picture of how you want your hair to look like and she will make it happen!
In the essence of full disclosure, she’s my friend’s sister-​in-​law. So if I thought she did a poor job, truth be told, I wouldn’t be writing a review. But look at all the other reviews on here and you’ll see that Roxy’s skills are legit and and I want to sing her praises because she deserves it!

I had seen all the good reviews about The Fix, so I figured I’d give them a try on ⁹⁄₂₁. I usually go to Mahina at Nueve salon, but she was sick that day. When I first walked in, I was impressed by how quickly I got taken in (which is why I give it one star). The rest was weird.
I sat down in Gizelle’s chair and explained that my hair was in need of layers and wispier ends because it was so blunt from when I tried to cut it myself. She agreed that it was way too blunt and needed to be thinned out. I went to the wash bowl and got my hair washed.
So she takes my hair and parts it half up, half down. She began to cut the bottom half of my hair very blunt! Then she layered the top half. When she was done cutting, she put some product in my hair and said «okay, nice to meet you!» But my hair was still wet, i had hair all over my clothes, and I was super itchy. I mean, I have no problem not being styled, but I was paying $ 65 for it. She asked me if I wanted it blown straight, but made it seem like it was an inconvenience to do so. So I left her chair without it.
I didn’t realize just how bad the cut was until I went home and styled it myself. It’s crooked in some parts and super thick underneath due to no layers. I didn’t complain because I felt like she was the type that would argue her point with me. I’m going to J Salon to get it fixed. Don’t think I’ll be taking anymore trips to the Fix anymore.

Pricy but everyone I’ve seen there is really great!

I don’t want to put down the entire establishment because my mom and sister have both had really excellent experiences here, but DO NOT book with Olivia if you have curly hair. I wouldn’t go to her if you had straight hair either. She hacked my hair off and it’s totally uneven. My hair length was past my shoulder blades when I went in. I now have pieces of hair that are supposed to be ‘layers’ that are two inches long. The right side of my head has a severe chunk of hair chopped out of it, and the bottom layer of hair is dramatically longer than the top ‘layers’. I told her I wanted to be able to style my hair both curly and straight and now neither looks good. The cut is very dated looking, and the way she hacked my hair looks zig zagged. It makes my hair look broken off and damaged. It’s going to take a long time to grow out the unevenness all over my head, and I’m so disappointed. I paid a nice chunk of change to get a Super Cuts looking style. I really can’t believe it. I know all the stylists here are independent, but I left a message with the owner, Matt. He is on vacation, but hopefully he can help because the receptionist doesn’t seem to know much. She couldn’t tell me what the policy is when a person is unhappy with the service. Just apologized. Even if I get a cut to even it out, my hair has been chopped off.

I had Olivia when I went to get my hair cut. Usually I just get trims at salons but my hair was very long and I was getting bored of it and wanted something much different and shorter. The last time I got my hair cut above my shoulders on the mainland, a woman cut it horribly which was why I had a hard time trusting someone who could do a good job on such a drastic change.
Olivia was very nice and she asked questions to make sure she knew what I wanted. It was even nice of her to ask a few times there if I wanted to go through with getting it cut so short (since it was about mid waist length. She even asked if I wanted to donate my hair since I was getting a lot off. The service took the right amount of time and I was very happy with the results. I usually go to Black Cat Salon but they were booked, but I am so glad I made a try here. The scalp massage during the shampoo doesn’t really compare to how they do it at BCS, but it was still nice.
The salon is very beautiful and is conveniently located next to Cinnamons ;) I will definitely be adding this to my list of top priority hair cutteries. They have a good selection of hair products and a lot of different brands. I was glad to see they carried Deva Curl since I prefer a more natural made product plus I think they may use for service since it was on the counter next to the hair washing stations.

I move around tons with the military, so it’s a nightmare finding a new hairdresser. I totally lucked out finding Peggy at The Fix a year ago! She knows how to give you fresh sexy looks, she listens, and is amazing with color. Can’t praise her enough.

Wanted a total makeover and new hair lifestyle, I seeked Roxy to help me with my transformation. I went from over 12 inches in length of hair to a sophisticated asian-​halle-​berry-​do! I am so pleased with my new hair-​do! It was my first time to The Fix and I was referred to Roxy by family. She had previously worked on hair and makeup for a wedding I was in and I met her there. She did a wonderful job on hair styling and make up. Roxy accommodated my work schedule by staying late for my 6pm appointment. I doubt she does this often and her weekends get booked fast, so schedule in advance if you know you will need a trim in a few weeks. She was so patient with me and listened to my needs. The owner of the salon complimented her work. He was very courteous and offered me water, as I kept coughing. I definitely recommend The Fix and I’ll be going back there for my cuts from now on.

Roxy is the best. No doubt about it! She is such a beautiful person both inside and out! She explained everything and listened to my vision for a last minute wedding bridal party and bride 911! The Fix took the extra time to make sure we were all taken care of and the salon was great! Roxy, She made me feel so comfortable and beautiful.
She’s the best in the business for a reason and I highly recommend Roxy at The Fix for anything. But my wedding was made extra special for the small extra details that Roxys amazing, professional service offered.

Does your hair need help? Like, serious help? Like, «I’m still rocking a bowl cut from grade school» help?
Well then, this is your spot!
I have no sense of style and when it comes to my hair my idea of modern is not using fishbones to comb it like Fred Flintstone. Matt and his staff warmly accepted my lame hair and transformed it from a mild birds nest into a work of art that belongs in a museum or art gallery. In fact, MOCA in Los Angeles actually had my hair as an exhibit last month (**Not Really.)
To make things even better everyone there is friendly. Not like nail salon friendly where they smile at you but you can tell they think you’re an idiot, but actually friendly. We talked, we laughed, we cried, we sang some show-​tunes (**Not really), (***Well maybe one song from The Lion King)
Since I started going grey in Jr High (I was a stress case back then) Matt helped me get my hair from Einstein, to Fine-​stein! (**Pun)
Don’t waste your time at another salon. If you need your head checked this is the spot, unless by «head checked» you mean a psychiatrist (*but they’ll listen to your problems too!)
Now stop reading this review and go there now!

After what feels like an exhaustive search, I finally found my go-​to stylist! Gizell is absolutely amazing. During my first visit with her she not only listened to what color options I wanted, but she was able to correct the color damage that had resulted during my search for a reliable stylist. After each visit her, whether for a shampoo and blow-​out or color and cut, I received oodles of compliment on the color and cut from friend and strangers alike. I am extremely pleased with the results every time/​1. Additionally, I received lots of compliments on the color and cut from friends and strangers alike.
The salon is very open with lots of activity. The staff and other stylists are friendly
I live in Honolulu, but it is definitely worth the drive to Kailua when the results are always amazing!

I am absolutely in love with this place! Olivia did my hair and I’m so in love with it. She took her time with me and made me feel really comfortable. I would totally recommend this place to anyone.