Fifth Third Bank

We just relocated to Kalamazoo. There were no branches of Bank of America here so we had to find a new bank. I picked fifth third because that was the bank my boss used. So far I found them completely incompetent. We ordered checks when we first opened the account. It took three orders to finally get some checks to our house several weeks later.
We also had to wait 11 days to get our money from our tax refund which we deposited by check in the automated teller. Big mistake — never deposit anything in the automated teller. They subcontract the teller, if there’s a problem with the check it goes to Cincinnati. Then you have to wait a long long time.
Also, the automated teller is filthy. The bank never cleans it, obviously since they don’t own it and the third-​party does not clean either.
Gross.
Not recommended