The UPS Store

I went to this store as the P.O. did not have the size box I needed to ship my gifts. The guy that waited on my was not at all friendly to say the least. In fact he had no personality. He just punched the information into this computer and eventually spoke to me. What he spoke to me was that it was going to be $ 50.00 to ship my package. Of course shocked at the cost I told him I was not about to spend $ 50.00 to ship my package. This was December 14^th! He claimed it’s so busy and he couldn’t guarantee that it would get there before Christmas. Come on, 11 days??? I asked for lowest cost to ship and he took time and eventually said $ 25.00. I asked what just the box would cost and he said $ 10.50. What a rip off! Frustrated at this point I just went ahead with the shipment. He obviously was trying to high pressure me and sell me up. I checked the tracking number today, December 16, and the package is out for delivery. I have already sent a couple packages with the USPS and delivery has been on average 2 – 3 days. Both the USPS and UPS have been on the ball working day and night making deliveries. This independent UPS store is taking advantage of the season by over charging customers and greedily putting extra cash in their pockets! I used this service a couple years ago as I was in a pinch and was again shocked by their outrageous shipping costs. They need to stop gouging their customers!
My friend that I was shipping this package to also sent me a package and needed the box, shipping, etc., and her charges for this service were $ 13.00 total.
I will never do business with this rip off unfriendly store again!

Good service, and extremely easy to make a return as long as you come prepared. The other reviewers complaining about the price of tape or a box should have come prepared. Make sure if you’re making a return or shipping something that you get it ready if you’re able to. Tape, box, shipping or return label affixed to the package. If you do all that, there’s no reason you shouldn’t have a good experience. I just made a return and was in the store for less than 20 seconds, with receipt in hand.

Notary service outstanding. Always there when I need it. I use usps for Shipping every day as the cost is much better than brown. I give this store 5 stars for customer service though from my experience it is expensive but if you need a notary and to fax stuff off this place has been great for me

This store is nearly impossible to find, you have to circle around multiple shopping complexes, and it closes way too early on Saturday.

Literally one of the most infuriating experiences ever. I went in to ship out a Bluetooth headset for warranty work. I dropped my package off, making sure I mention that the package needed to be taped up. Apparently the girl that helped me didn’t listen, and during the shipment process, my headset was lost. Now, this took place in late October. I only just heard back from the store a little over a week ago (late January) about what the process was for a situation like this. A week later, they call me to tell me they have a check for the amount of the item waiting for me. I get there only to find that the check is $ 40 short of the cost of the device that was lost. When I asked why the check was short, I received an ineffectual «that’s just the policy.» FedEx has just gained a new customer.

This is the only UPS store I have ever gone to that charges to tape up a small box (approx 14″ square box) and only one flap needed tape, the rest of the box was already taped securely.
I ship from fedex and ups stores all the time and they all put the tape on my small boxes without any problems.
If I had a big box I would understand, but The price of bulk tape is penny’s per foot. I took my box to another location and had no problems shipping it and the staff kindly taped the box without any questions. [ I even offered to pay the other store and they said that was not necessary for such a small amount of tape ]