Children’s Mercy Northland

Exceptional care today. I was very pleased with the amount of time our healthcare provider spent with us explaining the problem, answering all of our questions, and going out of her way to help us set up our next appointment. All the staff were outstanding. Very little waiting and thorough care and service. I highly recommend this clinic and feel fortunate that my daughter’s appointment was here.

We were visiting my family in KC when my daughter scratched her eye just before bedtime. Fortunately this clinic was still open and just a few miles away. We were seen just a few minutes after checking in and were out of there about an hour later. Everyone was professional and kind, and the doctor we saw was excellent. They even gave my daughter a «My Little Pony» toy. Definitely made what could have been a very stressful evening a lot easier.

Never the place to go, but always clean, courteous, and sometimes quick depending on the sick kid load… glad we have the clinic in the northland, much needed…

We were out of town on business when my 21-​month old son developed a fever and a lot of congestion. After a day or so of trying to treat it, we finally sent him to an urgent care. We originally went to a different place because they were listed as an urgent care as well but they stated they didn’t take walk-​ins. They did, however, refer us to Children’s Mercy Northland. We were told they started taking appointments at noon and if we got there early we would probably be first in line. As it turned out that’s exactly what happened. And just like clockwork they started taking the appointments at noon and we were seen approximately 5 to 10 minutes later. Everything went very quickly and efficiently. Doctor Babar and his assistants were phenomenal! They even gave us some saline samples for the congestion and a bulb syringe to get the congestion out of his nose. Everybody was more than friendly and highly efficient. They were also a very knowledgeable staff. I would highly recommend Children’s Mercy Northland if you’re in Kansas City, Missouri, or near there and need urgent care. I cannot say enough good about this urgent care facility.

After having three kids over the past 8 years, I have been to quite a few urgent cares and have become a connoisseur of sorts. This urgent care is by far the best. It sets the bar. It is in a league of its own. Its… You get the point.
I got there when they opened at noon on Sunday and there were already 8 people in line. They moved us along with incredible efficiency. The staff was professional and I felt like I could trust their decision making.
Plus, they hired the best graffiti artist in town to design their kid-​friendly waiting room.

I hope I don’t have to use their services too often, but I was here recently with my grade-​schooler and I was compelled to write a quick review. This place was friendly, quick, clean and (obviously) very geared towards kids. The nurses, techs and the doctor couldn’t have been nicer. If there is ever another need, I will not hesitate to return!

Outside of the fact that it’s an amazing place to bring sick kids its got the coolest waiting room ever. KC graff artist Scribe was the creative mastermind behind the silly animal city. If your kids are anything like mine they won’t want to leave.

What a great place.
We were forced into a semi-​ER visit by the inner ear infection of my daughter last week (as we were visiting my mother from Austin, TX, and her doctor was unavailable).
We considered going to one of those drugstore clinics, but an afterthought phone call to Blue Cross Blue Shield of Texas led me to Children’s Mercy instead. And, I am so glad it did!
We got there at about 12:10 PM, which, unbeknownst to us, was ten minutes after it opened, so we were the first ones there. Score! The waiting room was clean and well set up for kiddos, with TVs and things to climb on and whatnot. However, we didn’t stay there long, as we were almost immediately whisked into the exam room, also with a flat-​screen TV. When the nice nurse said to my ten-​year-​old girl, «Would you like me to turn on iCarly for you?» I knew that they’d done this before, and done it well.
The pleasant Dr. Daniel Arnold saw us promptly and had us diagnosed, prescribed, insurance-​verified, and on our way, in — not kidding — thirty minutes, start to finish.
He recommended that we follow up with our pediatrician when we got back to Austin. While we might have blown that part off if she’d been totally better, she did get happen to sick again about a week after we got back, this time with an outer ear infection.
When we went to our pediatrician’s office, I started to tell her about the Children’s Mercy visit, and what my daughter had been prescribed. My pediatrician interrupted me and said «No need — they faxed everything to me last week!» She stated that that was really cool, and that she usually has trouble getting records from other doctors that are in this same town, let alone three states away!
Thanks, Children’s Mercy! You have my business any time we’ll be in KC in the future, if we have a sick kiddo to tend to!