Ditto

OBVIOUSLY, you don’t get much for your clothes they have to make a profit. But, if you’re cleaning out your closet you shouldn’t care about the amount you’re receiving.
For the best customer service you have to go in when the right ppl are working. Which, shouldn’t be the case. Came across the owner once: rude, short, and kind of abrasive. NOT, a people person. So, that’s where the employees get it from. But, maybe she was in a rush, and I was moving too slow for her.
Mostly high school kids and a college student or two that are not very enthusiastic just working for the summer for fun money. One guy was a talker maybe instead of gossiping they should try to clean out the racks of all the old merch. Also, needs more of a selection for us more curvy ladies (8,10,12!).
All in all, it’s a fancy thrift store. Nice and clean. In need to lower some of their prices but, just like a thrift store if you scrounge around you might find a gem.

Ditto is very proud of their prices and not paying a fair price for your gently used items. When I see Miss Me jeans (fairly worn at that) listed for $ 55-​$ 60 and they want to pay me $ 15 for a practically brand new pair, I know they are ripping people off and making a killing. I won’t be back…

It’s cheap and has some nicer, upper-​end brands.
I would just be careful when buying. Some of them (like ALL consignment stores) have stains and tears on them. Also, some of the Charlotte Russe, Forever 21 and American Eagle clothing is over priced ($ 25 new and $ 15 used, I think not).
I have never bought jeans at Ditto because they honestly do not have every size. Shirts, jackets, shoes and purses are all there and plenty of them.
Just be careful, make sure to look them over good and definitely try them on.

DONT SPEND YOUR MONEY HERE. I was in KC on business, stopped in and bought shoes, a shirt and jeans. When I got back to the hotel, I noticed the rivets on the back of the jeans were coming of the the shirt did not fit. Somewhere in the hotel, I lost the receipt but the tags were still in both items. When I returned the next day the manager would not return the items nor even give me store credit! She said she couldn’t look up the order from the day before even though the tags had bar codes on them and they have a computer system. I am quite confident the bar codes tie to the sale, as how else would you pay the owner of the clothes their commission? There was no customer service when I walked in and none when I returned the next day. Buyer beware and be prepared for lousy service! I shop at consignment shops all of the time in several states and none was as awful as this place!

Ditto has improved as far as customer service. Selection is still about the same for me though. I wear a size large, and for some reason, Ditto caters to just about everything except for people who happen to wear my size. It even has plus sizes, but I’m too small for plus size, and I’m too big for a medium or a small. O_​o Yes, that is the face I made the entire time I was in Ditto this time. I did find some nice stuff, and it seems like the prices are a little less pricey, but nothing I could purchase, unfortunately. My advice is to cater to everyone of every size a little more.

First of all, I’m glad Ditto exists. It’s nice to have the option. Like any clothing shopping, especially resale, you have to be in the right mood. I almost always find stuff, usually at a great price. They have a punch card too, which is a nice reward when you fill it up. Yes, they’re picky when buying, saying, «we don’t carry those brands» when I clearly see the same brands I’m selling all over the store. But, no big deal, I’ll just donate instead. The store could make a few improvements to the experience. First, better lighting. It’s far too dark to see the merchandise. Also, don’t cram the racks do full. I can understand why they’re picky about buying because they have far too much stuff on the racks.

Terrible customer service, employees don’t even acknowledge your presence. Really uncomfortable environment and bitchy staff.

Ditto to previous reviews… rude, rude rude. A bunch of 18 or so kids didn’t know what they were doing. Bought my old navy t-​shirts but not a DG handbag… waste of time… never again. Where is Plato’s?

The offered me NOTHING for some gorgeous coats I brought in. Name brand, cashmere, in-​style, hardly worn… I was offered laughable compensation. $ 13 for a 1 year old, $ 300 cashmere, calf length pea coat? It’s insulting. The staff, as others have mentioned, are terribly rude. I was shopping and selling, and was made to stand waiting at the «sell» counter for 30 minutes before they would look at my clothing. At that point, I decided against purchasing anything and left.

Bring in a $ 100+ pair of designer jeans and get $ 7. NOT a place to sell your clothes… staff has an attitude and not very friendly. They go thru your pile of clothes like your clothes are full of cooties…
Honestly, you are better off giving your items to a charity and taking the tax deduction. I have found a few things as a shopper when looking for a costume for an event. (Pleather mini from Forever 21 marked down for $ 8.) If you know your brands and can find a good sale at the original stores you are probably better off especially if you are fearful of used clothes cooties.

«ditto» others.
Purchasing:
Bad Service. Rude. Rude… did I mention Rude?
First off, I am an AVID shopper. I know my price points for most retailers, brands and SALES!
DITTO IS OVER PRICED FOR USED ITEMS!
Granted the «designer» rack may be reasonable, but to find Target, Charlotte Russe, and Forever 21 items priced at $ 15 – 20, Seriously!!! I have walked out of that store several times empty handed. Every time I figure, hey you *might* find a cool deal, and every time I leave I ask myself «why did I come in here?»
Selling:
Don’t waste your time.
Sure the website lists the «brands» they buy, so I took in a basket of NOTHING but name brands, and a pair of unused Target Rain boots. I walked out with my basket minus my Rain Boots and 3 items and with a whole $ 5! Yeah me!
I then drove down the Road to Platos… and sold half my basket and was not quite sure what to do with my newly found $ 37! … well I proceeded to purchase a Coach Wristlet for $ 15! Heck of a find!
Don’t waste your time with Ditto, drive down to Platos! Better prices, better service!

«Ditto» on the terrible service. Snarky & uppity. I tried giving this place a couple chances, but no. Selling your clothes there is humiliating, they look you up and down, and pretty much insult you the whole time. When they do buy something from you, it’s not even worth the gas money to get there. And if you’re just there buying clothes, they don’t ven give you the time of day, won’t even look at you, no smile, even if your spending $$ there!
I prefer to sell my clothes at Arizona Trading Co in Westport, they give you better money, friendly staff, it’s worth the extra drive.

I pretty much agree with each and every one of the previous reviews. Ditto has some great finds as far as designer jeans and handbags at great prices. However, they are also overpriced on many of their other items. An example — a purse by my favorite designer selling for the same price that I found it on sale at the retailer last year. Not a deal considering that Ditto’s is used. I feel like I could walk into any garage sale or thrift store in the Northland and pay about ¹⁄₁₀^th the price for a similar selection on most of the items they carry.
This would be an excellent place to go if you were looking for a specific pair of shoes, handbag or jeans. Other than that, I feel it’s a huge waste of time because their prices are just too high for what they are selling.

I have a mixed review.
Pros: The clothes are usually brand new or close to. Great selection for Plus size & maternity. Lots of sales. Have great jewelry selection.
Cons: They don’t give you hardly anything for your BRAND new or like new stuff. Even with tags. They claim stuff has to be bought within a year but I don’t see how they KNOW. My daughter brought in some adorable IN STYLE, name brand stuff that was completely turned away.
I’m really confused by their purchase policy: P

I have to admit that while I’m a pretty thrifty person, there are some luxury items that I love, namely designer jeans. Ditto is great because I can get my designer jeans «fix» at discount store prices. What’s not to love about that?!
The store is large, clean, and laid out really well. There’s a pretty large selection of items in every size, as well as plenty of accessories: shoes, bags, jewelry, etc. There are also maternity clothes, if that’s what you’re looking for. (I wasn’t, but figured it was worth a mention.)
In the span of 15 minutes I managed to find 4 pairs of jeans in my size to try on, in the specific brand (s) that I prefer. Not too shabby, especially since the normal retail prices of these jeans are well over the $ 100 mark, and I could’ve scored a pair in perfect condition for $ 30. (Except that they were too short! Curses!!) If there is something wrong with the clothing (aside from it being gently used), it’s noted on the tag, which helps to avoid any unwelcome surprises.
I haven’t sold any items at Ditto yet, but I do have a few things I could bring in — I figure that if they do want them, even getting a little bit of cash for things I no longer want isn’t a bad thing, so we’ll see how that goes. Like Nancy K. mentioned in her review, their website clearly lets you know what type of items they want, so that’s helpful to check out prior to bringing your clothing in.
Unfortunately for my husband (and fortunately for my wallet), the section of men’s clothing is much smaller than the women’s section, so he was bored fairly quickly, which is why I didn’t end up spending more time browsing… and didn’t end up buying any jeans this time around. Now that I know exactly what Ditto has on offer, though, I’ll definitely be back in.

You have to know what to expect when you go in to a place like Ditto. I’ve been going for over a year and ALWAYS find something to buy! The service has never been great, I always make sure I am dressed nice when I go to that store to sell clothes because I’ve taken a psychology class and would like to get the most money for my clothes.
The website CLEARLY tells you what they are looking for. I know taste in clothing is a super personal thing but I’ve seen adults in this store yell and leave in a huff.
Also, make sure you are selling seasonal appropriate things here. They don’t have a lot of room so they can’t keep a summer inventory in December.
The thing I most appreciate about Ditto is it has ALL sizes. It is one of the few stores like this that actually carry quite a bit of plus size clothing. They are consistent with buying/​selling quality clothes and accessories. Oh and dudes can find things here too.

Designer clothes, low prices, AND a location two minutes from my house? When this store opened a few years ago, I thought I was in heaven. Until I actually GOT to Ditto.
The store is clean and attractive, with clearly marked sections that are easy to navigate. Everything’s hung up neatly, and there’s a fair selection of clothes which are actually at great prices. The service, however, leaves much to be desired.
I was lucky if the lady acknowledged me before I pulled out my wallet at the cash register to buy something. Selling clothes is even more irritating. As I brought my bag of clothes in, the lady looked me up and down, told me to come back later as she was busy, and went back to leisurely looking through another bag of clothes for 30 minutes. Later, she told me that Ditto only takes «designer» items (though she only took the Abercrombie and American Eagle items, and no actual designer brands) and only gave me $ 8 back for 5 items. Fantastic.
There are plenty of other places to do my shopping. Goodbye Ditto!