Four Points by Sheraton Kansas City Airport

Service is friendly, rooms are clean, and water pressure is weaker than a husband carrying his wife’s purse.
The elevator is so slow, it’s a great motivator to use the stairs.

Rachel rocks! Situation: My flight canceled, stuck by the airport overnight in a terrible adjacent hotel to this one (ahem, Plaza) ventured over to Four Points just minutes before the bar closed. Rachel hooked me up with the strongest Jack and Coke (so needed) and let me vent and bend her ear for a minute. (even more needed). You guys have my business here on out.

Our stay was planned because of an early flight from KCI. The good part was the shuttle from car rental to the hotel and from the hotel to the airport. The room and bed were average. The biggest problem was noise. The walls, doors and windows weren’t like paper, they were like amplifiers. The room was clean but the halls and other areas were very earn.
Oh, get this, no soap in the shower and it was the dispenser style soap. Unforgivable.
I’ll give it a three based on convenience and price but the place is more like a three points not a Four Points.

Stayed here to boost my SPG stays a night before a conference, it was cheap, I got what I paid for. The location was good for me as I landed late and didn’t want to drive into the city. The room was small, smelled weird, the bathroom was small and dated. Everything else was ok I suppose, but I would probably try to stay elsewhere next time I’m in town.

Decent hotel for our one night stay to get to the airport. The room was decent sized and the tub was big. In the shower there were dispensers for shampoo conditioner and soap, however it wasnt unisex. It seemed to have a more masculine smell. A note though is to bring your own food. We went to breakfast at the attached eatery and paid 14 dollars for what should have been free continental breakfast. It was sausage bacon eggs fruit etc. If you wanted a waffle or omelet a staff would have to make it for you. I would have settled for something in the airport instead of paying 30 dollars for breakfast for 2. However the stay itself was plesant. It was quiet and close to the airport.

I stayed here for one night on a business trip a few weeks ago. I honestly would never stay here again and would not recommend this hotel to anyone. I checked in late at night, maybe around 10:30 or 11 pm, and the front desk staff seemed like they would rather be doing anything else than be working there. The one thing I really ask of any hotel is that I am provided with a clean, comfortable room to sleep in. This hotel did not deliver. It was visually clean, but there was an AWFUL moldy smell in the room. It was in the air and in the sheets and blankets. No matter how hard I tried, I could not get past the smell and did not sleep a wink that night. Needless to say, I was exhausted in the morning. There was also only one usable/​reachable outlet in the room that I could find. Luckily I had brought an extra long charger cable for my phone, otherwise I would not have been able to keep my phone on the nightstand as I like to do. There are probably better hotel options if you are looking to stay in KC.

Burger was extreamly undercooked, and pieces of the paper it was packaged in were found in the burger. The fire alarm went off durning the meal and rang for a solid 15 minutes. There was no fire. The next morning there was only muffins and coffee plus a little fruit. The room they gave us for our presentation had crumbs all over the floor, and the projector only had VGA input and the staff took 10 minutes to find a usb cord. Overall a terrible experience. I litteraly created this account just to let everyone know how bad this place was.

Basic. The rooms are average. The gym is full size. The location is ideal, if you’re a weary traveler.
My recommendation is to buy food at the airport before you set up camp at the hotel.

House keepers started knocking on everyone’s door to clean the room at 7:15. The quality of the breakfast was poor and the server was so untrained that she could’t figure out how to run my credit card payment. Overall, the property is stale and in need of updating.

Terrible hotel. Treated customers like outsiders. Catered only to airline employees.. managers not people friendly. Never recommend. You couldn’t pay me to stay here. Not family friendly, not for children. So much more that KC has to offer!

Very comfortable bed, NFC key Card, attached bar/​grill. Hotel Shuttle available. Gas station to fill up before dropping off rental less than a mile. Great stay!

Very nice hotel. Close to interstate and airport. Pool is outdoors and right off the bar. Room are spacious and clean. Price is rather high for the quality in my opinion however. Over all very nice place

Place is a dump. Food, is terrible after the extremely inefficient staff delivers the meal. Hotel is in extreme need of renovation. Mold is all you can smell and breath. Ironed my clothes on a towel because the ironing board cloth was stained. I will never stay at another Four Points…

A nice room for the night if you have a layover from a flight. Not a great place if you’re looking to stay within the Kansas City area and not have to drive far. The room service/​maid service was pretty loud in the morning and you could hear them through the hall and doors, so if you plan on sleeping in, this may not be the best location. aside that, great rooms, comfy bed and an above average size tv. They even have a small convenience store in the lobby.

Clean rooms, convenient location, everything you’d expect from an airport hotel.

Nice, basic hotel close-​enough to the airport, with a reliable shuttle service.
Boulevard Grill is okay for a drink, but don’t waste your time with the food there.

I got a pretty sweet priceline deal for this hotel after searching over a lot of KC area hotels and reading reviews. I came into town for a concert downtown and even though the distance was more from the downtown area than I would have liked it to be, I could not beat the good deal I got for this hotel. I was here at Four Points for only 1 night.
I checked in very late and yes, the parking lot is completely full if you come late. Pretty fast check in and friendly front desk. Free WiFi works great!
The room itself was nice and clean and was a sight for my sore and tired eyes!
I got a room on the 1^st floor which is close to the lobby and can be noisy a lot of the time. The room is a mix of very old décor with new stuff. The large LG tv is nice. The bed is so soft and nice and comfy! It’s a pretty basic hotel for the most part, not fancy but it was totally great for what I needed. if you are needing a hotel by the Airport. I’d suggest it to others.
No complaints. I also don’t understand any bad reviews of this place. It’s totally good.
Personally I just needed a hotel closer to downtown I will try to find one next time.

Not sure why people didn’t like this hotel. Excellent rooms with the most comfortable bed I’ve had in a long time. High thread count bedding, super comfy bed that’s firm with pillow top. Bathroom immaculate and updated. Great soda bed for the kids.
Don’t listen to the haters. It was great for us!

While this hotel isn’t the fanciest one you’ll find, it does the job well and the staff are always, always friendly and helpful.
The room is always clean and the bathrooms have been recently redone. They are nice and bright, as well. The beds are very comfortable and there are plenty of pillows! Outlets are a bit scarce, but that seems to be the case in most hotels.
The restaurant in the hotel is a must in this neck of the woods, where there isn’t much around for 10 – 15 minutes of driving. Breakfast is nice and plentiful and even though there is a buffet, they’ll cook you eggs or an omelet to order. The bar is also great in the evenings and we always stop in and have a drink before going to our room.
We haven’t had a bad experience yet and this will continue to be our go-​to hotel for KC trips.

I am increasingly disappointed with Starwood properties. They are all so inconsistent. This hotel isn’t BAD, but I think it is really a stretch to call this a 3 star hotel. I stayed at a Courtyard by Marriott last night and it really put this Four Points to shame.
The positive: Staff was very pleasant. Free bottled water in the room and free wi-​fi.
The negative: Room was very dated. Old style TV, tacky decore, holes in the walls that were patched, and cheap bedding.
I will say that it wasn’t so bad that I regretted staying there, but it wasn’t up to standard. I think starwood needs to closely examine a lot of their lower end brands and step it up before the do damage to their reputation. I honestly was all about starwood properties, but after numerous experiences with the lower end of the brands establishments I think I may stop staying at their non «W» or «Westin» locations. For a true 3 star stay at the Courtyard by Marriott.