Glorioso Tree Service

On November 7^th we had Tom Bailey and his crew out to remove a couple of limbs from a tree at the rear of my property that was damaged by a storm.
On the day he was out to do the job and prior to the work being completed, he approached my wife for payment and asked that she sign the work order showing the work had been completed. Mr. Bailey indicated he needed to leave for another job but his crew would stay and finish. My wife signed and paid but the job never was completed. Shortly after Mr. Bailey left, so did his crew, leaving a large limb on the ground at my rear fence.
I have spoken with Mr. Bailey probably five or six times since about finishing the job. When I first called (the day after the crew was there) he seemed surprised that the job was not done and committed to coming back to finish the work. Based on this commitment, I did not stop payment on my $ 225 check, which I should have done. I have spoken with Mr. Bailey on a number of occasions since, asking when he will be back out to cut up and haul off the limb. I get responses from, the next time we’re in the area to our truck is out of commission to the weather has been too bad. That excuse I understand, but not the others.
I’ll now need to hire another company to come finish the job. I am truly disappointed in the quality of their work and the company’s lack of interest in wanting to finish the job. I cannot recommend this company and you should use another company that I’m sure will do a complete job and be more customer friendly.
A.B.

So I’ve been waiting for Geri Glorioso to call me for a few days now. It seems her company removed a tree, trimmed branches and did additional work on our property WITHOUT OUR KNOWLEDGE OR PERMISSION.
It seems they dealt with our renters to get this work done and have not taken any responsibility pertaining to the situation.
Of course we’ll be dealing with our renters concerning this, but as a business that does services on residential properties don’t they have a certain due diligence as a company?
I DO NOT recommend this company!