Mike’s Service Center

Let’s start this review on what is easy to explain. Don is a rude crotchety man. I had $ 700 of work done to fix an abs light that came on. True, before he did the work, he said that both rear bearings might be bad, but the problem was coded to one side. So, with that costing at $ 700, I said let’s do that. Now, of course the light comes on again. So I take it back to see if they can see what is causing it. Don starts taking a real defensive posture, and he wants to charge me for a whole new job. He already assumed it was the other side, instead of troubleshooting the work I paid to have done, I asked why they didn’t just identify the exact problem without speculation. Don got completely irate, tossing my keys at me, using profanity. He told me take my business elsewhere. With someone like Don working there, of course I will take my business elsewhere. Buyer beware at Mike’s,

Had a set of used tires I purchased and needed mounted and balanced. I called all over town and it seems very few companies will do the work since I didn’t buy the tires from them, and especially since they were not new tires! I called Mikes and they said no problem come on out. I made an appt. for the next morning. Came in and spoke with Rob. He took the info and special requests about tire placement and swap of a rim. They did it all and even told me that one rim was not perfect and would be best on the back since it’s a front wheel drive car. We’ll they knocked it out and was done in 45 minutes even though they were very busy. I even asked about my brakes getting done since I figured they must be getting close. Rob told me he looked them over and they looked good and should easily last me another year or more. WOW a repair center not trying to take more money! They will definitely see me again!!!
Thanks for the GREAT Service Guys!

I took my car in to have the waterpump and drive belt replaced. They completed the repairs before the promised time and at the price they quoted. The parts and labor were a fair price and the work looks to be done very well. I will use them in the future and would recommend them to others.

My GF ran over a piece of metal, and she was worried her tire would start to deflate. It was late and the only place open, unfortunately, was NTB. She got there and asked to have the tire repaired. After waiting for more than an hour, and ten minutes before they close, they tell her the tire cannot be repaired and she needs to buy a new. They continued to tell her that repairing the tire or putting on the spare tire was a ‘safety issue’ and refused to do either one. She declined, had them put the damaged tire back on the car, and came home. The next day, AAA put on the spare, and recommended we go to Mike’s Service Center. They were booked solid that day, but immediately took care of us. Only 30 minutes later, and only $ 10 spent, we had a repaired tire. And funny, no mention of any safety issues. Sucks that we had to deal with NTB, but awesome that we stumbled on a new place to take our cars.

We took our «problem child» pick-​up, which a relative had parked for 3 years without starting, to Mike’s. A previous garage had installed a new fuel pump but in 5 weeks had been unable to sort matters out. Jay Wolfe Toyota charged 2 or 3 hours labor to diagnose it, but in the end washed their hands of it and advised us to send it to the salvage yard. Mike’s Service Center, in the Picture Hills shopping center off I-​29 and 64^th street, emptied, re-​filled, then re-​installed the gas tank which Jay Wolfe had left in the truck bed, then installed new fuel lines and filter. Shazam! Back on the road! Wayne, our service advisor at Mike’s kept us updated and informed every step of the way. Not expensive either! My wife had taken her car to Mike’s for a radiator a few years ago and at that time they did a bang-​up job for very little cash. We would go back without hesitation.