Terrasi Living & Scandia Home

This is a beautiful store with great things inside of it, but it also houses some of the worst customer service I have ever encountered in not one, but three different visits. Not having the ability or the desire to spend over two hundred (or much much more) dollars a pillow seems to make the sales staff here at Scandia Down not have the ability or the desire to offer friendly, effective customer server! Megan, an assistant sales manager, takes the cake for having the most arrogant, least appreciative and rude attitude I have come across since moving to KC! Maybe $ 75 per pillow isn’t a lot of money to spend for a lot of people, but it is for me. I’m happy to do so if that equals quality, which I believe it does for the product but it sure the hell doesn’t for the customer service. I will happily give the big corporate giant Target my money next time over what I received here at Scandia Down. I was hoping and expecting so much more from this place, if only the service would match the product quality. Three strikes and you’re out, never again Scandia Down and I will happily spread the word about this business to anyone willing to listen.

Came here to buy wedding gifts in fall of 2012. I found the array of scented hand and laundry soaps to be impressive given the size of the store. However, the exquisite quality of the down product is also reflected in atmospheric prices that exclude most casual shoppers. Buyer beware the $ 300 pillow indeed!

The items at Scandia Down are very posh and over-​priced. They have a delightful array of soaps, hand towels, throw pillows and decorative, scented candles, but this is certainly not a place that inspires adjectives like «exciting.» There are many objects that are quite lovely, but much of the bedding and decorative linens border on «dowdy» with floral patterns that are anything but youthful.
My greatest praise for Scandia Down is for the bed frame that I purchased here. It sits holds the box springs a full 18-​inches above the floor, making it possible for a grown man to climb under the bed if necessary. (Anyone who has ever tried to take a reluctant housecat to the vet knows how wonderful this feature might be!) Scandia Down has models of some of the charming metal bedframes on the floor, and a thick catalog from which a bed can be ordered in a variety of styles, sizes and finishes.

My friend and I call this place old lady-​chic. They’re bedding often has exaggerated floral patterns that go beyond dated into this sort of fashionable realm… we both really like it and can recognize its odd appeal from spending too much time at our grandmother’s houses, I’m sure.
I like walking through the Plaza location, it’s airy and interesting (although if you aren’t a 50 year-​old yuppie, don’t hold your breath to be greeted at the door.) The prices go above and beyond what I’ll be able to afford in bedding for the next 20 years, but a girl can dream can’t she?
I fell in love with this dreamy classic, romantic-​looking cradle with a golden silk canopy draped around the four posts — for a regal baby with wealthy parents. The price tag is like $ 2,000, but it would look magnificent in a well-​planned nursery, a mother’s dream crib.
Last time I was inside, I was all too coolly ignored… so bad in fact, I wondered why they spent so much effort ignoring some people and not others! And when I walked to the back of the store, I guess I caught their eye because one woman was sent to «check» on me… basically, to see if I was stealing. Oh yes! What I would have loved to take from the towel department (sarcasm)!
Beyond this, Scandia Down is a place to escape in. It has beautifully detailed home pieces and a woman who enjoys decorating with an either exotic or old-​fashioned flair (they somehow cover both tastes quite well) — would be happy to look around one day while window shopping on the Plaza.