The Hudson Med Spas

In my personal opinion:
The receptionist is one of the most rude people I have ever had to encounter. I feel misled about many things including the results I should see. I feel the way the business closed down was cowardly. I would love to give the former owners cell to anyone who sends me a pm. I think many people feel cheated including myself.

I purchased a Groupon several months ago and have gone to 3 of my 6 appointments and was just informed by a friend who lives in the area that they «packed up and moved out of their building in the middle of the night last week»!! No one is answering their phone and their website is gone! WHAT A SCAM!

I too purchased the Groupon for laser hair removal and received excellent service the first time i was there. I think everyone gets a little nervous when they have something like this done, but the ladies at Hudson Med Spas made me and my friend feel at ease.
They also had us ice the areas we were having treated before hand. This made it almost painless and was quite different from experiences I’ve had in the past.
Even if you don’t have a Groupon, they are very reasonably priced and I’m actually looking forward to going to my next appointment!

if you want to send your stubborn chin hairs running for the hills, check this place out. i first came here with a groupon for laser hair reduction and have since taken advantage of some of their other special offers. the receptionist is friendly and super helpful in scheduling sessions, and she usually offers me a bottle of water while i’m waiting. i’ve never had to wait longer than 5 – 10 minutes before an appointment — while they are super busy, they are also super timely. i appreciate that!
i have been with several of the laser aestheticians, some of whom are RNs, and they are all friendly. i had a so-​so experience with one of them, and the owner of hudson offered to work with me herself to make up for my experience. bonus!
some things to keep in mind — laser hair reduction is just that: REDUCTION. not complete removal. i’ve done several areas (ahem) and have been really happy with the results. as they’ll tell you themselves, laser treatments are most effective with dark hair and fair skin. if you like your skin, you should NOT be tan or tanning while undergoing laser treatments. also, it hurts. depending on whether you’re super tolerant to pain or super sensitive, it might hurt just a little in the moment or a lot for several hours. just keeping it real!
the results are SO worthwhile, though. smooth!
you definitely want to schedule your sessions WELL in advance — at least a month or two. they book up really fast. they’re THAT good.

Before you buy a «deal of the day» package, research the type of laser that the spa has. If it is IPL, don’t do it. Hudson uses better equipment (cutera coolglide) and you are much more likely to see results. I had my bikini area done at another facility that used IPL — didn’t notice one bit of improvement after 6 treatments. Decided to try again with Hudson and after only 2 treatments I saw a HUGE difference. After all 6 treatments I was completely satisfied and it has now been 3 months and I have not had regrowth. I am a happy, hair-​free lady!

I bought the Groupon in the winter of 2010 and completed 6 treatments for hair removal. They were originally located off the Plaza and then moved in the spring of 2011 to Brookside. Upon setting up my initial visits at the Plaza location their phones were overloaded with Groupon calls. The older front desk receptionist was cranky and not nice at all. Even when I came in for my appointments she was not polite face to face and would get in «heated» conversations with other employees. The actual technician that I delt with was a wonderful lovely person and I would go back to Hudson just for her (dang it if I can’t remember her name — younger tiny sweet talkative woman). About the new location: the parking is awful! Just not enough spaces. The rooms are smaller and seem less private than before BUT it’s a very clean spa which makes all the difference in the world. About the hair removal: I have less to no hair in some areas but it didn’t change other areas where it is thicker. Maybe it’s just me/​genes/​etc but I was disappointed with the results. Overall: reception and appointment making was a painful experience, technician was great, location is sub-​par, very clean spa.

I thought I would write a quick review, since I see that Hudson is offering a Groupon again today. I was initially introduced to Hudson last fall, when they ran a prior Groupon offer. I snagged it up, as it appeared to be a great deal!
Scheduling my first appointment was a cluster. I called several times, left messages, and finally got through to a not-​so-​friendly receptionist. I understand that they were bombarded, but come on, isn’t part of being a receptionist being friendly, helping someone feel well received??? Well, that’s not how I felt. Anyway, due to all of the new Groupon clients, I had to wait several weeks before I could schedule my first appointment. No problem, I wasn’t in a hurry. The receptionist also told me she would call in a script for a skin numbing cream, but when I went to my Walgreens, there was no script.
At my first appointment, I asked the nurse practitioner if the laser (or Tazer, as I would later refer to it) would work on the area I wanted treated. I was concerned because I read that the treatment works best for coarse, dark hair. Though the hair I wanted removed (upper lip and chin) was annoying to me, it’s really not that dark or noticeable to others (as my friends tell me anyway). Regardless, I did ask and she assured me that it would work. Cool.
Well, it didn’t work. After my treatments were complete I saw no difference. Wait, that’s not true. I actually felt like the hair was coarser and thicker, as a result of shaving between treatments. Some of the folks working there were super nice, some were pretty rude, but the environment was always clean. I guess that’s a plus. Oh, and the tazer treatments hurt pretty bad, too. You know how it feels when you have a filling and you bite into aluminum foil? That’s how it felt when my jaw line was being tazed. Ouch.
Apparently the treatments work for some, but it absolutely did not work for me. I guess a Groupon would be a good choice for those wanting to try, because they have great customer service, as opposed to that of Hudson’s, and they issued a full refund without question.

Just an update to my first review… After my last visit to The Hudson I will not be returning and am saddened that their service has gone downhill so quickly. My first and second visits for Botox were with Maggie and she was kind, professional and did an excellent job with lasting results. My third visit was with Lisa (???) and she was super hyper, rambled and not really professional for such a low-​key place. Unlike my first 2 visits, Lisa really pushed me to get more botox than I wanted as my only concern was the «11» in between my eyebrows but she said the minimum she would do would be 30 units (I usually get 18 – 20) and I agreed since I figured she knew what she was talking about. As I was leaving she did tell me I could return in a few weeks if I needed a touch-​up; I thought that was nice and but didn’t think I would need it. Well, a month went by and it was as if I never had the injections so when I called to get a touch-​up I got in a week later and very specifically stated that it was my lunch HOUR (not hourS) and was told I would be in and out in 20 minutes. When I got there at 11:30 (as scheduled) I was told to have a seat and that she was running a little late, at 11:45 she came bouncing in and gave me a bag of ice to numb my forehead and said she would be right back and after 30 minutes I asked the receptionist how much longer it would be and she completely ignored me, 15 minutes after that (my lunch hour is now over) Lisa came down and said she was ready for me and took me to the laser hair removal room, when I told her I was there for a botox re-​do she snottily said, «You should have said something before now!» Uhhh… You gave me a bag of ice to numb my forehead and I did say something to your non-​responsive receptionist AND the owner saw me sitting there the entire time and didn’t think to ask someone why I was still waiting! The second round of injections worked fine but it was a little concerning having that much botox injected in such a short period of time. I believe their price has lowered to $ 10/​unit but even that won’t lure me back to that place. I wish every female operated business great success but if they continue to operate by being late, obnoxious, rude and clueless, they won’t last long!

I also purchased the groupon for laser hair removal. I have really enjoyed the staff who are friendly and knowledgeable. My daughter has just started treatments herself. It’s a beautiful building in Brookside and I feel like a VIP when I am there.

I also bought the laser hair removal Groupon for this spa, and I’m glad I did. First of all, what a bargain! I was worried that it wouldn’t be effective for me and that I’d have to spend a fortune on treatments after the 6 in the Groupon, but that was not the case! Secondly, the facilities are nice, warm, clean, and comfortable. The staff is friendly and efficient. I never had a problem with booking appointments or getting great service. And I’m happy to say that after all 6 treatments, I’ve had awesome results, and I will not be needing to go back for further treatments! Highly recommend it, give them a try!

I also purchased the groupon for laser hair removal. So far I have done 2 sessions. I did my first session while they were located on the plaza, and my second session was at their new location in Brookside. Both seemed very clean and comfortable. The staff was extremely friendly and nice, and seem to be recovering from the craziness that was the influx of groupon customers. I’m glad I waited almost 5 months to redeem my groupon. I think if I would have tried to use it earlier, I would have had a completely different experience.
Overall I would recommend their laser services. From the two treatments I’ve done on my bikini, I can tell a dramatic difference in the amount of regrowth. I’m excited to see the results from the complete 6 session package.

I was introduced via Groupon to the Spa and, although I have only been twice, I have had good experiences both times. It is true that they are very busy, which is due, the receptionist told me, to the laser hair removal Groupon that created much more traffic into the spa than expected. They worked with me to schedule all my sessions (six in all) and although I have only had two treatments, have seen noticeable results. The décor is nice and soothing and the laser-​wielding ladies of the Spa have made the experience very bearable, which is saying a lot since it is lasers on delicate skin. Oh, what price beauty, but I digress… I have recommended the Spa to friends due to their skill and the pricing.

Don’t waste your time and money on this place. I purchased a Groupon for six laser hair removal sessions for $ 125. It sounded like a great deal, BUT…
1) When I called to book my initial appointment, I got a message saying that their voicemail was full. I tried calling them every day for a week, but kept getting the same message. I ended up driving over there twice to make an appointment in person. The first time I drove over there, they were closed even though it was during normal business hours.
2) Once I was finally able to make an appointment, I was told they would call in a prescription for Lidocaine to my pharmacist and that I could pick it up in the next 24 hours. I should not have been surprised when my pharmacist had no prescription called in for me.
3) The six sessions DID NOT WORK. After my final session I was told that I could purchase additional sessions if I wanted to. Excuse me? After very little change with six sessions, why would I spend even more money for zero results? It’s not like I’m a freak of nature with crazy hairy armpits that require some serious blasting — a friend of mine who purchased the same package saw very little change as well.
The reviewer above is my sister and I’m glad she received good service and liked the results of her treatment, but this place did nothing for me. I will never go back.