Venus Automotive Body Shop

Used them three times now. They do great work and have always been extremely helpful.

Great body shop. Owner even though they were slammed came and evaluated my car within minutes. Definitely will go back for all my auto body work!

Great service. I came to KC from Minneapolis by myself and had some issues with a coolant leak and AC not working when I got there. They let me bring my car in as soon as they opened early Saturday morning to diagnose what was going on so I could drive home safely with peace of mind. The mechanic was nice and knowledgable, and most importantly he didn’t try to take advantage of me being a woman from out of town who knows nothing about cars. I have had bad experiences with mechanics trying to get over on me so it’s always a breath of fresh air to find an honest mechanic.

This place rocks! Randomly visited them as my car broke down on the neighborhood. They got me right in, quick diagnosis, quick fix, and amazingly low price. I will definitely be back!

I went to get my brakes worked on and these guys are very genuine. They don’t try and sell you things you don’t need. And they won’t over charge you!

I am so happy I found Venus Automotive. My car really bit the dust in the river market a few months ago. They towed my car for free, let it sit in their lot for free, and helped me find someone to buy it for scrap metal since it was un-​fixable (my fault). John, the owner could not have been more friendly, and trustworthy. Their prices are fair and reasonable. I was here about 6 months ago, and have not forgotten the great service and friendly staff at Venus. John really went out of his way to help me and has gained a life long customer in return.

John and his team are the best! Everyone is super nice, the prices are reasonable (even if you’re a girl!) and the customer service is above and beyond. I can’t say enough good things about Venus!

Where do I even begin.
The Good: The work/​paint quality they did on my car was great. Outside of the work they did, I had a pretty horrid experience.
I walked in and spoke with John who is a great guy and was given a price quote and a time-​frame in which it would be completed (one week).
Low and behold, a week passes and I’m told that the «car was done, but the painter wasn’t happy with the work» so it was going to be redone. That’s great and all except that I brought them a bumper that very same day to get a quote for paint. My car was in the corner of the shop still primered and nowhere near being done.
I have to go abroad for work for a week. When I come back a second week has passed and the car is still not done. It’s not until the third week and me calling adamantly that I’m told the car is ready for pick up.
Here’s where it really gets bad:
Here’s the problem, I go to pick up the car and in the front quarter panel where they supposedly repaired was a new dent that was not there. When I asked them to fix it, they told me that was already there. When I responded, I know my car like the back of my hand and it was definitely not there before, I received the response: well the rest of your car isn’t perfect (the front bumper which I had asked about getting fixed prior), so why does it matter? Not the kind of response you would expect to receive from a professional body shop.
To add insult to the injury, when they finally did rectify the issue and complete the car (almost 4 weeks, again was quoted 1 week), the car was an absolute mess. It was dirty mess on the inside with dirt lining the inside of the car. On top of that, they got some of their pre-​paint compound on my headlight and all over the weather stripping of the car. At this point, I just wanted my car and wanted to get the hell out of there. I took it and it was a PITA to get that crud off.
Would not do business with again
TL;DR Version:
Body Work is good. Terrible customer service, car was there much longer than originally quoted. Car returned with compound splattered all over and dirty interior.

Auto service is such a pain. Venus made it about as painless as it can get. A lady seriously crunched my Cadillac CTS. The guys at Venus did a great job. It looks great. After we all thought it was done, I heard some faint noise from the front suspension, so I took it back. Amazing. John had his guy take it out for a drive. I wish I could remember his name. Good job. No runaround, no «I’m sure you are just an idiot who doesn’t know anything». Came back, said something was wrong. They checked it out, and had got a bad new wheel bearing (which could happen anytime, that’s why new parts are guaranteed). Had it fixed in no time. Bottom line: good and very friendly service, NO runaround and games. Try them. I doubt you will find better.
The post from Kristin L on Firestone is interesting. My mother had the exact same experience with them some years ago. Needed brake pads. Told her she needed an entire new system, including master cylinder and all new hard lines. Ridiculous. Do not trust them.

The people at Venus Auto Body Shop are so professional and efficient. I’ve taken my car here several times and they work hard to ensure you get a fair price. The location is sketch, but as long as you go during the day, it’s just fine. Choose Venus!

I came back from Holiday vacation and my car would not start. I took it to Venus Automotive Shop and Mr. Mika personally looked at it. They ran a few «tests» and determined the cause. It was a weak battery and he told me that I just needed to take to where I bought the battery and get a new one. He did not charge me ONE PENNEY. I offered to pay and his response was «be safe driving and Happy New Year.» I was amazed. I did not know there were still caring people in business in the world today. I 100% recommend this shop for all auto repairs.

SO WONDERFUL! If you need an autobody shop, this is your place. John, the man who owns it, is incredibly nice and genuinely wants to help you with your car issue. and will do it for a very reasonable price. Plus, they are open on Saturdays… which is most definitely the cherry on top considering there are seriously no other autobody shops in the area that are open on Saturdays. I have literally been looking and looking for a nice, reasonable autobody shop for the last two years and I am so fortunate to have found Venus. Also, the shop is right off of 71 and Independence. The area is really not as bad/​dangerous as you might think (I actually work at a nearby elementary school) and the workers there make sure you know that your car will be safe and cared for.

This review is specifically for the wheel repair services offered by «Doctor Wheel», although I have a feeling it would apply across the board. These are just super nice folks all around, and the price is definitely right. John had my wheel fixed up the next day for a price that was a lot less than buying a replacement would have been. I couldn’t have been happier with the result, with the minor exception that I still haven’t been able to remove the damn tape he used to tape my name to the spoke. I’ll live with it, though!
I hope I don’t have occasion to avail myself of Venus’s services again soon, but if I do, at least I already know where I’m going.

I had gone to firestone to get my lifetime alignment where they’d told me that I had over $ 900 worth of work that needed to be done on my brakes. I brought my car back to Venus Auto and they were able do what really needed to be done for my car for just over $ 200. They kept me updated by phone, and I was very appreciative. They don’t mark up their supply prices like some other places.

I love this place and would never take my car anywhere else. HONEST, trustworthy and they do excellent body and mechanical work. I even bought a car from John. It’s a one stop car place.

The most honest car guy I know. He is fair, honest and I would trust him implicity because I know that he (Mr. John Micah) is a man of integrity and will give you the best deal that you can get ANYWHERE.

They’ve loyally served the metro area for 33 years, and it’s the only place I’d take my car to for any problem large or small. The business is family-​owned, reliable and HONEST. Interesting neighborhood, but it’s totally safe and quite interesting. AVOID THE BIG AUTO CHAINS.