Pier 1 Imports

Pier 1 Imports is a store specializing in home decorations. This store is located in the Kapolei Commons vicinity. In fact it took over the store space of Price Busters.
The day I stepped foot into this store was back in December 2015. I took notice of all the merchandises that was up for sale. There were tons of items that caught my eye. From the furnitute, bean bag chairs, paintings, statues, dishware, and the list goes on.
The merchandises can be purchased as gifts for house warming party or even to add to the knick knacks collection. I seen some items I would purchase in the near future to give as gifts for my mom.
If I ever do invest in an apartment in the future then I would know on where to get some beautiful looking home decorations. Items for the living room, the kitchen, the bathroom, and even the bedroom. So many choices of merchandises to choose from.
²⁸⁄₂₀₀

Ill try to keep it short. Went there a few weeks ago and saw a painting on display. They didn’t have it in stock, so asked to buy the display. The first girl that was helping was very nice and she went to her supervisor to check how to get it down. The supervisor did not make eye contact with me and then when the girl came back, she said «we cant take down the display because we just put it up». Then she whispered, «im pretty sure that’s not true because ive seen it up for a while.» Naturally I was a little disappointed, so I emailed customer service to check if that is in fact a policy. Two emails later, still no response.

The only reason why I came to this particular store is because they were the only store on the island that had the chairs that I wanted in stock. They had 1 of the chairs on the floor and I’m pretty sure this one had been sat on, dragged and been scorched by the sun as it was sitting by the window. The nice young lady who was helping me said that they have other chairs somewhere in the back so I asked if I could have those instead of the display; she gladly said «yes». I heard her relay it to the unhappy employee so I thought for sure I wasn’t going to get the display. Unfortunately, her shift was over before I received my purchases. She was replaced by this unhappy woman. Who was too lazy to find or get one of the chairs that I wanted from the back so She gave me the the one on display — I paid full price for this item … :(i tried to tell her but she gave me the blank look :(I also had to carry these furnitures out to my car! If you do not like dealing with people or too lazy to find items in your store! don’t work in retail!!! Period. so for that reason! I will never EVER go back to this store again. I will drive to Kailua, pearl highlands or alamoana for good service. I seriously regret spending money at this store.

I went here with my mom a few weeks ago and loved it inside. Everything was so well organized and the staff were very friendly. All the items are so pretty.

If you want a job this not a good place to work, they offer you part time hour s and hav you on call, give you one day aweek work hours if your lucky, now how is that, instead of calling you if needed they want you to call them and they want you to shove credit card offers down people s neck and penalties for you if you do not open them how r you supposed to hav a job and only get 1 to 2days aweek unfair job ethics some of the managers are rude

the customer service was great. the selection was a too much and the isles were too small. but the items there were so unique.

I’ve come into this Pier 1 a few times on the weekends, for those times Customer Service deserves 5 stars– always greeted, asked if I needed help and one time the sales girl really bent over backwards to help me. Just left the store (Tues), 2 sales people saw me, didn’t acknowledge me at all. I kept walking around & around looking for something in particular for 10 mins (I didn’t find) and decided since no one came up to me, I would ask for help. I tired to make eye contact with one of the sales girls & started to say «excuse me» and she just sailed right by me… rude !!! Walked out the front door & so did some other people who received no help. If your busy with a customer, at least tell the other customers «I’ll be with you in a min».

I love Pier 1 and all the little knick knacks they sell. Yes, they are a bit expensive but if you time it right, you can get stuff on clearance. I had 2 things in my hands and a sales associate asked if I needed a basket. They are very nice and helpful. The set up here is lovely as well. There is always parking.

I like Pier 1 Imports… no, I actually LOVE Pier 1 Imports! This location is much smaller than the other locations but I’m okay with that.
Parking is a breeze here (in comparison the other locations — town, Pearl City and Kailua). I actually prefer it here since I never, EVER have trouble finding a spot right in front of the store.
I liken the feel and flow of the store as and endless maze of wonderment! No dead end spots and always inspired by the accessories and furniture. Things are pricey here and I always leave here wondering what kind of hacks I can find online to mimic what I’ve seen. I do know this though, whatever you buy it will last for a very long time. They do sell quality pieces and whether or not they remain timeless, they are still quality pieces.
As a note, Pier 1 Imports is very good about checking with the other branches to see if they have pieces you are looking for. For example, I found one white counter chair there but I needed two (maybe three) and they contacted the nearest Pier 1 to check inventory. Customer service is outstanding here!

Way overpriced! Hawai’i needs an Ikea, stat. I remember Pier 1 Import in Europe back in the day then in the U.S. where it is still today the same cheap goods but way inflated. Who can spend $ 400 on a mirror??? I always visit their stores for sale items but never leave with more than one thing because of the insane prices.

So excited for pier 1 to be close by! The store is cramped but it’s nice to actually see what they have in the store. The smell of the pier 1 air is always nice! The sales people are always so friendly. I would recommend this store to others and hope that people consider the fact that the store just opened and it does have things that do need work but it’s only to be expected with a new staff/​location. So grateful not to have to drive far to another store!!!

I sure hope Pier 1 Imports does not go by the way of Price Busters and go belly up because they are expanding all over the islands too soon. I remember shopping at a Pier 1 in Houston eons ago and wishing there was Pier 1 in Hawaii and I got my wish. Ironic that this location is where the old Price Busters used to sit.
The Kapolei Pier 1 is very pretty. I love the shelving system — they are all underlit so every wine glass and every plate sparkles. The store is on the smaller side with less selection than the Pearl Highlands store.
Service was hectic to be expected since they had just recently opened. I thought it was nice of them to add a sign that says «Please be patient with us while we learn the new cash registers»; and understandably so — there was quite a wait.
The staff also need to be trained on how to wrap stuff. Unlike the Pearl Highlands store, my glass lanterns were not wrapped but shoved into small plastic bags. One bag held two glass lanterns, which were bumping and rubbing each other and I had to ask for paper to wrap it myself. I’m sure they’ll work it out when they are not crazy busy.
The Kapolei store will do in a pinch but I’ll go the extra miles to the Pearl Highlands store for selection and service.