Precision Moving & Storage

We just had Precision do a full service move for us. Earlier in the week they delivered some packing supplies so we could pack what we wanted ahead of time. We had about ¹⁄₃ done by moving day.
Precision packed the remaining furniture and belongings. We had about 5 crates full/​just under 4 tons and they had this wrapped, boxed up and loaded within four hours.
Our crew was lead by Fau who kept his very courteous team of 3 other movers at task. Our building management which does a run through inspection during and after the move gave them thumbs up for following our strict condo rules and not leaving our belongings blocking common areas. Some moves take all day long. Ours was about 4 hours door to rig.
I plan to use them again in my next move.

It was amazing experience and glad I choose them!
They were absolutely professional, always on time (I never experienced somebody show up on my door step on time here in Hawaii lol)
Owner Bill is very helpful guy, he walk through all the process and gave me great estimate!
All process was really smooth and took care my stuff very well ! Yes, none of my stuff are Damaged or Broken ;) moving are stressful enough so its nice to worry abou one less.
I was little worry about asking them after read some negative review here but my decision was right!
Thank you Precision movers!
When I will move next time definitely will call you guys again!

Total Professionals Top to Bottom, the Owner Bill is committed to providing the Proper care n service for a successful move ! Definitely 5 Stars for the Crew of this Company !

Showed up and didn’t have enough space for all our items. Was told they would be thrown in a separate container. Housing goods showed up after our PCS and items were missing. We caught one of the guys holding onto an item in the passenger seat initially and asked him to put it back. Those particular items meant quiet a bit to us and we will not be seeing them again. Got the run around calling the office.

I am in the military and my family and I transferred from San Diego to Hawaii and the military selected Precision Moving and Storage to deliver my goods. Lets start from before the delivery.
My household goods were scheduled to be delivered on June 4^th. I called a few days before to inform them I live on base housing and to find out what time I could expect delivery and they told me I will receive a phone call between 2pm and 4pm the day before. On June 3^rd I wait until around 3PM and I call them. They told me they didnt have the schedule out for tomorrow and that someone would contact me shortly. I contacted them again at 4PM and they told me the schedule for tomorrow still wasnt out but someone would call me within the hour. I called again after an hour (its now 5:05PM) and their office was closed. I contacted the transportation service office (the military company that hired them and informed them what happened), I left several messages on the precision moving voice mail and then I finally get a call back, at around 7:10PM. Totally unacceptable. I had to call in to work late at night to tell them I just found out what time my good are arriving, and I need that time off.
Lets move on to the delivery day:
I get a call from Precision moving’s office saying I am not home;however I am clearly at home waiting for them. They proceed to tell me the driver has been trying to call me, but I wasnt home and hadnt been answering my phone but she will have him call me back. The driver calls, and he is nowhere near where I live and his «helper» cannot get on to base, so I have to go pick him up personally and drive him on to base. This happened AFTER i specifically told them I lived on base. I gave them directions on how to get to my home, and once he gets there, I go pick up his helper off base and bring him to my house.
Now we have a team of 2 to move nearly 5000lbs of my house hold goods. They get the first truck unloaded and all the boxes are in my driveway. The driver leaves his helper to sort the boxes while he goes and picks up the rest of the stuff. The driver is gone for 3 hours and the helper moves a few boxes inside.
Now they have the second truck there with the rest of my goods, the driver starts blasting profane music while my son is trying to sleep in my neighborhood, so I told him to turn down the music, which he did, but should have had enough common sense to not do that.
They misplace boxes all over my house (after telling them where to put them), and tried to leave without assembling the furniture they are supposed to. They kept trying to leave and I kept tell them they still needed to assemble this or assemble that. Everything they assembled, the assembled incorrectly and they are unstable. Now I have to file claims for. They scratched my sons crib because they unwrapped it and then turned it upside down in my driveway. They got to my house at 10am and didnt leave until 7pm, and thats because I just wanted them out of my house because they were so frustrating. They were there so long that I bought them lunch and dinner (and I tipped them, which I regret) According to the transportation office, among many other things, they are supposed to:
c. Placing each box or item in the room or other location that you
designate. This one-​time placement includes placing unpacked articles in
cabinets, cupboards, or on kitchen shelves when convenient for you. Have
your article placement planned out before the TSP arrives.
d. Assembling all furniture and equipment if your TSP disassembled the
article (s) at origin.
That did not happen at all. This was the worst move of my 12 year military career. Stay far away from this company if you can.

Moving can be very stressful however Precision Movers relieved that stress.
My husband made the initial call and set up the appointment to see all that was being packed and moved.
Not only were we moving out of our house, we were also closing our business. We had packed most of our house items which we took down to our business and the guys took over from there.
The guys took two days which worked out good for us. The guys work was very professionals. They all worked hard to get the job done.
With all that’s going on in my life right now, I have forgotten their names however I won’t forget how well they worked. They know who they are and I recommend them for your moving and storage needs.
ALOHA

WOW. So we a military family and finally retired. The military schedules and books the moving companies and then they have to coordinate with the moving people/​family. After reading the only 2 and very horrible reviews on here, we were quite skeptical and a bit worried. But let me tell you what… they were amazing.
For some reason, they wanted to do it in 2 days. We thought it was strange, but didn’t really mind. The first day they came and took care of the garage and the kitchen. The second day the took care of everything else. We were in a bit of a chaotic situation. My other half went into emergency surgery 4 days before the move and went into the ER the morning of the move. He had been bed written and pretty much living on the couch. It was almost impossible to get any packing done with all our energy focused on his health. When the movers came, we kind of explained that we barely did anything and they were beyond kind. They worked around us and all our craziness with scheduling and with the all the packing. They were very thorough and efficient. I ended up having a good friend stay with them the second day as I came and went to deal with ER adventures. The movers were so outgoing. They even helped me load the cars with our bags for the next couple of days.
Although they were always on time or even early, they seemed to always have someone kind of hanging out and just chatting. I am sure it is hard work and hot, but that was my only con for them. It was fine with me since it was a military move!
I highly recommend them. They are fabulous!

Terrible customer service. Disrespectful. If you have the right to options in shipping and storage, exercise them. These losers aren’t worth your time.

I dont even want to give them 1 star but no choice. Customer service reps are very rude with attitude. Cant even talk to them and they really don’t care about ur needs.