Better & Greater Pools Service & Repairs

We had Better & Greater Pools repair clean our pool for a year now. We pay for cleaning, brushing, vacuuming, and chemical for a monthly rate. We always end up getting charge more for chemical extra salt, acid monthly.
We notice there were weeks they did not show up so we complain. They start texting us when the were coming so we know. I work out of my house so I can hear their truck come and go in 10 – 15 min. I know its not possible for them to vacuum, brush and take leave out of the pool that fast so I mention it to the owner George. He said he normally follow up on this people (wife and a worker). He then tell me that on Thanksgiving day they show up when other company will not and they did not do much cause I was already took the leaves out of the pool.
I explain to him I don’t care if they show up on Thanksgiving day, a day before or after. If they show up and they charge me then they should do what I am paying for.
George started throwing F bomb at me. Told me they were not coming out today. I told him he was unprofessional and I will let others know about this conversation.
So if you choose to hire this company all will be well if you have no concern or complainant. But once you ask for what you pay for beware of how the OWNER /​George talk to you.