Brake Check

My first time here and they were very professional, timely, and most important they were honest. Randy took great care of me.
I’m new to the area, glad I found a place I can trust.

This is probably one of the first times I have ever had my vehicle serviced by a brake shop and felt that I got a good deal and quality service… and that I didn’t feel like the guy at the front was blowing more smoke than burning oil.

I liked this place a lot. I’ve gone in 2 – 3 times recently due to issues with 2 cars at home. My 2003 4Runner started acting up one week. The first morning I turned it on and it seemed fine, but as soon as I pulled out of the garage, 4 different lights in the dash came on (brake check, trac off, and 2 other things I can’t remember). The continuous beep scared me but I turned off the car and then turned it back on and the beeping stopped. I went about my day as normal without issues. The following 2 days, the same events occurred. I was concerned about possible issues and didn’t want to know how much it might cost to get things fixed. Finally after speaking with my parents I was convinced to see a mechanic.
I went to Brake check (since a few ‘brake’ lights had gone off) and I told the guy at the front desk what the most upfront issue was: the continuous beeping and the lights that were on in the dash. I gave him the keys and he took the car for a test drive. He came back within 5 minutes and suggested that perhaps the fluids needed to be topped off. So they checked the fluids and when the guy returned he told me they topped off the engine fluids and that I was good to go. I asked how much it would cost and he said nothing. Apparently this was a minor thing and they just got it straightened out and that was that!
Another time I needed my car inspected, the first inspecting was a failure — my emergency brakes were old and dried up. I took it to these guys and they told me 2 options — fix the current brakes so they could pass inspection ($ 60ish), or replace them (around $ 300). He said that if they did not pass inspection with the first (cheaper) fix, to just come back, let them know we had come earlier in the week, and they would fix the cost for the more expensive repair by deducing what I had already paid for the cheaper fix. Pretty good deal. We did the cheaper fix and it passed inspection! We didn’t have to return to get the new brakes and this business earned our trust and respect. Both men that I worked with were very helpful and I didn’t feel like they were taking me for a ride (getting duped). Being a woman and going to a mechanics I am never fully confident that mechanics are being honest with me, I expect to be swindled, but then I usually have them speak with my dad (who knows about mechanics and does basic car repairs for his, my mother’s, and mine).
I would recommend this place to anyone that asked for recommendations for car service!

When I called beforehand, the man said the new brake pads would cost $ 69 (didn’t even mention the prorated warranty) and rotor resurfacing would cost $ 25 (price of one).
I got here and the man showed me what was wrong with all brakes, but I told him I only needed the front ones repaired. Then he shows me NEW costs: brake pads $ 90 (lifetime warranty) and $ 50(rotor resurfacing). This was different pricing than what i was told on the phone. strike 1!
I was watching the whole time while they were working on my car. He finished everything and began putting the tire back on, and he was jamming it in and broke one of the nails in the caliper. He brings me outside and tells me that it «accidentally» broke and a new one would cost me $ 80. Yeah right! I’m not paying that much. You better decrease the price. Strike 2!
He made me wait there for two hours because the discounted price caliper would take awhile to get there. Strike 3!
My car seems okay now, but if anything goes wrong they are gonna be yelled at by me. I wouldn’t recommend this place. There weren’t even many cars there and the lobby sucks.

This brake check is crap. Got my brakes done here in May, and I’ve already had to go back twice and my brakes squeak worse than before. Would not recommend. Mike, they guy I talked to last time, does not know anything.

I will not bring my car here again! I went in to get my 2008 Acura aligned and they never fix it right. The guy sold me their life time alignment, I went back and this time they said I needed these suspension parts to get it aligned right? On a newer car? I declined. I took my car to the dealer since I have warranty on the vehicle and the dealer aligned it perfectly with no new parts needed. Stay away

I stopped in at Brake Check to have my shocks replaced, as it was definitely time. The service there was great! I was immediately met outside my car by Alex. He was extremely knowledgeable and professional. They got my truck right in and started work on it. Alex even drove my daughter and I to the closest movie theater, while they worked on my truck. When the movie was over, he picked us back up and my truck was ready to go.
My truck drives smooth again! Anyway, fantastic service and made the whole experience a good one!
The other thing I noticed is how every one there worked together as a team and that is something I look for, being that I am a manager as well.
Again, thanks Alex and Brake Check for taking such good care of me and my truck.
Stephen B.

I am always skeptical and nervous when I take my car in for work… hoping that I find honest people who will take care of my needs, and not take advantage of my naïveté. Procrastination does not pay when it comes to addressing your car brakes, and by the time I found the good people of Brake Check I had seriously found religion on my way to their store, and got out of my car thanking God I made it there! I called ahead, and was greeted in the parking lot by the store Director and Manager, and they were awesome! In fact, everyone there was exceptional and took the time to show me the horrific issues I had created for myself, and how they were going to take care of them. I rolled out of their store with dependable brakes, gratitude for my life, the ability to brake, and still a lttle jingle-​ling to my name :) I highly recommend them, and will be returning for future needs WELLLLLL before I get to the point of praying for my safety again! They also seem very reasonable on oil changes, so I will soon be visiting them to do that as well.