Stewart’s Scottish Market

Stewart’s went to great heroics to ensure my haggis and Scotch pies arrived in time for Burns night. They look delicious and I’m looking forward to devouring both with relish.

Thoroughly disappointed. Hesitated to place an order due to the previous negative online ordering reviews, but they were accurate and I should have gone elsewhere to begin with.
Order placed on 10÷5÷14 for 24 meat pies to be delivered to Colorado. Shipping charge for 2-​Day FedEx was $ 115.75. Requested expected receipt date upon placing order. Received two order confirmation e-​mails confirming order. No reply to request. Three business days went by and no information sent from Stewart’s Scottish Market. A second e-​mail was sent to them on 10÷8÷14. No response. Called (201) 991‑1436 as soon as they were advertised open on the morning of 10÷9÷14 and was sent to recording. Left contact name and number and requested a callback to verify status of order. No call back provided. Called again at 3:15 p.m. on 10÷9÷14 New Jersey time and spoke with a young woman and asked for status of the order.
She proceeds to tell me they’re out of shipping boxes and my order couldn’t go out until next week sometime. I asked if that was normal practice for the store to not notify a customer for delay of shipment as meat pies are perishable and someone would have to be home in order to accept a food delivery. She then began to talk over me and said to cancel my order then if I wanted. Not the best way to handle customer service. Guaranteed business loss every time.
A customer should not have to follow-​up multiple times to see what is going on with an order. No expected shipment date for special order food is not an acceptable business practice. A simple courtesy to contact your customer is expected. Order confirmation had already been sent verifying my order. If there was a delay expected an immediate notification providing the next available shipment day along with the option to cancel.
Now an entire business week has been wasted and the search for meat pies will have to continue elsewhere. Really disappointed with Stewart’s Scottish Market to say the least.
******* UPDATE 10/​14/​14*******
Not even a follow-​up from Stewart’s to apologize. I found an exceptional alternative and they will get my business from now on. If you want true customer service, use Cameron’s British Foods, Inc. in Florida. First, they are $ 30 cheaper than Stewart’s for shipping. Second, the ordering process was smooth and flawless. Order notification, follow-​up and expected shipment information supplied within 1 business day. From purchase to delivery takes 3 business days. Now, they know how to treat customers. As for Stewart’s, if you want disappointment, then by all means go ahead.

Recently went to Stewart’s after a craving for some meat pies. This place never let’s me down. The food is always fresh and always unique. It’s the only authentic Scottish shop around– and they make everything right in the shop which you can’t beat. Their import selection is pretty great. All the classics candies, cookies and teas. The meat pies are obviously outstanding, but also don’t miss out on the sausage and blood pudding. Mmmm!

I had my first Stewart’s Scottish Market experience this weekend and it was great! Meat Pies, Sausage Rolls, Black Pudding– all authentic, all great!
I have to admit, some of these Unilocal reviews prolonged my visit… But they’re only about one grumpy guy! Talk to the girls there, they run the place. Great food, great old world charm. I’ll definitely be back!

Grew up not too far from here. Thus place has been there for at least 40 years. I can’t speak for the blood sausage (it was a gift for someone who mentioned to me that they like it — go figure — but I digress). Service was a bit strange, we got a strange reaction when not recognized as a regular. The décor is dated and hasn’t been revised by this next generation that has picked up the business. They offer Scottish meat shop specialties in a community that has changed demographics a bit over the years

Grest Scottish butcher, its a shame it’s in NJ

Beef links are quite possibly my other favorite food in this world apart from fish and chips. As I am writing this now I have a craving.
My family has been going to this shop for generations. My personal favorites from the shop are the beef links, but everything else has been said to be amazing.
This is also one place where you can get real HP sauce, not the fake HP sauce sold in the grocery store. And yes, they taste differently.

I swear that the Unilocal gnomes have been at it again.
This is a great but tiny Scottish & British butcher/​market. We, of course, bought a haggis, ring of white pudding, ring of black pudding, Mars bar, and bottle of Ribena, all for $ 45.
The haggis was amazing – we did freeze it and later cooked it up for a meal during Thanksgiving weekend. Spicy, sweet, and perfect with a shot (or two) of Scotch. It’s also neat that the «bag» (aka stomach) shrinks to nothing after the haggis is pierced and the filling served. Needless to say, it was so good that I decided to make haggis at home. Twice. Now I just need a meat grinder to do it properly, or we will head back to Stewart’s to go the easy way. If you’re scared of haggis, why do you eat hot dogs? Now that it’s put back into perspective, do try it. They’re excellent.
The black pudding was quite sweet with a bit too much clove and cinnamon for my taste, though it didn’t stop is from eating it every other weekend for a while. The white pudding I preferred, as it was more like spicy oatmeal. As it was just the 2 of us, we sliced each of the pudding rings into rounds and froze it that way. Heat up the cast iron pan, put in a tiny bit of water, then cover. When they appear almost done, uncover and let the moisture out so that each round gets crisp on both sides. Then serve with bread and soft boiled or fried eggs, before rolling yourself back into bed. Or into the snow. Either way, you will sleep well and stay warm. As with the haggis, best during the cold, dreary winter months, when you should be getting fat anyway. Or after the holidays when you don’t need to fit into anything form fitting and people don’t want to leave their houses anyway because there’s yet another blizzard. THAT is perfect pudding and/​or haggis weather.
Lots of yummy biscuits and teas too, but go here for the meats. They’re delicious.

I love, love, love Stewarts! We get a haggis from them every year for our Rabbie Burns supper, as Stewarts always has a food booth at the Long Island Scottish Highland Games every summer. We eat hot, fresh meat pies and bridies while walking around Old Westbury Gardens, and then on the way out we buy a frozen haggis to keep for later. It’s so great to have this little bit of Scotland here in the US!
***UPDATE***
I would like to add that my review of Stewarts is really based only on their products sold at the highland games… I have never been to their store in NJ, have never dealt with their staff, nor ordered anything online. Today I read the other reviews for the first time, and I have to admit… since I am ordering online for this year’s Rabbie Burns dinner, I ordered from Cameron’s instead. All the shipping/​ordering horror stories here scared me away.

Ah, New Jersey — once again you have the ability to shock me with awe and disgust, all in the same afternoon. Nothing disgusting about this place, though — it’s my own version of Charlie and the Chocolate Factory. And to think that Kearny is right outside the glittering metropolis of Newark, with its grand boulevards that would send Baron Hauptmann himself into mad dog delerium fits of jealousy. But I digress…
I’m a sucker for places like this, I admit: black puddings, rings or rolls; steak and kidney pie; meat pies; Yorkshire pudding mix; Lyle’s Golden Syrup; Lyle’s Black Treacle; Marmite — I’m sold.
Yes, a nice Sicilian boy like me — who knew?