Eastside Exterminators Inc

We found a huge wasp nest yesterday under the roof, right above the driveway. My kids play in the driveway all the time, so like any normal person, I freaked out.
My husband call Eastside and was quoted $ 287.50 for removal of the nest. And was told that we should do follow-​up treatments to make sure the wasps were gone and that would cost $ 98 and she recommended we do them bi-​monthly. If we were to go with just a single treatment, it would be $ 225 plus another $ 75 if the nest was more than 20 feet off the ground. We were shocked at the prices, so I searched Unilocal to get a few more quotes. I called another company who was highly rated on Unilocal and he told me it wouldn’t cost more than $ 125 to remove the entire nest. And multiple treatments were not necessary since once you remove the queen bee, all others will either follow or die off. Plus I found this statement right on Eastside’s website regarding wasp nest removal «You can also do this yourself, however, removing the physical nest is not necessary, as wasps and hornets will not reinhabit the nest.»
So I want to know what the lady was smoking on the phone yesterday and will that smoke out the wasps? No thanks, you can just buzz off Eastside!

Seven years ago Eastside came to my home to address a rodent problem that appeared to be contained to the crawl space. After charging $ 250 just to do a walk around inspection of the house they insisted that a full house «exclusion» was in order (to the tune of $ 1200 — $ 1500). Two guys came out put a new crawl space door on, sealed what they told me were all the potential access points and set bait stations all around my house. The bait stations require a person to come out and re-​bait them at regular intervals and this requires a contract and additional charges. After several years of this service I was concerned about my two new dogs getting into the stations and being poisoned plus I had paid BIG BUCKS for the exclusion and thought that should take care of things.
Jump forward to this morning… I am in the midst of selling my home and when the bank appraiser opened the crawl space door and found all my insulation hanging down that was bad enough but when he went to snap some photos HOLY CRAP he actually captured a RAT in the act!!! Suffice to say I got EE on the phone immediately and I kid you not the woman who answered the phone actually said «WELL, NOTHING LASTS FOREVER»!!! She said that even though I had the exclusion done it would not prevent rodents from finding another way in! So what is the damn point of paying all that money for an exclusion??? This is a racket! They do the work, the rodents still get in and they want you to pay another $ 1500 every so often to have the same work re-done?!@?!
I called another company… the old phrase «burn me once shame on you… burn me twice shame on me» certainly applies to Eastside Exterminators!

It all started good and nice, heck, we were paying for re-​insulating the crawlspace, adding insulation to the attic and after a few month took them for pest control. This was late 2010. Then comes this summer (2014) and stuff got ugly.
— Did not pick-​up everything they were supposed to (i.e. dead rodent)
— sprayed «sanitizer» on top of rodent urine and droppings
— Came to «check the work» but never checked with us, just left without saying a word
— We wanted to pay check, they charged our credit card (That we had used for deposit)
— Damages vents (despite what 2 other companies and logic dictates) were «not because of rats». What then? Magic?
— Did no advise us about occlusion for the crawlspace which meant that a few years after we now needed to pay $ 850 to have the crawlspace sanitized, we need to pay $ 1500 to replace all the crawlspace ducts. And it’s our fault, as if anyone sane would spend thousands on redoing a crawlspace if they new rodent will come back and damage it without occlusion. According to them we were cheap or stupid.
— Told us we should redo the insulation because of the damage (we don’t, it’s not damaged, rat aren’t Spiderman walking on the ceiling of the crawlspace!
And a few others too long to list here…
net-​net on their according to Deanna Townsen the President: Nothing is ever their fault, they went at length to explain we were the only to blame for everything, their mistakes (e.g. leaving some metal plates in the gutter after the occlusion work 1 month ago) were «normal» and not a sign of poor labor quality, etc…
Bottom line: Avoid them like the plague, or be ready to:
— Pay for incomplete or botched service
— Be blamed for any issue, because you know, they’re perfect.
— Be ready to pay, in total, little by little, much more than you should have.
I’d avoid them if I were you. But it’s your home and your money…

This is a total shady company. I had a woman come out to my house and tell me that we had a family of racoons living in my attic and showed some sketchy pictures. Then told me it would be $ 4000+ to fix the problem. I had another company come in to double check. He said she was a total liar. The spot she took a picture of was a bird nest and was probably years old. Total hoax! Then they send me a bill in the mail for $ 213…for what? They never mentioned that I owed them anything. Never got an invoice. Dont use this place. They are a scam. Try to scare you and then totally hose you… Stay away.

So disappointed. They sent our overdue bill to a collection agency!
We were happy customers of Eastside Exterminators for many years and gave them thousands of dollars in business for pest control and a huge crawl space cleanout.
However, we recently misplaced a bill and never saw the supposed reminders they say were sent. I understand if you don’t pay your bill, that’s what can happen — but why didn’t they call me? They have my mobile and home number and they call me every quarter to remind me that someone is going to perform service every three months.
I realize we flaked out a little but our years of a working relationship apparently mean nothing to them. I recommend you go with someone else.

I have never been so disappointed in a business! I raved about them and brought them many new customers. After spending $ 10,000.00 with them in a year time I had my first issue with ZERO resolution or attempt to resolve! The front desk was rude and never apologized instead repeated over and over again what her computer stated rather then listening to what I was telling her! There system and what they actually do, do not match up! I asked for a manger to call me to resolve a week ago, no return call. DO NOT use this company! There are too many others to choose from! There has definitely been a change over the last 6 months. I have no patients for dishonest companies! Only gave it one star in order to post this review.

I am very frustrated with this company. My landlord had them come out on a year contract to help us get rid of our ant problem. Twice they came out with no warning. They just showed up. The sprayed around the house on the outside. The ants were back every time within a month. He never would go under the house or spray inside. We would have to make a separate appointment for that. What? I didn’t have an appointment for this visit either? After my year contract was up, I called them and told them that I would call them back if I needed their services again. This was my polite way of saying, «Please don’t come back. Whatever you are doing isn’t working». The guy on the phone said they would call me back when it was time for them to come back. I told him to call me and let me know and then I would let him know if I needed them. Again, knowing I wasn’t going to use them but putting off telling them. My own fault. About a week ago they called and said it was time to spray and asked when I wanted to have them come out. I told her that I would have to call her back. Today the guy just shows up out of nowhere. He took 10 minutes to spray outside and left. I know it was 10 minutes because I was in the shower and when I came out my husband said some guy came by and sprayed. Not realizing our landlords had not called him. He thought it was something they had paid for (since we have ants again). Now I have another $ 150 (or something like that) bill to pay! On the plus side, the people on the phone were very nice. I called them and told them that I had not requested that the guy come by and I wanted to end all services with them so that this mistake would not be made again. She said, «Oh, I see. They forgot to give you a reminder call». No, that wasn’t the only reason. We never said he could come at all. So frustrating. Next time I will just be honest and say that I am not happy with the services and please don’t call back. Lesson learned.

I find the other reviews odd but they’ve got their opinion and that’s fine. We had a great experience with Eastside Exterminators!
After calling multiple companies and getting no one who’d really take care of all of our needs or who would call us back within a day or two… one even took 4 days to call me back and they’re supposedly the best in crawlspace cleaning, we called Eastside. Wendy came out and did a very thorough inspection and told us exactly what was going on… even referred her to a friend! They came out, did the exclusion, double checked everything they did, and then came out for the re-​insulation. There was one hiccup but they took care of it instantly! Omar is THE MAN when in comes to making sure everything is right with the house!
For us, one call, they did it all, and they back it up with a guarantee that can’t be beat from what we’ve seen. They’ve got one more little issue to finish but we’re impressed so far!
I’d have no issues calling again!

We went with clean crawls and they solved the problem with all the holes. Went with rodent exclusion specialist and he got rid of all the rats. We had called Eastside and she lifted up a piece of plastic and exposed rat pee and it ran us out of our house in the ventilating system.
Liane

I Smell a RAT!
I smell a RAT! Recently hired Eastside Exterminators (Bellevue) to check on an invation issue in our rental house crawl space. After the inspector was done, she told my tenants that the house was uninhabital, and told me it wasn’t. Take a guess at what happened! What a train wreck. Plus, she tried to way over sell me on the solution, and kept pressing the issue after I had laid out what I wanted to have done.
Bottomline: steer clear of Eastside Exterminators. Go with a PROFESSIONAL company.
Too bad I can’t give a zero…

Had them out several months ago to do a crawl space clean out, re-​insulate, and an exclusion. Several hundred $ later and we still have mice and come other problems. We went on their regular service program from the start, but they seem to just show up (mostly when we aren’t there), do something around the outside of the house and leave.
I’ve had to get them out a few times to try and rectify the problem we paid them for to begin with. They try, but it is always a different tech and results have been lacking.
I’m giving them one more shot before moving on.

Had them out once to do exclusion and cleanout of crawlspace from mice. They missed spot where mice were getting in. They wanted to charge more fir coming back out to get the holes they missed the first time. I would never use such an underhanded business again. Not recommended unless you want them to milk you for more money!

Very helpful with my rodent problem.