The Art of Plumbing

We bought a flipped home last August and have since encountered a bunch of little problems resulting from the poor craftsmanship of the renovators. Among these was a subtle sewage smell in our main floor bathroom. We had two plumbers (from other companies) come in to give their opinions; neither could smell the odor and both seemed hesitant to move forward in diagnosing the issue, suggesting that we’d probably have to open the walls to figure out what was wrong. Frustrated, we decided to give one last plumbing company – The Art of Plumbing – a try. Scheduling was quick and a quote was given based on the description of our problem. Within the week, we had a couple plumbers come to the house. They arrived promptly within the scheduled window, and in less than an hour they completed their work (which they had diagnosed correctly from my email alone). We were charged the quoted amount. Since then, no weird smell! Unsurprisingly, our toilet had not been installed properly. We’re glad to have it fixed now, especially since we didn’t have to open up any walls. I have no idea why the other plumbers thought it would be such an issue, but thank god we found these guys!

We have used The Art of Plumbing a few times and could not be happier with the level of service they provide. Sean has done large jobs like replacing our water main as well as small jobs like unclogging our backed up pipes. All of the work he does with detail, professionalism and empathy. I think the importance of empathy can be overlooked, but when you’re calling a plumber at 9pm on a Sunday night because your bathroom is flooded, empathy is really welcomed. He is always quick to respond to our need, is extremely thorough and isn’t overly expensive. When we had to have our water main replaced, I shopped it around. Two other plumbers told me I would have to contact the city and have them come out and mark the yard. Sean called them himself and did all the marking. He wasn’t the most expensive out of the 3 I called, but was in the middle. However, he did more of the work than the others and never tried to upsell me on services that weren’t an immediate need. My only reservation about recommending The Art of Plumbing is that they then become too busy and won’t be able to give me the quick response in which I am accustomed.

I contacted one of the big commercial plumbing places and got an exorbitant price quote. The guys at The Art of Plumbing were recommended by another plumber that did not do gutter work.
They were on time, very professional, and cost a fraction of what I was quoted by the other plumbers. I felt that I could trust these guys.

After a recent bad experience with Roto Rooter, I want to make sure to give a shout out to The Art of Plumbing. I now appreciate his service SO much! About a year ago, he came out to fix a leaky bathtub faucet that needed to be completely replaced.
He was incredibly fast. You can tell that he is really trying not to waste your per/​hour spent. He was very knowledgeable, and communicated very well, showing me the parts that were worn in the knob’s mechanism and comparing it to the other knob for me. He also fixed a sink drain plug that I couldn’t figure out how to fix myself. He just used the part that I had already bought and installed it for me.
He did both of these things in an hour and left everything beautiful and clean.