Jefferson Auto Plex

I made the unfortunate mistake of purchasing a vehicle from this dealer July 6, 2013 and have nothing but major problems that should have been remedied months ago. The VIN was either illegible or outright wrong on all of the sales documents. It’s now the end of October and the dealer has failed to send me a license plate and registration. The Office of Motor Vehicles has put them in the mail to me as I got a ticket for no license plates, expired temporary tag, and expired brake tag. This dealer promised to purchase and install a new radio which broke before I could leave the lot, promised to fix the driver’s side passenger seat which also broke before I could drive off the lot and change the kick plate under the driver’s side dash in order to cover all of the exposed and dangling wires. To date, the dealer has only replaced the radio and caused me to drive to Kenner on at least four different occasions to fix the things he promised to no avail. I have filed a complaint with the Louisiana Attorney General’s Office along with the Better Business Bureau. I suspect I probably won’t have my issues resolved but it was worth a shot to me for taking advantage of a woman. Do yourself a favor; buy a vehicle from any other dealer in this state. Your blood pressure and anxiety levels with thank you.

Service was terrible! I wasn’t called about my loan as assured, they sold the car I wanted without notifying me, and it took almost a week before my deposit was returned. I wouldn’t buy hot wheels from here.