Ochsner Medical Center-Kenner

My husband came in with a fever of 102 and he was acting delirious. The doctor who was looking after his is names Dr. Hue, they straight up told him he had a man cold. Anyone who knows my husband knows that he doesn’t just «get sick» colds don’t bother him it takes an act of congress to get him to go to the doctor let alone the ER. I am disgusted at how these people treated my husband. When I told them he wasn’t acting right and was seeing stars they just said it was a cold… Every time his symptoms changed they didn’t care and just brushed it off. I don’t recommend coming here or to ANY Oschners.

I can appreciate good customer service, but the price that is charged to the insurance company as per their phone representative ‘doesn’t matter’ because the patient responsibility and contractual obligation between the hospital and the insurance company regulates what a patient must pay. I can say that OSCHNER is a prime example of what is wrong with the over inflated health care industry in this nation. I pay my bills and I will pay this bill, as I have the last 2 weeks since December as they are charging 496 for every visit on a biweekly basis. Doctors have talent, and as an educated professional I agree with pay for profession, but this is way out of line. I look for the bloat to eventually disappear as the insurance companies are putting the squeeze on the customer for over priced 90 second visits and the providers will need to come to reality or patients will either quit and live with conditions or default on bills! Not sure that I can complain, I am a working professional trying to be middle class, maybe I should just make less and get on assistance and my bills will be paid. Don’t wonder why there is such a wealth disparity in this country, look at how much making more than poverty costs you and you will end up below those on food stamps if you pay your bills. This is not written by a conservative, it is written by a gay male that refuses to give up on making a better life through hard work and paying his way.
–Saddened and Dismayed

Disappointed is the best description of this facility I can muster! I had a procedure scheduled for tomorrow February 13; that’s right HAD!
Not hearing anything for my doctor since December when they casually rescheduled the procedure I called to see if it was still on and they confirmed. Today February 12 @ 12pm I get a recorded message saying to be at the Kenner campus for 730. Shortly after a call came from the same saying I owed $ 865 and they accepted credit cards or cash! Really less than 24 hours and I have to pay money for a procedure scheduled 2 months in advance! And yes I have insurance. Totally unprofessional and callous! I wont allow it, don’t let it happen to you!

Best place for medical care in New Orleans, especially urgent/​ER care. We came here for urgent care late at night, as we heard that quality of urgent care places in the city is inconsistent. Our doctor was fast while being able to explain things very well.
It’s worth it to check wait times online before you get there. You can wait a long time (2hrs) if it’s an unusually busy night and you have a non-​critical issue that will be less prioritized.
They don’t specialize in pediatrics but can still take children. If it’s a complex issue though, the location on Jefferson Highway has a pediatrics specialty.
After Katrina, Oschner was the strongest system financially, so they bought a lot of competitors and expanded. Their quality has always been top notch and still is.

I recently went to the Kenner Ochsner location to donate blood (closest to my office). It’s much more convenient than the huge one on Jeff Hwy, so it was a quick in & out trip. Of course, it’s a bit more dated and not as nice looking, but that’s fine.
Service was quick and friendly. They even gave me a free t-​shirt.

Since the hospital was purchased by Ochsner, conditions have improved. There’s still quite a ways to go, but believe me it’s much better, along with its safety record. I should know, I work in the Adminstration department.
This hospital has always been a small, community place that serves the Kenner area. You can get seen quickly in the ER, which has saved me twice in the last 2 years. I’ve usually gone in the past to EJGH, but since I started working at Ochsner-​Kenner I’ve started going there.
Deep down inside, I miss Charity believe it or not.

They don’t call this place «Killer Regional» for nothing.
Just google the various freak accidents this place has had over the years. Including a dude that got split in half after an elevator fell!
It’s also extremely dirty and a cesspool for germs. They have had so many years to get their «janitorial issues» addressed however they just can’t seem to hire anybody that knows how to mop. Which of course is disgusting considering it’s a hospital.