Marshalls

Today I went into Marshalls, where I love to shop usually, and Dera the cashier was rude to the extent that she rolled her eyes at me. Her manager came over, because she said she «just couldn’t deal with people like me today» and the manager was more rude than she was! There have been several store managers who have gone above and beyond at Marshall’s stores, but this store today just got to me! They were just so unprofessional and rude, and they lost a customer who was about to spend over $ 300 on new clothes! I told her to just take it all back. I do not want to do business where I am treated that poorly! She was the cashier #2 around lunchtime, if anyone had the same problem. Apparently, we weren’t the only ones leaving there upset today!

SISTER SISTER
This store is the «not quite as accomplished» sister of TJ Maxx. However, it is still a nice store. They carry very similar items and collections and they don’t carry the high-​end runway collections and they don’t have the same jewelry and accessory options.
This is a great store for finding basic clothing items and cute summer pieces to upgrade your wardrobe.
Spring clearance is underway and there are great options available.
I would classify the shoe department as hit or miss because there are more non-​leather options, (I prefer leather), offered and the sandals tend to be too casual, too flat or too high for me.
Overall, it is a TJ Maxx Jr. and worthy of a peek.

Hadn’t visited this location in quite awhile. Was in the area yesterday, went to do a return. Met the most attitudinal, bordering on rude, senior aged clerk ever– named Gay. She was very pretty, but omg what a horrible, snitty, attitude. No matter how hard I tried to be nice and polite, I was met with her bitterness.
She surely did nothing to make me want to return to this location anytime soon. I’m sure she’s a nice lady. Perhaps a position where she’s not directly interfacing with the public constantly would be better suited for all.

This store is awful. It has to be a high volume store, but it’s terrible. I don’t know if it’s bad management or what. The TJ Maxx next door is equally as bad. The Marshall’s continually looks like a mess. The clothes look worse than a thrift store. Half of the racks are all crammed together. Then there is huge open space. I used to go there for the shoes. Now it’s all off brands and it’s a mess. Purses are either $ 200 Michael Kors or junk. TJ Maxx at Howell Mill is a much better example of this company and I usually try to go there versus this store (and this store is 10 minutes from my house).
I have been going to this store for 15 years and it’s been the same. Is it too much to ask with such a great location to get it together? Maybe I should just go a bit north and shop at the new outlets. It’s sad.