Wade A Diab, DDS, MS

I visited Dr. Diab recently, and I was blown away by the experience. Beautiful office, friendly staff, and Dr. Diab was really calming and caring. I could really tell he was an experienced professional.

The office staff here are unprofessional and ill mannered. I referred to this periodontist by my orthodontist and when I called to schedule my first appointment, the receptionist was so rude that refused to make an appointment. After my orthodontist insisted that I see this particular Periodontist, my ortho called and scheduled the appointment for me. When I received a call to confirm my appointment, the office staff was very rude again. The Dr. might be amazing, but I refuse to be seen here.

I have read the other reviews and I don’t understand what they’re seeing. I have had several procedures by Dr. Diab including 3 sets of gum grafting for recession (which took two separate procedures) and a recent tooth extraction, with implant and temporary tooth (which included conscious sedation). In general, I don’t like going to dentists or having anyone do procedures on my teeth. So, needless to say I was nervous every time I had to have a procedure. But Dr. Diab’s calm, soft spoken demeanor is comforting. He is confident in his abilities and all my procedures have been huge successes. After every procedure, I get a phone call from Dr. Diab (even on a Saturday) to see how I’m doing. That’s classy!
My most recent procedure involved removing a front tooth and conscious sedation. I had a CT Scan beforehand like some other reviewers. I can understand wanting to get a good price on it, but not all scanners are alike. Maybe you can get it $ 10 – 30 less elsewhere, but that just creates hassle.
The procedure went very well. Again, my level of nervousness was high. But once that Versed hit my brain, the next thing I knew, Ingrid was creating my new temporary tooth popping it on and off several times until it was «just right». They took very very good care of me which vital when a patient is undergoing conscious sedation. I felt very comfortable with Dr. Diab and his team. Afterwards, Ingrid helped me into a wheelchair so my wife could drive me home.
Overall, his team is top notch from the schedulers, to the telephone staff, to the text reminders I get prior to appointments, to the nurses and front staff, and to the very nice waiting room. I don’t know if Dr. Diab’s prices are above average as insinuated by other reviewers, but I am a firm believer in that «you get what you pay for». My procedure was expensive (about $ 3000, some of which is covered by insurance). You may be able to get the same procedure at a lesser cost elsewhere, but may not get the same «service after the sale» and high level of competence.
There is no doubt Dr. Diab’s practice gets 5 stars and I highly recommend him.

Charged me with a procedure I didn’t have done, and after I brought it to their attention they are still insisting I pay for it. Don’t go here!!!
And the lady in charge of their financing hung up on me

I’ve gone to him once using a referral. The place is a bit hard to find but not too hard. The staff is ok and all seem like they know what they are doing. Probably not going to return though and here’s why. I have really good insurance. For some reason they set up a process where you pay the complete amount up front, the claim clears and they get paid in full a couple of days later, and I’m carrying this debt until their process cuts me a check 3 weeks later. So they hold your money for three weeks. My procedure was only 100 dollars or so but you now how expensive these specialists can get. I’m probably not going back because of this. So overall.
Doctor and Experience I give 4 out of 5
The billing department I give «Stupid»

It’s a little hard to find as my GPS led me farther down the road than it needed. It’s across the street (Busbee) from LA Fitness in a very modern little building.
The office is gorgeous and very comfortable. Makes me wish I wasn’t going to a specialist because I’d want to stop by more often. I joked with the staff I was moving in soon haha. Even the little exam rooms feel more like a spa than a doctor’s office.
The staff is very nice as they smile and his assistant even shook my hand as she introduced herself. When it came for the consultation, Dr. Dial was very patient with all of my questions and didn’t seem rushed. That was THE most important thing to me and I loved that.

Finally getting time to write this long overdue review of an experience I’m still angry about. If there was a zero star, even negative stars, this would be the one for it.
A few years ago I had a root canal which recently failed, the Root Canal Place where Dr. Binns did the procedure took a few x-​rays and referred me to Dr. Diab, a specialist in gum care, as he wasn’t able to do anything for me. This pissed me off immediately because I did not know a root canal could fail (sure as hell do now), and was told that when it was done I’d have no troubles from the tooth ever again. So, the procedure that I paid a lot of money for ended up as a failure, meaning I was already going into Dr. Diab’s office with a bad taste in my mouth.
I called to scheduled an appt and was told I’d need a CT scan at $ 180 so they could get a better look. Not happy about this, I mentioned it to a friend who’s office just happened to have received a brand new machine, and she offered to take a scan for me for free. I double checked with Dr. Diab’s office that this would be ok, me bringing in my own disc of a fresh scan, this was fine and there seemed to be no issues. Until the day of my appointment anyway…
I showed up a few minutes early, signed in, and offered the disc to the lady at the front counter. Confused, she asked what it was, and once I told her the entire front office staff seemed put out about it. They called the nurse in who also seemed upset that I dare bring in my own disc, and then she went on to suggest their machine might read it, it might not be the right software, it was probably a big waste of everyone’s time, etc, etc. Funny how this wasn’t discussed beforehand, like when I verified with them it would be ok, but I couldn’t do anything about it now. It certainly felt to me that they were counting on my $ 180 to go to lunch with, and now I had taken that from them. Forgive me for being frugal, I don’t have $ 180 to blow all the time.
So I go back to the chair after the nurse finds it does indeed work on their machine, a plus for me, but that just seemed to stem even more negativity from her. Dr. Diab was shortly in and did the quickest look I’ve ever seen a doctor do, spending maybe 90 seconds looking in my mouth and the scan before telling me the procedure they wanted to do (the cheaper one of course), was not an option, that I would need a full tooth extraction, cleaning out, implant, graft, and whatever else could be thrown in. He was already very standoffish but as soon as I inquired about cost he was done with me, losing any bit of interest he had and began making me feel like a real piece of shit for questioning the cost of something that I clearly could not afford, nor was I even prepared to deal with. He even suggested if I waited at all in doing anything the infection could spread to my brain and kill me, maybe hoping that would suddenly dislodge the chunk of money he seemed to think I was sitting on.
I left, after paying their ‘minimum’ charge of $ 83 I think, assured that I would never step foot in the place again. But to finalize an already horrible experience, since visiting their office I have received a minimum of four flyers/​mailers a week from dentistry offices all over Atlanta. I have never received anything as such in the mail, ever, but shortly after the visit it’s been a slew of them. They obviously signed me up on the ‘master list’ of dentistry, maybe just to annoy me (it worked), or maybe because they figured they had done their job of pissing me off by berating me so it was now someone else’s turn. I cannot express how much this pisses me off even more, as one of my biggest hates in the world is junk mail and now I’m getting a ton of it.
Dr. Diab may be a qualified doctor and can do great work for people with bottomless bank accounts, but the lowly peasants like me apparently don’t deserve his care, sympathy, or compassion.