Workout Anytime

I typically don’t write reviews, but this place was SO awful that it deserves one, and I must let the generally public know about this place before you join.
The equipment is good. Nothing fancy, just typically stuff really. They do not have a power rack, and upon joining, they told me they were working on getting one, and it shouldn’t take more than a few months. I could live with that. A little over a year later and still no rack. I talked to the manager who said it was a liability issue with them being open ²⁴⁄₇. No worries, but is was this same manager who told me it was only going to take a few months before I was a member in order for me to sign up… hmmmm…
But lets get to the good stuff, the billing. This is a no contract gym membership that I paid month to month. After my card got lost a first time, I was yelled at through the office to come inside. Very professional… Apparently, I forgot to update my payment information and was past due, and was charged an additional $ 19, more than a months membership, because the payment didn’t go through. I asked for them to waive it, but its a third party billing company and the actual brick and mortar gym can’t do it. So I paid, and went about my day.
Fast forward a few months and my card again gets stolen, and I don’t update my information. At this point, I’m not really working out because of my two jobs and being a full time college student about to graduate. Unfortunately, I figured, like many others I’m sure will, that if my card is not allowing charges to go through because it was stolen, that the gym membership would simply be canceled, seeing as you can’t access the gym after you’re overdue anyways.
Low and behold, I have been getting charged for a few months despite their charges not going through, and they’ve now threatened to go to a collection agency, as if their billing company isnt one…
So not only do I have to deal with school, and two different jobs, making ends barely meet, but now I have to pay off this debt that has accumulated for no apparent reason. My phone is month to month as well, and if i forget to pay, it simply gets disconnected until I make the next payment. Not here. They continue to charge you and will send to collection.
DO NOT JOIN. Pay a little extra and go to anytime fitness on Barrett Pkwy, or planet fitness on cobb pkwy if you need ²⁴⁄₇ or ²⁴⁄₅. if you need regular gym hours, the YMCA is great, as well as youfit.
I doubt that any of these places will be as horrible as workout anytime in regards to billing and cancellation. This has to be illegal…

I love this gym. Shane is my trainer and knows what he is doing. I have lost body fat and gained muscle. Best I’ve ever looked! Thanks Shane

As a college student I have been a member here and at the Marietta location on and off for the past 3 years. The staff has always been friendly and accommodating.
There are tons of cardio machines, weight machines, and a large area with free weights. The bathroom/​locker room area is clean. However, if you decide to leave your stuff in the locker room, I do recommend that you bring a lock (just to be safe). I have worked out here both late at night and early in the morning and have felt safe. There is usually at least one other person working out here at any given time of the day.
I tried the abs class once with Shane and it was awesome! Can’t say anything about group fitness because its relatively new.
Overall, the vibe here is great and the people are really approachable. There’s a good mix of people too: husband/​wife, singles late 20s-​30s, college, recent college grads, a few high schoolers, 60s-​70s.
To Ricky and Scott, I am truly sorry that you had a bad experience with membership cancellation.
This gym collects payments for contracts, just like many other gyms, with a third party. When you sign a contract, they submit your info to a billing company who charges the monthly amount. If you look at the contract, it says that unless you mail a termination request to this billing company 30 days before your contract is up you will continue to be charged. Calling the gym to cancel won’t help you because they cannot send this request to the billing company on your behalf. I am pretty sure there is a clause on the contract that says after your membership is up you will be charged on a month to month basis. You can make your contract NON RENEWABLE, meaning it is only for the term specified and you will not continue to be charged. You must ask for this option.
All of this is spelled out on the contract. It seems daunting when you first look at it because there is so much info but don’t be afraid to ask for some time to look it over before you sign. Ask questions! They are more than eager to help you understand the terms.

I was a member here and there are few things I regret more. I tried to cancel and they continued charging my account for 2 extra months. Had to dispute through American Express (was refunded) and then somehow my membership was activated. Just got a letter that states that I’m about to go into collections for lack of payment. Never join here. Either their payment and membership systems are haywire or they are fraudulently attempting to get payment from canceled members. Either way, it’s a horrible operation.