Get Air Tri-Cities

Had a booked bday party, it took over a half hour to register, place was crowded, stunk worse than gym socks, understaffed, over priced (200 bucks for 2 hours) and when we left, one of the kids working made inappropriate comments about my 15 y.o. daughter. And nevermind the plethora of raider and niners. Fans GO HAWKS

A little expensive, $ 11 to jump for an hour… but they threw in the $ 2.00 mandatory socks. Kids had a great time.

Went here last night with my kids, nieces and nephews. The place was large and not over crowded, the check-​in was smooth and they charged us a fair price for our large group. They charge you for a pair of special socks which I was annoyed with at first, but they have special grips on the bottom which really help with mobility. All the attractions were fun and well put together. They allowed me, a 309 lb man to bounce with ease and without fear. They also have an inexpensive snack bar up front which is good.
The only downside was that the admission only allows you to jump for 1– 1.5 hours. I feel with the admission price you should be able to jump for longer. I would have liked to have sat down now and again but felt the pressure to keep jumping because I knew I was on a time limit.

Came here around 8pm. It wasn’t too packed and we got straight to jumping within minutes. The kids loved it. Only down side was the smell. Which is really to be expected with tons of sweaty people jumping and rolling around.

Facility has AC which is great in the Tri-​Cities, my 4 year old son had a wonderful time. We went on a Thursday evening and wasn’t too crowded. Would definitely return.

I recently took my two boys here (ages 2, 4). It was very pricey, especially considering you only get to stay an hour. The staff wasn’t very friendly. It was so hot! They have a lot of fans going, but it wasn’t enough and my guys were overheating in minutes.
It’s a fun facility, but I wasn’t impressed. We’ve been to several jump places and this one was the worst by far.
Definitely sign the waiver online first to save time. Also might be worth it to save money by going with a group.

It’s my second Sunday trying to go there after I forgot they were closed. I really wish they were open Sunday’s!

Went here last weekend with my daughter and did not expect the terrible and rude service I got from one of the employees. When I first went to the desk after registering my child, the employee just gave me a miserable, frustrated look and asked for our information.
After dealing with the employee’s rude attitude, I handed her my card to pay. After a couple swipes, she tried to make me believe that there was something wrong with my card. In order to get through this terrible experience, I handed her another card that I KNOW works, and she gave me the same rude look, and responded with, «also, declined». I stepped to the side to contact my card providers and I was informed there was NOTHING WRONG with my cards. She even told the family after us that there cards were declined as well!
At this point I gave her some cash and went on with making sure my daughter at least had a good time there.
I am going to make it my goal to make sure that everyone knows how bad of an experience it is to take kids here.

Nice place, was glad we went early by 12 it was super busy. Kids enjoyed their 2 hours. Their staff needs to be more aware of what’s going on, rules being broke while the young staff just visit. Parents were the ones telling other kids hey no cuts, don’t run in front of others at the pits, etc. would of been nice that the kids not being attentive had attentive parents .
We enjoyed our morning.

Don’t waste your time or money! 2 out of my 3 experiences there with my 2 year old and 7 year old have been horrible. From free jump to organized birthday parties, the staff/​service was horrible. When you get there you need to sign a waiver on a tablet, but no one tells you that until you wait 5 minutes in line to get to the counter only to find out you have to sign a waiver before you even pay. So you go sign the waiver and then jump back in line for another 5 minutes to get to the counter to be helped by a young girl who looks to hate her life. Meanwhile your trying to hold onto your eager children who don’t understand this easy yet complicated process. You only get to jump for an hour after paying almost $ 20 for 2 kids. That was experience #1. 2^nd time we went for a birthday party. $ 185 for a party for 10kids (there’s a kid limit) and not including pizza you get to jump and eat in a 2 hour period. Somehow there was an error between papa johns and getting it to the park, we finally got our pizza 10 minutes before we had to leave. We declined the pizza to go somewhere else, what was another 10 minutes to us with 10 starving kids at 1pm? We didn’t want to waste another minute there. Oh did I mention your not allowed to bring your own food or drinks in, even for a party? Cake only allowed, because there is no freezers or refrigerator for ice cream. $ 185?! WAY OVER PRICED. To top it off, the staff was dry and not very comforting. We were surprised to get a «coupon» and our money back for the pizza.
Rant over…