PetSmart

Instantly when I walked in I was greeted by one of the cashiers. She pointed me where I needed to go to find what I needed. The staff was extremely friendly. The girl that helped us had a full on conversation with my 2 yr old. Way better then when we went to petco. I love that I can take my bully inside and not feel unwelcomed. Way better then petco!

Always helpful, friendly and will go out of their way to find what i want. Carry items out to my car yes they do. Good prices on fish.

It’s a very nice place, I have nothing negative to say other than the check out times are too slow. There is nothing worse than standing in line for twenty minutes when there is only ONE individual in front of you. It’s not even the cashiers fault, Petsmart has just elongated their check outs by asking a few other questions «Please enter pet perks» or «would you like to donate today» for some reason, those two questions add an eternity to every check out for the average American shopper.
I heard Paws Natural Pet Emporium is a good place to get dog food, and there I shall go! Lest they start guilt tripping me to donating more $$$!

This place has always been good for us. We starting coming here two years ago to start owning a couple finches. The employees then where very knowledgable and got us set up right and helped us save money by recommending cheap products and stuff we don’t need. Since then we always went back for our bird supplies.
Today we were there preparing for bunny parenting. Yet again we were met with knowledgable and friendly the staff. The manager (Patrick) even saw us hanging around for awhile and came up to talk with us to be sure we were okay. He asked us about our future bunny and helped us make sure we got what we needed. He also wanted us to bring in our new family member so he could meet him.
Even the lady at the register was great! She found us a coupon for one of our items and was excited for us and our new companion. Such a wonderful experience there just like every time. We will always go back for our future pet and supply purchases.

Recently I went in to use a gift card to buy some food for my pupper … was pleasantly surprised I was greeted by a cashier with a friendly HELLO! Found the items I was looking for … and as I approached the same cashier … I paused because I wanted to make sure I had everything before I got in line. I must have had a puzzled look on my face because he says to me … «I know what you’re missing». I smiled and said «oh you do? What is it?» He pulled out a $ 5 off coupon for the food I was buying! WOO HOO! Now who doesn’t like saving money???
Friendly, helpful, and well stocked shelves will guarantee I’ll return.

Just like Banfield next door — I choose Petsmart because of the employees. Each encounter that our puppy has with a staff person here is pleasant, and warm. She LOVES going here.
There may be better prices elsewhere, etc. but I’ll go where the great people are — every single time!

I do really like Petsmart, it’s where I get pretty much everything for my cat and there is a great variety of supplies. The store always seems clean and organized. The only thing that bothers me is that I rarely see anyone out on the sales floor to help people (except this annoying lady that is always there representing a different kind of food and is always bothering you to try out the food she is trying to sell on that day, she seems to be there most times I go in, it’s like c’mon I’m not going to keep switching my cats food everytime) Anyway most of the time the cashiers are nice, especially the other day the girl was very nice and complimented me. I did have a male employee once ask me if I needed help and I said that I was just buying some new food dishes and he then said «oh are they for your dog or for you?». UM even if he was joking it wasn’t funny, just rude. I’m not a damn dog so that pissed me off but overall I don’t have too many problems.

I agree with the previous reviewer that PetSmart is soo much better than Petco.
You see, I used to go to PetSmart for grooming, but then I heard from a friend that Petco does grooming for much cheaper. At first, I was satisfied with Petco, but then I began to see the light. This is one of those instances where you get what you pay for.
At PetSmart, I feel like the groomers love to see my dog. They greet her with open arms and make her feel comfortable before I leave. They also take their time and do a good, thorough job. I never find stray hairs that haven’t been trimmed. They will bleach her tear stains, trim her nails, clean out her anal glands, brush her teeth, and make sure 99% of the loose hair is off of her (among other things) before she goes home. Her cut never looks out of porportion or cheap; it is well tapered and looks classy. Let’s not forget to mention that my dog doesn’t smell like a dog for at least a week after her grooming. After a Petco grooming, she would smell like cheap perfrume mixed with dog for a day and then just a dog after that perfume wore off.
When my dog leaves this place after a grooming, she feels great. She acts all proud of herself because she knows she looks hot. And, let me tell you, I love to see that.
When I bring my dog in here to shop, the employees recognize her and call her by name. How is that for caring?
The only down side might be that they can be pretty busy on the weekends. Oh well though. I will NEVER be taking my dog to Petco again! It’s well worth an extra $ 20 to make sure my dog is properly cared for by kind employees who are qualified to be doing their job.

So so so much better than petco — Great staff who are friendly, know what they are talking about and ACTUALLY care — or so it seems! See Stephanie about dog stuff — Oh to top it all off they are not HATERS about my pitbull!