RAD Cab

Solid cab service. Arranged at the recommendation of local Marriott, and they had a flat rate from the airport. Arrived on-​time, and were waiting in the airport with a name sign for me! Felt like I was in a big city.
Cab was older, but clean. Driver sociable, but not intrusive.
Recommended.

We were stranded at the airport on the Sunday after Christmas. RAD cab came when they said they would with a van big enough for our 5 person family and our luggage. The driver was quick and kind. If I ever need a cab again, I will call RAD cab!

Living in the tricities for almost ten years and for once I needed a ride! I called before I arrived to a party to ensure a ride home. The dispatcher was very nice and explained how it would be helpful to call 30 min before my requested time (I called around 9 needing a ride at 12:30) to ensure I still needed a ride. The cab showed right on time and the driver was very pleasant. Only kept up a conversation when I kept engaging. He probably would of stayed mostly quiet had I not kept conversing. Which is totally ok if I had felt non-​social at the time. Reasonably priced. I would totally recommend them and will use them again when I need another ride!

Had a rad cab experience! Janna picked us up right away and we got a friendly ride back to our hotel. Pretty straight forward.

It’s the 4^th and the busses aren’t running I tried to get ahold of other taxis and I couldn’t reach any of them so I called rad cab and got a time set up for 12:30 as that time started rolling around I had gotten a call saying that there was a delay I understood and as it started getting closer to the time I needed to be at work I had called to see what was going on and the Codi the dispatcher went out of her way to make sure I got to work on time instead of feeding me an excuse about why they were late, I don’t know of any other taxi company that have a dispatcher that would show that kind of customer service, I for one will be sure to have them as a first call if I ever need a ride

Definitely the best, most reliable cab service in the Tri-​Cities! If you have the choice ask for Jana as your driver, she’s the best!

Got a ride from the red lion in Richland to Bookwalter winery. Showed up in 2 minutes, drove straight there! Great job!

I was really impressed by Rad Cab when I arrived in Richland. It was late and Richland isn’t a huge city. Despite that, Rab Cab was there and have been at every time of day that I have needed them since. They have many different drivers and all of them have been very friendly. The only negative thing I could say is that it usually takes 30 min for the cab to arrive since they always have a lot of customers.

Rad Cab was early for my morning pick-​up at 7:00am. They drove safely and swiftly.
Friendly staff. Will call again for my next cab ride.

Called and was told 15 minutes for the wait; I waited 35 minutes.
For the return trip, I called and was told 25 minutes for the wait. After an hour, I called back to see what was going on. I was given a line of excuses and told to wait another 20 minutes. After waiting for an additional 25 minutes, I canceled the call.
Waste of time. Poor. Poor. Poor.
Pass on this service unless you like waiting around.

We had an excellent experience with Rad Cab for travel from Richland to the airport last week. The agent who took my original reservation with polite, professional and patient while we finalized the pick-​up time. When I called late that night to make a change, the second agent was just as good.
Our driver, Ken, arrived on time in a clean vehicle. He was polite, friendly and didn’t even seem to mind that we needed to make a quick stop on the way to the airport.
I’ll call them again when the need arises and definitely recommend Rad Cab!

Rad Cab is beginning to earn back my confidence. I had another positive experience with them.
When I called to make a reservation yesterday, the rep (I believe his name was Tim) was very professional and thorough. He took the time to read the details of my pickup back to me to confirm accuracy, which I really appreciated.
Most importantly, the cab was on-​time. The driver arrived early for my 4:00am pickup and ride to the airport. Right at 4:00am, the dispatcher called and left me a pleasant voicemail stating that my cab had arrived.
Finally, my driver was friendly and polite, and got me to the airport smoothly and safely.
(The cab fare from North Richland to the Pasco airport is about $ 35, before tip).
Thanks, Rad Cab, for the excellent service today.

After moving to town from a major city, we have needed to use a cab to get to and from work, adjusting to an area where most places are 10 – 15 minutes away from home. We use rad cab 5 – 6 days a week and are never disappointed– if you need a ride in the tri-​cities, look no further.

Quick, efficient, on time, extremely courteous on the phone and in person. Clean cab, safe driver (Jesse); can’t ask for anything else. Call them.

very nice service.
I have used «tri-​city cab» and «Rad cab». Drivers from Rad Cab, they always charge me 32 bucks for from PSC to PNNL lab. However, One of the tri-​city cab drivers charged me 57 dollars for from PSC to PNNL lab. I argued with the driver, then he charged me 35 bucks. Use Rad Cab, they are more professional, do not recommend «tri-​city cab».

I am a frequent flyer out of the tri-​cities area and have used all of the taxi services except for Rad up until recently. I rarely give 5 stars for anything on Unilocal but these guys deserve it. I called to have them pick up a friend flying into PSC on a late PM flight. The dispatcher was very nice said he would have someone there no problem. When the flight was delayed I called to let them know, they took the flight number and said they would watch it and be there when my friend arrived, and they were!
I can’t tell you how many times I have had a late cab or no show from the other cab companies in the tri-​cities which is stressfull for the departures and annoying for the arrival. These guys are are my one and only now.

I have to give Rad a high rating. I have used them a few times now. They always show up on time. Drivers are friendly. I also have to give high, high kudos for the honesty. My new cell phone slipped out of my pocket in the cab. I realized it at my destination… guess what? I called and they were honest and even delivered it to me. How cool is that?!! Use Rad cab!!!

Since Amigo Taxi doesn’t go to the airport, this was my Plan B, and I am glad I gave ‘em a go around. I called the dispatcher, and gave them a time. The driver came a few minutes early, and he didn’t come knockin’ on the door or called me early. He just chilled outside while I was STILL packin’ — I totally roll last minute; I hate packing.
It was all business driving to the airport. I made a little small talk, but that was it (thankfully no conservative rambling like A-​1 Taxi [
).
We arrived at the airport in no time. For payment, the guy busted out a swipe card accessory for his iPhone and took care of the payment (well, it took a few attempts due to network issues, but it was super cool!). He then emailed me the receipt.
All in all, probably my best Tri-​Cities taxi experience so far.