Jo’s Exotic Birds

My wife and I are buying a bird and went here for our cage and toys and had the best experience ever with great prices and friendly staff I have to say we will definitely be coming back here.

This place is fantastic! We met Rich at a bird show and he was very helpful. He had even more cages in his truck and was very willing to take us out in the rain and show us. We had a great experience at the store. He remembered us and we had a warm welcome. We found an awesome cage for a very good price! Rich is even delivering it next day for the cost of gas. He has a wide selection of cages, playtops, and hanging stands. They also have a large selection of perches, toys, and carriers. Rich gave us honest advice and was open about what toys/​perches will work best for our bird. Sue was also very friendly and helpful. We had a lot of questions and they were glad to answer them all. The store was very busy with lots of friendly customers. We definitely recommend it.

I called Jo’s looking for hand raised parakeets. There is an employee named Terry who breeds parakeets (Jo’s DOES NOT sell parakeets) but Terry is affiliated with the business and this is how I was connected with her.
My 82 year old mother hasn’t had a bird in years and needed some cheering up and was yearning for another parakeet. I contacted Jo’s, mostly via email, and Terry told me in MID JANUARY that she had some hatchlings that would be ready «sometime in February». That was vague, and I told her that my mom’s birthday was Feb. 12^th so I was hoping one would be ready by then, if not though, a week or two out from there was good too– can’t rush the growing phase.
Well, my mom’s birthday came and went (about a month after I had first contacted Terry) and I sent emails asking Terry about the status of the birds and a couple of times I got, «they’re coming along», then finally near the end of February, «they’ll be ready soon» and then by the second week of March (two weeks after «soon») and I hadn’t heard anything, and my mother wondering about the baby bird (she knew it was coming): I got tired of begging for information from Terry, called her and told her to forget it.
Jeeze. It was annoying as heck and my mom would ask weekly, «how are the babies coming along?»
If Terry knows so much about breeding parakeets, why wasn’t she more honest with me in January when I FIRST INQUIRED? I KNEW the birds likely wouldn’t be ready by my mom’s birthday, but don’t tell me at the end of February that «they’re be ready soon» and then almost two weeks later… I HEAR NOTHING FROM YOU. I would have gone elsewhere in the first place.
We finally got two beautiful babies from Pet Supplies Plus, for less money, not that that mattered, but I wanted hand-​raised and thought I went about it the right way.
Terry was not upfront, professional, or helpful at all. I felt bad for my mother, who waited so patiently. Just felt like I was being lead along for nothing. Jo needs to know this about her staff.
I gave this review two stars but would give Terry ONE.